Crash to bluescreen

CptJellybeardCptJellybeard Join Date: 2016-11-26 Member: 224247Members
Hey guys, been experiencing this for a while now, game freezes to bluescreen reset, referencing atikmpag(.sys?) exception. Might be something to do with running bootcamp?
System info: https://pastebin.com/Tw4Pfddg
Output log: https://pastebin.com/TAKmirRv
:p keep up the good work!

Comments

  • MindMind Russia Join Date: 2017-06-30 Member: 231476Members
    Hello, I have a problem with the game. After the game for 20 minutes, the computer completely turns off. With other games, there are no problems. This problem is due to the fact that I have an experimental version (but before such problems were not) Help me. Здравствуйте, у меня проблема с игрой. После игры в течении 20 минут, компьютер полностью отключается. С другими играми проблем нет. Данная проблема связана с тем что у меня стоит эксперементальная версия (но раньше таких проблем не было). Помогите мне
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Update your graphics drivers, and make sure Windows is updated. If that doesn't work, then try the link I posted above yours.
  • MindMind Russia Join Date: 2017-06-30 Member: 231476Members
    0x6A7232 And this will soon be fixed? Even if I do not update. А это в скором времени исправят? Даже если я не обновлю
  • garathgarath Texas Join Date: 2017-02-08 Member: 227730Members
    Mind wrote: »
    Hello, I have a problem with the game. After the game for 20 minutes, the computer completely turns off. With other games, there are no problems. This problem is due to the fact that I have an experimental version (but before such problems were not) Help me. Здравствуйте, у меня проблема с игрой. После игры в течении 20 минут, компьютер полностью отключается. С другими играми проблем нет. Данная проблема связана с тем что у меня стоит эксперементальная версия (но раньше таких проблем не было). Помогите мне

    If your computer is turning off while using it, I would suspect a rather serious hardware problem with your computer rather than a software issue. I would look for some sort of hardware diagnostic suite to run and check various components including memory, etc.
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    edited July 2017
    Allow me to quote from the link I posted... emphasis added by me
    landlubber wrote: »
    Crashfix? for me it did.

    Hi mates!
    New user here, unable to open new topic, so i hijack this one since it has a similar problem on the same build.

    I had the same, but often i got ingame for 1-4 mins before crashing, sometimes even locking up my PC completely... And i mean COMPLETELY. Never had a freeze so bad, even the ATX-RESET-Button didnt trigger anymore. Holy moly!
    Of course almost always it was just a crash to desktop, a few times a bluescreen and once this complete and utter lockup.

    The crash reports are often a access violation in Subnautica.exe, but sometimes in nvwgf2umx.dll and in d3d11.dll which made me thinking... Of course i had the newest GeForce installed... But in some other boards i read especially for nvwgf2umx.dll that thos may be because of a not updated dll in the Driver-update. This DLL seems to be responsible for a lot of crashes in GTA4 and others... It seems to be a DX10 compatibility-DLL.
    A few suggest to use a good driver remover like the one from http://www.guru3d.com/files-details/display-driver-uninstaller-download.html and remove the driver completely (in savemode) and then REINSTALL the driver so the DLL in question gets updated.
    Ahwell... Did that, what can it hurt...

    Oh boy! It didnt hurt at all and now... Tadaaaa! No more crashes! Played over 2h and no crash whatsoever. Before, 3mins were a good time before crashing.

    For references:
    Windows 10 64b
    Game: April 2017 47282
    Driver: GeForce 382.53 - WHQL force-removed and reinstalled

    TL;DR a driver problem that's severe enough can be indistinguishable from a hardware problem. Try fixing the software (drivers) first, as there's really not much you can do on the hardware side besides send it in for repair or replacement usually.
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