Game crash: pre-caching

SivroSivro Join Date: 2012-10-30 Member: 164781Members
edited October 2012 in Technical Support
When joining a server or trying to create a game in Explore Mode (or even through starting a map via console), I am able to load my shaders just fine, but before I can finish 1 precache, it crashes and returns me to desktop with this error:

<img src="http://i45.tinypic.com/1p78ky.jpg" border="0" class="linked-image" />

Date: 10/30/12
Time: 23:18:43
--------------------------------------------------------------
Build 227
Steam initialized
Render Device: NVIDIA GeForce 9600 GT (9.18.13.697)
Sound Device: Speakers (Creative SB X-Fi) stereo
Record Device: Microphone (Creative SB X-Fi)
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Main Menu Initialized at Version: 227
Connecting to server 108.61.53.226:27115
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Main Menu Initialized at Version: 227
Connecting to server 74.117.239.162:27015
Client : 0.000000 : Loading VM Client
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Loading 'maps/ns2_summit.level'
Finished loading 'maps/ns2_summit.level'
Predict : 0.000000 : Loading VM Predict
Error: IDirect3DDevice9::CreateVertexBuffer 200960 bytes failed (Out of video memory)



I've tried changing video settings to the lowest settings, installing the latest video drivers, verifying cache/integrity via Steam, rerunning DirectX Setup within the NS2 folder, and rebooting 3 times so far and it still crashes.

Anyone else having this problem or know what to do to fix it??

Thanks!
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Comments

  • RabbanRabban Join Date: 2012-10-30 Member: 164780Members
    i had the same issues and tried everything that you tried, then i reinstalled the game and now i cant compile the shaders.
    Great...
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  • GoatOATHEGoatOATHE Join Date: 2012-10-30 Member: 164774Members
    Same issue
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  • shiftycubeshiftycube Join Date: 2012-10-30 Member: 164787Members
    edited October 2012
    Same issue, joining server, explore mode and creating local server. I have uninstalled graphics drivers re-installed with updated drivers, tried lowest settings, medium settings, high settings and a mix of everything in-between. Tried verifying cache integrity running DirectX setup with NS2 folder, rebooting etc etc.
    This is my crash log:
    Date: 10/31/12
    Time: 13:42:03
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: ATI Radeon HD 5570 (8.17.10.1077)
    Sound Device: Speakers (Realtek High Definition Audio) stereo
    Record Device: Microphone (Realtek High Definition Audio)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connected to Steam servers
    Server : 0.000000 : Loading VM Server
    Connecting to server 127.0.0.1:27015
    Client connecting (127.0.0.1)
    Loading config://ServerConfig.json
    Loading config://ServerAdmin.json
    Loading config://BannedPlayers.json
    Loading config://MapCycle.json
    Loading config://ConsistencyConfig.json
    Hashed 1 game_setup.xml files for consistency
    Hashed 640 *.lua files for consistency
    Hashed 32 *.fx files for consistency
    Hashed 13 *.screenfx files for consistency
    Hashed 90 *.surface_shader files for consistency
    Hashed 3 *.fxh files for consistency
    Hashed 2 *.render_setup files for consistency
    Hashed 2 *.shader_template files for consistency
    Loading 'maps/ns2_summit.level'
    Finished loading 'maps/ns2_summit.level'
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_summit.level'
    Error: Sound 'ambient/spooky_music_summit' couldn't be loaded (Not enough memory or resources. )
    Error: Sound 'ambient/docking/docking_music' couldn't be loaded (Not enough memory or resources. )

    Not enough memory or resources? T.T
    OS: 32 bit tiny 7...
    Ram: 4gig
    CPU: E8400
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  • SivroSivro Join Date: 2012-10-30 Member: 164781Members
    <!--quoteo(post=2001929:date=Oct 30 2012, 06:52 PM:name=shiftycube)--><div class='quotetop'>QUOTE (shiftycube @ Oct 30 2012, 06:52 PM) <a href="index.php?act=findpost&pid=2001929"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->This is my crash log:<!--QuoteEnd--></div><!--QuoteEEnd-->

