Email Address Problems.

TheMoldyOneTheMoldyOne Join Date: 2007-07-26 Member: 61682Members
I got the NS2 Special Edition a while ago December or October and I have it set to send the email to a cox Email address but when you close down your services with them they also close down the ability to use that email. how am I suppose to get the key to allow me to play they game now that I don't have the email.

Comments

  • Jack_DanielsJack_Daniels Join Date: 2010-07-19 Member: 72567Members
    Three minutes to go and NOW you ask this????
  • AezonixAezonix Join Date: 2009-12-20 Member: 69727Members, Constellation
    Send an email to store@unknownworlds.com, describe your problem, include your paypal email, see what they can do.
  • TheMoldyOneTheMoldyOne Join Date: 2007-07-26 Member: 61682Members
    edited July 2010
    lol i just came to the front page and they say your cdkey is not good enough.
  • TheMoldyOneTheMoldyOne Join Date: 2007-07-26 Member: 61682Members
  • JesusUncuTJesusUncuT Join Date: 2005-03-05 Member: 43367Members
    email them or use faq <a href="http://www.naturalselection2.com/faq/game-questions/i-didnt-get-my-key-or-need-it-resent-also-i-want-to-change-m.html" target="_blank">Here</a> and follow that.... the only other thing you can do is what you were already told and email them with your issue what your email was and pray to the hive that they can help you
  • PaiSandPaiSand Join Date: 2005-01-07 Member: 33487Members
    The key is not enough, they need the e-mail and the information from where you paid, which is PayPal information.
    If you paid using a credit card via paypal, you have that information. If you have an account on PayPal, you have the information. Just write them with all the required information.

    It is your responsibility to keep all your records, and to inform about a change. If you know that you'll cancel with an ISP then you know that the e-mail will be dumped too, and before that happens you must change that e-mail from the important sites you have or you'll never can change it again.

    Now, if you have the PayPal information then they can listen. If you don't, how the hell they will believe that you are who you say you are? If they don't get a bounce e-mail from your old address then they need something else to make sure you are the owner of this copy of the game.

    Common sense.
  • TheMoldyOneTheMoldyOne Join Date: 2007-07-26 Member: 61682Members
    I do have the paypal info and i sent them a email and they haven't replied.
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