NS2 launch problem, just a background with music
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Join Date: 2012-11-19 Member: 172456Members
Join Date: 2012-11-19 Member: 172456Members
I have a problem with the game. NS2 (NS4)
When I launch the game it just shows the background with music playing but nothing more.
If I move my mouse to the left of the screen I can hear what sounds like "Menu sounds" but nothing happens when I try to click anywhere.
My computer is Windows 7 64-bit
ATi HD5700 Latest drivers
Monitor ViewSonic VX2268wm (Dual DVI 120Hz)
When I launch the game it just shows the background with music playing but nothing more.
If I move my mouse to the left of the screen I can hear what sounds like "Menu sounds" but nothing happens when I try to click anywhere.
My computer is Windows 7 64-bit
ATi HD5700 Latest drivers
Monitor ViewSonic VX2268wm (Dual DVI 120Hz)
Comments
Using 12.10 or 12.11 causes the problem.
Happy to provide logs to UWE if interested
I hope the developers can solve this because using the latest drivers is always good.
Downgrading to 12.9 or 12.8 helps?
I can only use 11.10 or 12.10/11 drivers because all other drivers for me cause a BSOD when starting windows.
I do think there is an issue in the latest drivers for ATI cards. (not a surprise)
Maybe this game should have had broader Beta testing base before release. Seems quite a few people got some form of problem. I hope they get resolved.
Hoping others come forward with the same issue, so it can be looked at more urgently
------------------
System Information
------------------
Time of this report: 11/19/2012, 20:51:10
Machine name: XXXXXXX
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120830-0333)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: M18xR1
BIOS: InsydeH2O Version 1.0 A05
Processor: Intel® Core i7-2670QM CPU @ 2.20GHz (8 CPUs), ~2.2GHz
Memory: 8192MB RAM
Available OS Memory: 8174MB RAM
Page File: 3894MB used, 12451MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: AMD Radeon HD 6900M Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6720)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6720&SUBSYS_048F1028&REV_00
Display Memory: 3794 MB
Dedicated Memory: 4059 MB
Shared Memory: 3830 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic Non-PnP Monitor
Monitor Model: unknown
Monitor Id:
Native Mode: unknown
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,a
tidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm
6
4.dll
Driver File Version: 8.17.0010.1169 (English)
Driver Version: 9.10.8.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/15/2012 17:39:16, 1137664 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2460-11CF-0977-8524BEC2C535}
Vendor ID: 0x1002
Device ID: 0x6720
SubSys ID: 0x048F1028
Revision ID: 0x0000
Driver Strong Name: oem33.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Vancouver:9.10.8.0:pci\ven_1002&dev_6720
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (Creative HS-1200 Headset)
Default Sound Playback: Yes
Default Voice Playback: No
Hardware ID: USB\VID_041E&PID_0401&REV_0102&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/21/2010 03:23:47, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
Description: Digital Audio (S/PDIF) (IDT High Definition Audio CODEC)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7675&SUBSYS_1028048F&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: stwrt64.sys
Driver Version: 6.10.6320.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/21/2011 12:48:16, 520192 bytes
Other Files:
Driver Provider: IDT
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No
Date: 11/19/12
Time: 19:52:57
--------------------------------------------------------------
Build 229
Steam initialized
Render Device: AMD Radeon HD 6900M Series (8.17.10.1169)
Sound Device: Speakers (Creative HS-1200 Headset) stereo
Record Device: Microphone Array (IDT High Definition Audio CODEC)
{ TIC00 M4::ClientGame::StartWorld
{ TIC01 M4::ClientGame::StartWorld sections
{ TIC02 M4::ClientWorld::Initialize
{ TIC03 M4::ClientWorld::Initialize sections
{ TIC04 M4::ClientWorld::Startup
{ TIC05 M4::ClientWorld::Startup sections
} TOC05 0.133858s M4::ClientWorld::Startup sections Before LoadScript
{ TIC05 M4::ClientWorld::Startup sections
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
} TOC05 0.268993s M4::ClientWorld::Startup sections LoadScript
{ TIC05 M4::ClientWorld::Startup sections
} TOC05 0.000000s M4::ClientWorld::Startup sections
} TOC04 0.403332s M4::ClientWorld::Startup
} TOC03 0.403452s M4::ClientWorld::Initialize sections
} TOC02 0.403528s M4::ClientWorld::Initialize
Main Menu Initialized at Version: 229
Steam Id: 1212133
} TOC01 2.497490s M4::ClientGame::StartWorld sections
} TOC00 2.497640s M4::ClientGame::StartWorld
{ TIC00 M4::World::UnloadMap
{ TIC01 M4::World::UnloadMap sections
} TOC01 0.000010s M4::World::UnloadMap sections
} TOC00 0.000090s M4::World::UnloadMap
Error: Attempted to load remote options from a file that does not exist.