    Where do I view my crash log?
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  • HeisenburgCompensatorHeisenburgCompensator Join Date: 2012-10-30 Member: 164783Members
    Same issue. It appears to happen at the same time in the precache for a given map, but is different for each map. Precache 885 for summit, for example.
    I've tried restarting and verifying game files to no avail.
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  • shiftycubeshiftycube Join Date: 2012-10-30 Member: 164787Members
    When the game crashes and the debug report comes up, click on log.txt and click the button 'view' to the right. As in your picture above.
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  • TheFreshMakerTheFreshMaker Join Date: 2012-10-30 Member: 164788Members
    edited October 2012
    Same problem as the others. I have also tried numerous fixes such as verifying cache, rebooting, reinstalling, etc.

    Edit: Posting my log

    Date: 10/30/12
    Time: 20:57:16
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: AMD Radeon HD 7700 Series (8.17.10.1151)
    Sound Device: Speakers (Realtek High Definition Audio) stereo
    Record Device: Microphone (Realtek High Definition Audio)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 206.217.135.34:27115
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_mineshaft.level'
    Error: Couldn't open file 'cinematics/environment/light_flicker_01.cinematic'
    Error: Couldn't open file ''
    Finished loading 'maps/ns2_mineshaft.level'
    Predict : 0.000000 : Loading VM Predict
    shaders/Emissive.surface_shader:1231 : ID3DXEffectCompiler::CompileEffect: There was an error compiling expression
    ID3DXEffectCompiler: Compilation failed
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  • crybaby pippocrybaby pippo Join Date: 2012-10-30 Member: 164782Members
    edited October 2012
    Also same issue, and I've tried the usual things (cache, reinstall, etc) to no avail. Happens both in explore mode and when trying to join servers.
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  • SivroSivro Join Date: 2012-10-30 Member: 164781Members
    <!--quoteo(post=2001940:date=Oct 30 2012, 06:57 PM:name=shiftycube)--><div class='quotetop'>QUOTE (shiftycube @ Oct 30 2012, 06:57 PM) <a href="index.php?act=findpost&pid=2001940"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->When the game crashes and the debug report comes up, click on log.txt and click the button 'view' to the right. As in your picture above.<!--QuoteEnd--></div><!--QuoteEEnd-->

    Thanks! Added my info to the OP.


    I'm also trying to install this now on my laptop and see if I still have the same issue.
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  • dabearsdabears Join Date: 2012-10-30 Member: 164791Members
    I am also having the same issues. I don't know if i am right but i think this is a release thing. Hopefully it will be fixed soon because it would be upsetting to spend 25 bucks on a game we cant play. shiftycube actually seems to have similar computer specs as me. So is this something to do with Ram?
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  • SeriouslylolSeriouslylol Join Date: 2012-10-30 Member: 164794Members
    Exact same issue as OP and everyone here, looks like there's no solution currently? =( I've been dying to play this...
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  • HughHugh Cameraman San Francisco, CA Join Date: 2010-04-18 Member: 71444NS2 Developer, NS2 Playtester, Reinforced - Silver, Reinforced - Onos, WC 2013 - Shadow, Subnautica Developer, Pistachionauts
    We are actively looking into this issue and will address it ASAP, the more information and bug reports you can provide the better!

    We are very sorry you aren't able to get into the game right now.
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  • Mug CostanzaMug Costanza Join Date: 2012-10-30 Member: 164799Members
    edited October 2012
    Same here but game crashes at "loading map".

    Date: 10/31/12
    Time: 14:28:24
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: ATI Radeon HD 5800 Series (8.17.10.1140)
    Sound Device: Speakers (High Definition Audio Device) stereo
    Record Device: Digital Audio (S/PDIF) (High Definition Audio Device)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 27.50.70.7:28715
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 130.194.4.241:27018
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Error: Couldn't open file ''
    Error: Couldn't open file ''
    Loading 'maps/ns2_refinery.level'
    Error: Couldn't open file 'models/props/summit/oreconveyor_rail.model'
    Error: Couldn't open file 'models/props/refinery/refinery_oreextractvert_temp.model'
    Error: Couldn't open file 'models/cinematics/exoreveal/page_1_panels_1-11 - onosemerges/camera7.model'
    Error: Sound 'ambient/spooky_music_summit' couldn't be loaded (Not enough memory or resources. )
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: Couldn't open file 'materials/descent/descent_wall_02_a.material'
    Error: No shader specified for material 'materials/descent/descent_wall_02_a.material'



