Key don't work at Steam

JubalHHarshawJubalHHarshaw Join Date: 2010-11-19 Member: 75041Members
I received a key from a friend a lot of time ago, but when I try to use it at Steam get a error message and cant register the game there. I don't find where to download the game here in your site too, can you help me?

Comments

  • ellnicellnic Join Date: 2010-07-19 Member: 72559Members, Reinforced - Shadow
    You should repost this in <a href="http://www.unknownworlds.com/ns2/forums/index.php?showforum=108" target="_blank">Technical Support</a>, You might have better look there
  • guitarxeguitarxe Join Date: 2012-11-02 Member: 166148Members
    Is it possible that, since you haven't used the key since it was given you a long time ago, your friend used it before you did? Or he gave it to someone else and they used it?
  • ellnicellnic Join Date: 2010-07-19 Member: 72559Members, Reinforced - Shadow
    But wouldn't the error messege then say that the key is already in use?
  • guitarxeguitarxe Join Date: 2012-11-02 Member: 166148Members
    Yes, but the OP didn't state what error message he got :)
  • ComproxComprox *chortle* Canada Join Date: 2002-01-23 Member: 7Members, Super Administrators, Forum Admins, NS1 Playtester, NS2 Developer, Constellation, NS2 Playtester, Reinforced - Shadow, WC 2013 - Silver, Subnautica Developer, Subnautica Playtester, Pistachionauts
    edited November 2012
    Your friend likely gave you the original key. Back in the early days of the Alpha, the game was not on Steam so it used non-Steam keys. With the move onto Steam, new keys were issued that are steam capable. Sadly you will need to contact your friend for the new version of the key. Your friend can get the key(s) re-sent from here if they can't find them: <a href="http://www.unknownworlds.com/ns2/retrieve" target="_blank">http://www.unknownworlds.com/ns2/retrieve</a>

    If you friend can not help you, fire me a private message with as much info as you can and I will look into it.
  • ellnicellnic Join Date: 2010-07-19 Member: 72559Members, Reinforced - Shadow
    <!--quoteo(post=2008988:date=Nov 4 2012, 02:05 AM:name=guitarxe)--><div class='quotetop'>QUOTE (guitarxe @ Nov 4 2012, 02:05 AM) <a href="index.php?act=findpost&pid=2008988"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Yes, but the OP didn't state what error message he got :)<!--QuoteEnd--></div><!--QuoteEEnd-->

    If it said that the key is in use, he would know why it wouldn't work ego he wouldn't of posted for help? It's not hard to figure that out man.
  • guitarxeguitarxe Join Date: 2012-11-02 Member: 166148Members
    Oh you'd be surprised, man.
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