I sent the free copy to myself instead of a friend

TransfoCrentTransfoCrent Join Date: 2012-09-14 Member: 159352Members
Thanks a lot for sending out a free copy to everyone who owns the game! Unfortunately, though, I thought it was just the full game, separate from the Beta. Because of this, I simply put it into my library thinking I needed to in order to play the full, finished game. I had no idea it was just a replica of the copy I already had, and that I was supposed to send it to a friend. Now that it's in my library, I'm unable to gift it, now. So, did I accidentally ###### up a chance to give a free copy of a sweet-ass game to one of my friends, or are the developers able to help me out on this one, and put it back from my Library to my Inventory? If not, should I ask Steam Support?

Comments

  • douchebagatrondouchebagatron Custom member title Join Date: 2003-12-20 Member: 24581Members, Constellation, Reinforced - Shadow
    i don't think any free copies have been sent out yet
  • hamham Join Date: 2011-08-31 Member: 119370Members, Constellation
    You need to contact Steam support to resolve that issue.
  • BitcrusherBitcrusher Join Date: 2012-08-28 Member: 156628Members
    edited September 2012
    Could people stop getting me excited about the codes going out when they aren't, its borderline trolling.

    Just as I say this I received my gift.
  • 1dominator11dominator1 Join Date: 2010-11-19 Member: 75011Members
  • antacidantacid Join Date: 2007-08-07 Member: 61821Members, NS2 Playtester
    Um I don't think free copies are out yet.
  • Marty123Marty123 Join Date: 2012-09-06 Member: 158055Members
    edited September 2012
    I got my free copy. I don't have any friends who play video games though. Maybe it'll fetch a premium in trade in TF2!

    EDIT: Now that I think about it, you could probly get 8 keys for it. They'd be saving $5 off retail. That's a win-win right there.
  • lssj_dragonlssj_dragon Join Date: 2012-08-08 Member: 155124Members
    I got my free copy as well.
  • tschumanntschumann Australia Join Date: 2010-05-26 Member: 71862Members
    I didn't think it was possible to gift yourself something you already had.
    I tried this with the Counter-Strike Global Offensive beta (thinking that the extra invite was my invite) but it said I already had it. But maybe it considers the Steam pre-order different to the pre-Steam pre-order.
  • TransfoCrentTransfoCrent Join Date: 2012-09-14 Member: 159352Members
    <!--quoteo(post=1977939:date=Sep 14 2012, 07:43 PM:name=tschumann)--><div class='quotetop'>QUOTE (tschumann @ Sep 14 2012, 07:43 PM) <a href="index.php?act=findpost&pid=1977939"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I didn't think it was possible to gift yourself something you already had.
    I tried this with the Counter-Strike Global Offensive beta (thinking that the extra invite was my invite) but it said I already had it. But maybe it considers the Steam pre-order different to the pre-Steam pre-order.<!--QuoteEnd--></div><!--QuoteEEnd-->

    Exactly, they both have different names, but they're the same thing.
    But yeah, I guess I'll just have to ask Steam Support.
  • EgoGamerEgoGamer Join Date: 2012-06-21 Member: 153536Members, Reinforced - Onos, WC 2013 - Supporter
    Indeed, I just logged in to find one new item in my inventory. My free NS2 copy. :)
    If you don't have it yet give it time, might have been sent in waves.
  • TransfoCrentTransfoCrent Join Date: 2012-09-14 Member: 159352Members
    Alrighty, messaged Steam Support.
    "I pre-ordered Natural Selection 2 a month or two ago, and today I received another copy for free to give to a friend, just like everyone else who bought the game. I didn't see the message before noticing it was in my inventory, so when I saw it in my inventory, I just figured it was the full game, for when it's fully released. So, because of this, I put it into my own inventory. And, of course, only minutes after I do this, I notice the message telling me that this was sent to me to give to a friend. Is it possible for you to put this item ("Natural Selection II Pre-Order) back into my inventory? If not, you can just remove it and I could give you the username of the friend I want it sent to, if that's allowed. Anyway, any information regarding my problem would be helpful, thank you for your time."
    Now, we wait.
  • XenjiXenji Join Date: 2012-09-15 Member: 159420Members
    I made the same mistake lol :( And I also contacted Steam Support. Lets hope we get an answer and that they can solve it.
  • Mr.GreedyMr.Greedy Join Date: 2012-07-21 Member: 154270Members
    edited September 2012
    Steam has send my free-key yesterday.

    And yes, its possible to gifting yourself o_O. Thats...well designed :p. Or can someone tell me which sense do this option. Just to disclaim your free copy? Strange.
  • DeadzoneDeadzone Join Date: 2003-07-03 Member: 17911Members, Reinforced - Shadow
    <!--quoteo(post=1977967:date=Sep 14 2012, 09:50 PM:name=TransfoCrent)--><div class='quotetop'>QUOTE (TransfoCrent @ Sep 14 2012, 09:50 PM) <a href="index.php?act=findpost&pid=1977967"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Alrighty, messaged Steam Support.<!--QuoteEnd--></div><!--QuoteEEnd-->

    I just want to say you have nice, polite wording for a message to customer support. +1 for not being that gamer who rages at the person who can help them! :D
  • TransfoCrentTransfoCrent Join Date: 2012-09-14 Member: 159352Members
    <!--quoteo(post=1978194:date=Sep 15 2012, 10:01 AM:name=Deadzone)--><div class='quotetop'>QUOTE (Deadzone @ Sep 15 2012, 10:01 AM) <a href="index.php?act=findpost&pid=1978194"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I just want to say you have nice, polite wording for a message to customer support. +1 for not being that gamer who rages at the person who can help them! :D<!--QuoteEnd--></div><!--QuoteEEnd-->
    Thanks a lot, honestly! You don't know how much I love to hear that! :D They have a job where they usually do have to deal with the kind of people that you described, it's nice to help as much as you can and brighten up there day a bit, right?

    Also, Xenji, sucks that you fell into the same trap :P Hopefully they can help us out soon!
  • VerbesityVerbesity Join Date: 2012-09-15 Member: 159450Members
    I did the same exact thing. Good to know I'm not the only one. Messaging support now.
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