    Tried a different map "Docking" and got a whole heap of these:

    Error: Couldn't load 'models/props/generic/generic_bench_02_spec.dds' (invalid format)
    Error: Couldn't load 'models/props/generic/cables/generic_floorcables_01_spec.dds' (invalid format)
    Error: Couldn't load 'models/props/veil/veil_holosign_01_spec.dds' (invalid format)
    Error: Couldn't load 'models/props/refinery/refinery_shippingcrate_med_01_red.dds' (invalid format)
    Error: Couldn't load 'models/props/refinery/refinery_shippingcrate_med_01_normal.dds' (invalid format)
    Error: Couldn't load 'models/props/refinery/refinery_shippingcrate_med_01_spec.dds' (invalid format)
    Error: Couldn't load 'models/props/refinery/docking_bigpipes_01.dds' (invalid format)
    Error: Couldn't load 'models/props/refinery/docking_bigpipes_01_normal.dds' (invalid format)
    Error: Couldn't load 'models/props/refinery/docking_bigpipes_01_spec.dds' (invalid format)
    Error: Couldn't load 'models/props/refinery/docking_bigpipes_01_illum.dds' (invalid format)
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  • phazomphazom Join Date: 2012-10-30 Member: 164798Members
    I've had this same problem. I have crashed during the loading screen (which takes a long time) crashed right after loading or at the end of it (most common), crashed right when it entered the ready room, crashed right when I picked a side and either spawned or was waiting to spawn the first time.

    Then one time I was actually able to spawn, kill some things, enjoy myself, but after I died the first time and was respawning it crashed during the spawn.

    I have run steams thing to check files, reinstall, upgrade my video card drivers, restarted, etc. I have no problems playing Dark Souls, Diablo 3, Starcraft, Skyrim, etc.

    At first it was crashing with fatal errors (the first time was even a blue screen, haven't seen one of those in a while) but after I changed to window fullscreen I could actually get error logs. Here are two of them:

    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Date: 10/30/12
    Time: 21:01:47
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: ATI Radeon HD 5700 Series (8.17.10.1151)
    Sound Device: Speakers (4- USB Audio CODEC ) stereo
    Record Device: Microphone (Siberia v2 Frost Blue)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 199.21.113.218:28115
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_docking.level'
    Error: Couldn't open file ''
    Error: Couldn't open file 'models/props/docking/docking_baggagescreens_01.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_plants_test.model'
    Error: Couldn't open file 'models/props/docking/docking_tram_01.model'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: Couldn't open file 'materials/descent/descent_floor_01_a.material'
    Error: No shader specified for material 'materials/descent/descent_floor_01_a.material'
    Finished loading 'maps/ns2_docking.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't open file 'models/.material'
    Error: No shader specified for material 'models/.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_03.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_03.material'
    Error: Couldn't open file 'models/props/descent/docking_tram_02.material'
    Error: No shader specified for material 'models/props/descent/docking_tram_02.material'
    Error: Couldn't open file 'models/props/docking/docking_shower_towelrack3.model'
    Error: Couldn't open file 'models/props/docking/shower_test.model'
    Error: Couldn't load 'models/marine/rifle/rifle_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/pistol/pistol_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/shotgun/shotgun_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/axe/axe_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/grenadelauncher/grenade_launcher_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/flamethrower/flamethrower_view_spec.dds' (invalid format)
    Error: Couldn't load 'models/marine/mine/mine_view_spec.dds' (invalid format)
    cinematics/vfx_materials/Emissive_glow.surface_shader:1147 : ID3DXEffectCompiler::CompileEffect: There was an error compiling expression
    ID3DXEffectCompiler: Compilation failed

