Mouse Flickering/lag problem

SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
Ok, so i try this again, in a nice way.
I have the problem that when i move my mouse in the menu, the cursor begins to flicker, and the game laggs/freezes.
I tried turning of raw input and everything, disabling crossfire, using CAPS and everything.

Comments

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited July 2013
    Thank you.
    Do me a favor, from the menu enter the console (~ key) and type profile.

    Bunch of crazy things are going to happen on screen now its OK.. I'll give instructions on how to use this if we have to BUT you should be able to move the mouse and see some reaction on screen.. Press the f12 key to take a screen shot while doing this.

    Upload the screen shot and the zip file made from your techsupport.exe (found in your ns2 directory)
    Thanks


    Edit : should you feel up to the task, here are detailed instructions on how to use the profile command.. But you may not need it if you are able to reproduce this lag /flicker every frame by moving your mouse
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    1232F16D54EF43280B3D43A8CA3A1EF4C98FDA05
    The spikes are from when i moved my mouse. Luckily i got a screenshot right in that millisecond when i moved the mouse and the Yellow Game bar got almost full.
  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    Hi there. Looking at your DX_Diag, you're running Windows 8.1 Preview. This OS is still not finished and is in active development at Microsoft. As such, NS2 is not yet supported.

    I would suggest you revert to a previous OS like Windows 7 or 8 and see if you still have this issue, as I suspect it's a driver compatibility problem.
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    Luckily i have windows 8 installed beside, dual boot, most people recommended it if installing windows 8.1, so i testet it there too, and the problem was still there.
    And yes, i use the AMD optimized drivers for 8.1 .
  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    Ok then follow these next steps:

    Disable all mods from within NS2 first, and unsubscribe from any in your Mods list.

    Then.....

    Delete NS2 from Steam. Then do a manual NS2 Cleanup (this is not done when Steam deletes NS2 from your Library) like follows:

    1) Delete NS2 from Steam the normal way.
    2) Go to C:\Users\YOURUSERNAMEHERE\AppData\Roaming and Delete the 'Natural Selection 2' folder.
    3) Go to your SteamApps\common Directory and make sure you delete 'natural selection 2'
    4) Restart your PC (to be on the safe side)
    5) Reinstall NS2 fresh from a new download.

    Try those steps and report back.
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    I did it, but no change :(
  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    This would seem to indicate it's not an NS2 issue, as it's nuked back to how it should be. I would suggest trying a totally different make of Mouse firstly, in case it's a driver issue.
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    edited July 2013
    @Obraxis Ok, now i tried another mouse, still wont work...
    Why cant it just work?!
  • dePARAdePARA Join Date: 2011-04-29 Member: 96321Members, Squad Five Blue
    And i try this again, in a nice way also.

    I would say you have an driver problem.
    If the mouse flicker, this could be an overlay issue.

    Do you play fullscreen or window-fullscreen. Just try to switch between these modes.

    Also try to reinstall the graphic-driver.
    Go into the Hardwaremanager, delete the grapics card (dont delete the installed drivers) and let windwos detect the card again.
    This is like an reset for the driver.
    Maybe same procedure help with the mouse if you use the windows-standard drivers.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Also be sure there are no Overlays of any kind running, from Mumble to ts3 to msi after burner
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    Tried re-install, tried fullscreen/windows, have no overlay active.
    Still dont work.
  • dePARAdePARA Join Date: 2011-04-29 Member: 96321Members, Squad Five Blue
    edited July 2013
    If you say "tried re-install".
    Did you reinstall graphic and/or mouse i mentioned above?

    Did you test another usb-port?
    Maybe no usb3 one?

    ATI is known for horrible drivers, maybe the win8 drivers are in beta state?
    Try this drivers: http://support.amd.com/us/kbarticles/Pages/AMDCatalystWIN8-1PreviewDriver.aspx

    What mouse are you using?
    You have an gamerkeyboard, im sure you use an gamemouse.
    Try to install the mousedrivers comes with the mouse.
    If you use an high polling rate for the mouse, try to reduce it.