Go to %APPDATA%\Natural Selection 2
edit system_options.xml the line that says <window-mode>
Change from <window-mode>fullscreen</window-mode>
to
<window-mode>windowed</window-mode>
I can load the game now, but I am getting disasterous FPS even at the main screen, like 34 FPS when going into options.
Unter
Only a few drivers work
11.10
12.3
12.8, using 12.6 CCC
12.10 and 12.11 beta, but with terrible performance.
Oh and on ALL drivers one card gets stuck in power saving mode, need to use Sapphire Trixx to keep it running at full clock speeds
Ask me for what info you need. I will play other games until this is fixed. Although I'm thankful for any help, patches etc I feel I can't spend my time being the support the game. I'm not trying to be rude, just that I feel that if a game does not work, when it just should. I don't feel like, or have the time to mess around with things. I can spend a few hours playing a game that works. I hope I don't come across as unappreciative of your efforts with this game or trying to squash bugs. That's not my intention. But I get really tired of things that does not work.
I'll pass this onto the devs that this isnt working, but a patch may be a long time away and a fix may not even make it in, this may even be out of UWE's control.. i have no clue, but in the meantime u can use the solution posted above.
I play NS3 and BF3 in the mean time.
At first I could not find "%APPDATA%\Natural Selection 2" but after search if found out its located under "Your username / AppData / Roaming / Natural Selection 2" on Windows 7.
After doing as the person above suggested the game appears Windowed when it's launched but the same problem persists. There is no menu.
But if I move the cursor around I can hear the sound of what appears to be a menu of some sort. It has been some time now after NS4 was launched and I still can't play it :S
I have also tried the "i_rawinput false" but nothing shows up.
How ever. the Console is full of this message. Maybe this can help the developers develop a little.
Error: shader/GUIBasic.surface_shader: No shader template loaded for surface shader manager
This definitely sounds like a driver issue or a bad installation, and even then a very specific one, considering that this error isn't occurring for anyone else.
My brother uses a desktop AMD card (a 5850 if i'm not mistaken) with 12.10 drivers and he doens't has any problem also.
Just wasted my download limit for nothing..awesome
Went to the ns folder "shader" or shades. and deleted all the files in there.
Open the game folder at Steam\steamapps\common\Natural Selection 2\.
Open the redist\directx folder and run SETUP.EXE
Also remove the folder in the ns2 directory labelled SHADERS
When I did that I got the mouse pointer back at least but still no menus. I checked the Steam integrity and it downloaded a few files and now it works perfectly.
Finally I can at least launch the game. I have to say I think it's bad of the devs not to fix issues like this. People should not have to tinker with their games to get them to work. Some people might actually not have the computer skills to understand what to do, where to go, what to ask...
NOW IT WORKS!
Ummm I never had to go through any other PC games files to get things to work unless I was putting something custom in or hacking it. Lets be honest this game is insanely difficult to get to work. I finally got my first game to load a few days ago and since the new patch I just get black screen with music. I think before these devs decide to add all these new gameplay features, they need to iron out more of these bugs. Whats the point of more gameplay features if no one can play the game.