    Error: Couldn't load shader 'cinematics/vfx_materials/Emissive_glow.surface_shader' for material 'cinematics/vfx_materials/vfx_fireball_03_animated_glow.material'
    cinematics/vfx_materials/Emissive_glow.surface_shader:1201 : ID3DXEffectCompiler::CompileEffect: There was an error compiling expression
    ID3DXEffectCompiler: Compilation failed

    Error: Couldn't load shader 'cinematics/vfx_materials/Emissive_glow.surface_shader' for material 'cinematics/vfx_materials/vfx_fire_glow_03.material'<!--QuoteEnd--></div><!--QuoteEEnd-->

    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Date: 10/30/12
    Time: 20:26:21
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: ATI Radeon HD 5700 Series (8.17.10.1151)
    Sound Device: Speakers (4- USB Audio CODEC ) stereo
    Record Device: Microphone (Siberia v2 Frost Blue)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connecting to server 184.153.72.112:27015
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_tram.level'
    Error: Couldn't open file ''
    Finished loading 'maps/ns2_tram.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't load 'ui/unitstatus_marine.dds' (invalid format)
    Error: Couldn't load 'ui/unitstatus_neutral.dds' (invalid format)
    Error: Couldn't load 'materials/infestation/infestation.dds' (invalid format)<!--QuoteEnd--></div><!--QuoteEEnd-->

    I have a DXDIAG thing too but that's big to post here. I can send it if needed.

    I spent hundreds of hours playing the original and was very excited all day for this. The game looks awesome, sadly the game isn't playable for me. Also, your server selection sucks. No offense (I'm sure you guys know) but there are several ways it could be improved. I was looking forward to playing this with my friends and it looks like a very tricky thing to do (can't even properly sort by name or filter by specific name). What game in the last 2-3 years hasn't had the option to create a buddy list of online friends and easily join a game with them?
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  • binatrybinatry Join Date: 2012-10-30 Member: 164797Members
    edited October 2012
    I'm getting the same issue as the OP too - I consistently get past "compiling shaders 50/50 for the first time", then always crash to desktop just as the loading screen shows "Precaching".

    I don't get a bug report dialog when it crashes out, so I've just attached a truncated dxdiag with the pertinent info to this post.

    Hopefully you good folks can get to the bottom of this; really looking forward to checking this game out.

    [attachment=36152:DxDiag.txt]

    EDIT/UPDATE: Still can't help you guys out with an error log as one doesn't generate on crash, but my system RAM monitor is always at 99% usage when the crash occurs. "Not enough memory or resources" trying to load sounds ('ambient/spooky_music_summit') seems to be a recurring issue in the other users' error logs? /speculation
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  • SivroSivro Join Date: 2012-10-30 Member: 164781Members
    <!--quoteo(post=2001996:date=Oct 30 2012, 07:32 PM:name=phazom)--><div class='quotetop'>QUOTE (phazom @ Oct 30 2012, 07:32 PM) <a href="index.php?act=findpost&pid=2001996"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->What game in the last 2-3 years hasn't had the option to create a buddy list of online friends and easily join a game with them?<!--QuoteEnd--></div><!--QuoteEEnd-->
    You should be able to do that through Steam.
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  • SivroSivro Join Date: 2012-10-30 Member: 164781Members
    I do not have this issue with my laptop. I am able to both create a game in Explore Mode and play in multiplayer servers...It must be a specs issue with my desktop. :(
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  • souldaTTTsouldaTTT Join Date: 2012-10-30 Member: 164808Members
    edited October 2012
    I get the same problem except my game doesn't crash when it gets to Pre-caching, it only says that it cant load any of the shader models for materials. Then when it finishes the 'failed' precaching i get into the game but everything is black <a href="http://postimage.org/image/a34tyfdxz/full/" target="_blank"><img src="http://s15.postimage.org/5u03w9aor/NS2_error.png" border="0" class="linked-image" /></a>
    <a href="http://postimage.org/" target="_blank">images</a>
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  • GibbyLOLGibbyLOL Join Date: 2012-07-26 Member: 154371Members
    edited October 2012
    Fixed the black screen on launch.
    1. run dxsetup in drive/program files (x86)/steam/steamapps/common/natural selection 2/redist/directx/
    Its about half way down.
    2. Delete the files in drive/users/user/appdata/roaming/natural selection 2 **NOTE YOU NEED BE ABLE TO SEE HIDDEN FOLDERS SINCE THIS IS A HIDDEN FOLDER.
    - On win7 to show hidden folders click on organize>folder and search options>view check "show hidden files, folders and drives under hidden files and folders.
    3. Delete the folderC:\Program Files (x86)\Steam\steamapps\common\Natural Selection 2\ns2\shaders
    4. Go on Steam, go to Natural selection 2, right click>properties>local files> verify integrity of cache
    (this will re-download the files you just deleted, but it will be the correct files this time)
    Then it will give you a message saying it's done. Then you're all set, good to play NS2.

