Error: Exceeded Maximum Number of Snapshots

GorgeForeman · March 2013

Hi , I've been experiencing this problem since friday "Error: Exceeded Maximum Number of Snapshots" and I am unable to use chat or various other functions once the error occurs.

There are no mods installed and it is a fresh server install.

Some other symptoms

- Not being able to chat via text. Mic still works.
- can't evolve into anything as an alien (I can select upgs and higher lifeforms, but when I click evolve nothing happens)
- custom key bindings don't work anymore (can't use join team aliens, marines, or readyroom binds)
- can't do anything as a comm. For example, I can select cysts by pressing "a" or clicking, but they aren't placed whenever I click.
- can't return to lobby.
- can't logout from comm.

Server Log :

Date: 03/02/13
Time: 12:25:43

Build 240
Connected to Steam servers
VAC Enabled
Loading config://ServerConfig.json
Loading config://ServerAdmin.json
Loading config://BannedPlayers.json
Loading config://MapCycle.json
Loading config://ConsistencyConfig.json
Hashed 1 game_setup.xml files for consistency
Hashed 681 *.lua files for consistency
Hashed 36 *.fx files for consistency
Hashed 15 *.screenfx files for consistency
Hashed 81 *.surface_shader files for consistency
Hashed 3 *.fxh files for consistency
Hashed 3 *.render_setup files for consistency
Hashed 2 *.shader_template files for consistency
Loading 'maps/ns2_tram.level'
Error: Couldn't open file 'models/effects/halo_rounded_blue.model'
Building pathing mesh for level maps/ns2_tram.level
Finished loading 'maps/ns2_tram.level'
Client connecting ()
Client connected ()
Client Authed. Steam ID:
Gorge Foreman connected.
Chat All - Gorge Foreman: dfgh
Chat All - Gorge Foreman: dgfh
Chat All - Gorge Foreman: dfgh
Chat All - Gorge Foreman: dfgh
Error: Exceeded maximum number of snapshots
Error: Exceeded maximum number of snapshots
Client disconnected () Timeout
Client connecting ()
Client connected ()
Client Authed. Steam ID:
Gorge Foreman connected.
Error: Exceeded maximum number of snapshots
Client disconnected () Timeout
Client connecting ()
Client connected ()
Client Authed. Steam ID:
Gorge Foreman connected.
Error: Exceeded maximum number of snapshots
Error: Exceeded maximum number of snapshots
Client disconnected () Timeout

Max · March 2013

Are all clients that connect to your server having this issue? What this error means is that the server isn't getting any acknowledgements that data was received by the client.

GorgeForeman · March 2013

Not every client is having issues as I have been watching the server for a bit now and it seems only certain clients are having issues. Myself being one of them coming from a fresh install. The symptoms also occur on other servers but not on every server.

psiablo · March 2013

I can confirm I am having this issue as a client on hit and miss servers, from what I have found the following triggers the issue:
- Typing in chat 3 characters or less in game or lobby.
- Using binds to join teams (My guess is any bind that is <= 3 chars in length, like chat issue).

I have no mods installed, servers I have issue on are not modded (yellow). I have reinstalled the game, and verified game cache.

DXDiag: http://pastebin.com/3Vv1RQ93

I have no anti-virus or anti-spyware running.

psiablo · March 2013

I posted a video showing the bug, and how to replicate it.

GorgeForeman · March 2013

Nice video, further discussion has been taking place here

https://groups.google.com/forum/#!topic/uwe-server-ops/AqXws2fd6Bo

As it seems right now the update has caused some packets sent by ns2 to be identified as Spam/DDoS/flood
by NFO and maybe other server provider's firewalls/filters.

Error: Exceeded Maximum Number of Snapshots

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