    Btw, if you use different win8 versions but using the same drivers and of these drivers has issues with NS2 you would have the issues in both Windows versions for sure.
  • BalmarkBalmark Join Date: 2002-11-01 Member: 3476Members, Constellation, Reinforced - Silver, Reinforced - Shadow, WC 2013 - Shadow
    in ns2 console ..
    try

    r_sync 2
    i_rawinput true
    i_accel 0


    if that did nothing to help .. type

    r_sync

    in console to reset it back to unlimited
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited July 2013
    Try lowering your mouse DPI polling rate to 250.

    The mouse driver /software will typically have this option. If not, download setpoint software etc to force it.
    There seems to be plenty of similar symptoms out there with DPI being set too high for certain hardware. (possibly cpu or bios settings could impact it, idk)

  • breadbread Join Date: 2012-08-02 Member: 154586Members
    edited July 2013
    I was having the same problem. The mouse will flicker and intense lag only when mouse is present on screen and the mouse is moving. In game the fps is normal until menu is brought up or holding 'x' for chat menu)

    I was also running windows 8.1 preview and after reinstalling windows 8.0 the problem no longer persists.

    also noting my razor mouse polling rate is set to 1000hz and dpi set at 1500.
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    @dePARA i use win 8.1 beta drivers.
    @Balmark, i tried that, didnt helped :/
    @IronHorse, lowered it down, but no change, only the mouse was much slower.
    @bread i tested it (dual-boot, 8.1 and 8.0), but it didnt changed anything.

    For everyone that wanna know, i use Sharkoon Fireglider.
  • dePARAdePARA Join Date: 2011-04-29 Member: 96321Members, Squad Five Blue
    Did you followed something i mentioned above incl the driver fromn ATI?

    As we dont know your hardware and your issue isnt an mass phenomen, there must be somthing wrong with your computer/drivers/OS.

    And again:
    If both of your windows versions based on the same drivers, you would have the same issues if ns2 had problems with one of those drivers.

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    UGH I meant polling rate, not DPI, my bad!
    Try changing that first

    Ok then so the obvious next step is to not use 8.1 beta drivers. To ensure that 8.0 is using 8.0 drivers and not beta. Since someone else with the same symptoms fixed it in a similar manner.

    Then try any other mouse, to further isolate the issue.
  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    edited July 2013
    If possible, try a PS2 mouse (the older round socket) or a generic USB mouse, but also uninstall the mouse drivers before you do that
  • SgtContiSgtConti Join Date: 2013-07-22 Member: 186288Members
    I found the problem, the windows 8.1 Beta Driver.
    I de-installed those very clean, and installed the normal windows 8 ones.
    And how the ... should i have known that these drivers would work?
    Well, 8.1 for 8.1 = BAD, 8.0 for 8.1 = GOOD. Wheres the logic in this ???
  • BalmarkBalmark Join Date: 2002-11-01 Member: 3476Members, Constellation, Reinforced - Silver, Reinforced - Shadow, WC 2013 - Shadow
    I'm just happy it wasn't NS2 :)

    Glad you got it sorted
  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    SgtConti wrote: »
    I found the problem, the windows 8.1 Beta Driver.
    I de-installed those very clean, and installed the normal windows 8 ones.
    And how the ... should i have known that these drivers would work?
    Well, 8.1 for 8.1 = BAD, 8.0 for 8.1 = GOOD. Wheres the logic in this ???

    As I said to you before, welcome to PC Development ;)

    Glad it's working for you. Especially happy it's not NS2's fault.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    "beta" drivers... That's how ;-)
  • racm32racm32 Join Date: 2013-08-17 Member: 186922Members
    I am having the same issue but I have windows 7, any suggestions? Would my system specs actually help or does some one know what to do?
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    You should A) try everything suggested in here already B) start your own thread if non of them work. (be sure to include what you tried and see this page.)
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