    Edit: I fixed step 3. (for sure this time)
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  • TheFreshMakerTheFreshMaker Join Date: 2012-10-30 Member: 164788Members
    edited October 2012
    <!--quoteo(post=2002091:date=Oct 30 2012, 09:49 PM:name=GibbyLOL)--><div class='quotetop'>QUOTE (GibbyLOL @ Oct 30 2012, 09:49 PM) <a href="index.php?act=findpost&pid=2002091"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Fixed the black screen on launch.
    1. run dxsetup in drive/program files (x86)/steam/steamapps/common/natural selection 2/redist/directx/
    Its about half way down.
    2. Delete the files in drive/users/user/appdata/roaming/natural selection 2 **NOTE YOU NEED BE ABLE TO SEE HIDDEN FOLDERS SINCE THIS IS A HIDDEN FOLDER.
    - On win7 to show hidden folders click on organize>folder and search options>view check "show hidden files, folders and drives under hidden files and folders.
    3. Delete the folder C:\Program Files (x86)\Steam\steamapps\common\shader
    4. Go on Steam, go to Natural selection 2, right click>properties>local files> verify integrity of cache
    (this will re-download the files you just deleted, but it will be the correct files this time)
    Then it will give you a message saying it's done. Then you're all set, good to play NS2. <a href="http://www.unknownworlds.com/forums/index.php?showtopic=122577&st=0#entry2002080" target="_blank">http://www.unknownworlds.com/forums/index....=0#entry2002080</a><!--QuoteEnd--></div><!--QuoteEEnd-->

    Trying right now. Will post results.

    Edit: No dice. Now I crash loading the Shaders instead of Cache. Thanks for trying though. Might help others.
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  • GibbyLOLGibbyLOL Join Date: 2012-07-26 Member: 154371Members
    <!--quoteo(post=2002122:date=Oct 31 2012, 12:05 AM:name=TheFreshMaker)--><div class='quotetop'>QUOTE (TheFreshMaker @ Oct 31 2012, 12:05 AM) <a href="index.php?act=findpost&pid=2002122"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Trying right now. Will post results.<!--QuoteEnd--></div><!--QuoteEEnd-->
    I messed up on Step 3. Here is the fixed version.


    Fixed the black screen on launch.
    1. run dxsetup in drive/program files (x86)/steam/steamapps/common/natural selection 2/redist/directx/
    Its about half way down.
    2. Delete the files in drive/users/user/appdata/roaming/natural selection 2 **NOTE YOU NEED BE ABLE TO SEE HIDDEN FOLDERS SINCE THIS IS A HIDDEN FOLDER.
    - On win7 to show hidden folders click on organize>folder and search options>view check "show hidden files, folders and drives under hidden files and folders.
    3. Delete the folderC:\Program Files (x86)\Steam\steamapps\common\Natural Selection 2\ns2\shaders
    4. Go on Steam, go to Natural selection 2, right click>properties>local files> verify integrity of cache
    (this will re-download the files you just deleted, but it will be the correct files this time)
    Then it will give you a message saying it's done. Then you're all set, good to play NS2.

    Edit: I fixed step 3. (for sure this time)
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  • GoatOATHEGoatOATHE Join Date: 2012-10-30 Member: 164774Members
    The above did not fix the issue for me.
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  • Leto Atreides IILeto Atreides II Join Date: 2012-10-31 Member: 164835Members
    <!--quoteo(post=2002122:date=Oct 31 2012, 01:05 AM:name=TheFreshMaker)--><div class='quotetop'>QUOTE (TheFreshMaker @ Oct 31 2012, 01:05 AM) <a href="index.php?act=findpost&pid=2002122"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Trying right now. Will post results.

    Edit: No dice. Now I crash loading the Shaders instead of Cache. Thanks for trying though. Might help others.<!--QuoteEnd--></div><!--QuoteEEnd-->

    What OS are you running? I'm having the issue too and I'm running 32-bit Windows 7. Also, the common factor of the users having problems in another thread seems to be 32-bit Windows.
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  • ZysygyZysygy Join Date: 2012-10-31 Member: 164836Members
    I'm having the same issue as above. Running Windows Vista (32-bit).
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  • TheFreshMakerTheFreshMaker Join Date: 2012-10-30 Member: 164788Members
    <!--quoteo(post=2002175:date=Oct 30 2012, 10:48 PM:name=Leto Atreides II)--><div class='quotetop'>QUOTE (Leto Atreides II @ Oct 30 2012, 10:48 PM) <a href="index.php?act=findpost&pid=2002175"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->What OS are you running? I'm having the issue too and I'm running 32-bit Windows 7. Also, the common factor of the users having problems in another thread seems to be 32-bit Windows.<!--QuoteEnd--></div><!--QuoteEEnd-->


    Running Win 7 32 bit. I have also noticed that this seems to be a common problem among users with this problem.
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  • NotanielNotaniel Join Date: 2012-10-31 Member: 164834Members
    Same issue. Crash on precaching. Running win8 32 bit.
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  • crybaby pippocrybaby pippo Join Date: 2012-10-30 Member: 164782Members
    User proposed fix didn't help at all. I'm on Win 7, 32 bit.

    Log from trying to make an explore game:
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Date: 10/31/12
    Time: 01:19:23
    --------------------------------------------------------------
    Build 227
    Steam initialized
    Render Device: ATI Radeon HD 4800 Series (8.17.10.1124)
    Sound Device: Speakers (Realtek High Definition Audio) 5.1
    Record Device: Microphone (3- Creative USB Headset)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Connected to Steam servers
    Downloading mods
    Finished downloading and installing mods
    Mounting mod from C:/Program Files/Steam/steamapps/common/Natural Selection 2/explore
    Connecting to server 127.0.0.1:27015
    Server : 0.000000 : Loading VM Server
    Client connecting (127.0.0.1)
    Loading config://ServerConfig.json
    Loading config://ServerAdmin.json
    Loading config://BannedPlayers.json
    Loading config://MapCycle.json
    Loading config://ConsistencyConfig.json
    Hashed 1 game_setup.xml files for consistency
    Hashed 657 *.lua files for consistency
    Hashed 32 *.fx files for consistency
    Hashed 13 *.screenfx files for consistency
    Hashed 90 *.surface_shader files for consistency
    Hashed 3 *.fxh files for consistency
    Hashed 2 *.render_setup files for consistency
    Hashed 2 *.shader_template files for consistency
    Loading 'maps/ns2_summit.level'
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Error: Failed to add an obstacle - no tile cache!
    Finished loading 'maps/ns2_summit.level'
    Server : 3.447329 : Hive not attached to tech point
    Server : 3.447329 : Hive not attached to tech point
    Server : 3.447329 : Hive not attached to tech point
    Downloading mods
    Finished downloading and installing mods
    Mounting mod from C:/Program Files/Steam/steamapps/common/Natural Selection 2/explore
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Client : 0.000000 : Explore Mode enabled. Type reset_help in console to reset all help widgets. Type speed <number> to speed or slow world (speed 1 default).
    Loading 'maps/ns2_summit.level'
    Finished loading 'maps/ns2_summit.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't load 'models/props/refinery/refinery_pipe_03.dds' (invalid format)
    Error: Couldn't load 'models/props/refinery/refinery_pipe_03_spec.dds' (invalid format)
    Error: IDirect3DDevice9::CreateVertexBuffer 1756080 bytes failed (Ran out of memory)<!--QuoteEnd--></div><!--QuoteEEnd-->

    Each log is different but contains roughly the same errors (couldn't load ... invalid format).
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  • Mug CostanzaMug Costanza Join Date: 2012-10-30 Member: 164799Members
    Taken from trouble shooting post on these forums

    "Windows 32Bit
    The Common Problem
    32Bit systems can only Map a total combination of 4GB of System Dedicated RAM & Video RAM. : <a href="http://support.microsoft.com/kb/929605" target="_blank">http://support.microsoft.com/kb/929605</a>
    This means if you have 4GB of System RAM & a GPU with 1GB of Video RAM your 32Bit system will map less System RAM and some of your Video RAM not always all of it.

    The Solution
    This is a problem for all games and the work around provided by all game engiens is to load only what it needs & unload resources that are no longer in use in order to try and run smoothly with the reduction of available memory caused by the 32bit system or simply a lack of it installed to begin with.

    * The Spark Engine still has lots of features and functions yet to be written into the engine including efficient memory management, this may stop graphical artifacting and may vastly lower stuttering as you move through a level depending on your system specs when it is fully implemented.
    If you notice artifacts in other games or stutters, this could be be your potential problem if you have a 32Bit system with 4GB Ram installed. The other cause is if you simply don't have enough Video Ram on your GPU in the first place for that game to run properly.

    Here are some things to try (Let me know if it works) but at some stage you should consider buying a 64Bit system running a 64Bit OS.

    * Got 4GB of RAM & 1GB GPU?, You could remove 1GB of RAM so your system can try & map all your Video memory.
    Only do this if your a confident system builder, poor handling & storage of a chip and exposure to static will damage it.

    * In your GPU settings panel, Lower the number of Pre-Rendered frames to 1 or 0
    (Results vary on systems changing this setting up and down will get rid of or create problems like: Input Lag & Stuttering)"


    Looks like this problem is going to be very difficult to fix...
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  • shiftycubeshiftycube Join Date: 2012-10-30 Member: 164787Members
    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->* Got 4GB of RAM & 1GB GPU?, You could remove 1GB of RAM so your system can try & map all your Video memory.
    Only do this if your a confident system builder, poor handling & storage of a chip and exposure to static will damage it.

    * In your GPU settings panel, Lower the number of Pre-Rendered frames to 1 or 0
    (Results vary on systems changing this setting up and down will get rid of or create problems like: Input Lag & Stuttering)"<!--QuoteEnd--></div><!--QuoteEEnd-->

    If this is a possible fix I will try it tomorrow and post results... Only because I want to play NS2 with my friends (playing since 2002.) However to me it appears a bandaid over the gaping wound. I don't believe this should be necessary — having to take such extreme measures — just to run an indie developed game, if NS2 was on a free to play model then I wouldn't mind too much what lengths I had to take, because that's the price you pay with free to play. But I paid to play, I can't express how much I am looking forward to actually being able to play.
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  • SniperAddiSniperAddi Join Date: 2012-10-31 Member: 165094Members
    edited October 2012
    Same Error .

    Log:

    Build 227
    Steam initialized
    Render Device: ATI Radeon HD 3800 Series (8.17.10.1129)
    Sound Device: Lautsprecher (SoundMAX Integrated Digital HD Audio) stereo
    Record Device: Mikrofon (SoundMAX Integrated Digital HD Audio)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 227
    Error: Unrecognized key name ''
    Client : 0.000000 : Loading VM Client
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading 'maps/ns2_mineshaft.level'
    Error: Couldn't open file 'cinematics/environment/light_flicker_01.cinematic'
    Error: Couldn't open file ''
    Finished loading 'maps/ns2_mineshaft.level'
    Predict : 0.000000 : Loading VM Predict
    Error: Couldn't load 'ui/unitstatus_marine.dds' (invalid format)
    Error: Couldn't load 'ui/unitstatus_neutral.dds' (invalid format)
    Error: Couldn't load 'materials/infestation/infestation.dds' (invalid format)

    Yes, I know my graphic card is old;)
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