Game crash: loading map |Dxdiag|+|tech_support|
Acixr
Join Date: 2013-08-30 Member: 187241Members
Join Date: 2013-08-30 Member: 187241Members
Ok so I bought the game yesterday and I am already experiencing issues.
When I start the game I receive a message on the menu that suggested me to update the game:
So I choose to optimize and open the console so I can see any error reports
Errors reported:
Error: Sound 'sound/NS2.fev/alien/voiceovers/follow_me_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/voiceovers/follow_me_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/structures/death_large_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/voiceovers/chuckle_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/voiceovers/follow_me_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/common/hatch_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/voiceovers/need_healing_female' couldn't be loaded (Event not found)
bug report:
I tried running the game with all settings on low(111fps) and after with high(50-54fps) settings.( Also swap between D3D9-D3D11)
Nothing else was running but Steam and NS2.( No fraps,gpu tweaker,overlay programs)
I also checked caches integrity with steam.
Still the same problem occured. I tried playing in sandboxe and I keep getting the same errors in the console.
When I try Sandboxe: I receive a slightly different bug report:
DxDiag:
System Information
Time of this report: 8/9/2013, 18:07:13
Machine name: ACIXR-PC
Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: French (Regional Setting: French)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/10/12 22:17:22 Ver: 05.01
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8128MB RAM
Page File: 3660MB used, 12594MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Display Devices
Card name: NVIDIA GeForce GTX 660
Manufacturer: NVIDIA
Chip type: GeForce GTX 660
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_11C0&SUBSYS_099510DE&REV_A1
Display Memory: 4042 MB
Dedicated Memory: 1994 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Moniteur Plug-and-Play générique
Monitor Model: W2253
Monitor Id: GSM56DD
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2049 (English)
Driver Version: 9.18.13.2049
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/21/2013 14:06:36, 15144928 bytes
As you can guess I'm really new to the game and before posting I tried to look on the forum+steam+other sites.
I tried to provide as many informations as I could, please just ask if you need more specific details.
English isn't my native lg sorry for mistakes..
I'm confused and your help will be very appreciate!
When I start the game I receive a message on the menu that suggested me to update the game:
Errors reported:
Error: Sound 'sound/NS2.fev/alien/voiceovers/follow_me_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/structures/death_large_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/voiceovers/chuckle_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/voiceovers/follow_me_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/common/hatch_female' couldn't be loaded (Event not found)
Error: Sound 'sound/NS2.fev/alien/voiceovers/need_healing_female' couldn't be loaded (Event not found)
bug report:
I tried running the game with all settings on low(111fps) and after with high(50-54fps) settings.( Also swap between D3D9-D3D11)
Nothing else was running but Steam and NS2.( No fraps,gpu tweaker,overlay programs)
I also checked caches integrity with steam.
Still the same problem occured. I tried playing in sandboxe and I keep getting the same errors in the console.
When I try Sandboxe: I receive a slightly different bug report:
DxDiag:
System Information
Time of this report: 8/9/2013, 18:07:13
Machine name: ACIXR-PC
Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: French (Regional Setting: French)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 10/10/12 22:17:22 Ver: 05.01
Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
Available OS Memory: 8128MB RAM
Page File: 3660MB used, 12594MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Display Devices
Card name: NVIDIA GeForce GTX 660
Manufacturer: NVIDIA
Chip type: GeForce GTX 660
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_11C0&SUBSYS_099510DE&REV_A1
Display Memory: 4042 MB
Dedicated Memory: 1994 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Moniteur Plug-and-Play générique
Monitor Model: W2253
Monitor Id: GSM56DD
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.2049 (English)
Driver Version: 9.18.13.2049
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/21/2013 14:06:36, 15144928 bytes
As you can guess I'm really new to the game and before posting I tried to look on the forum+steam+other sites.
I tried to provide as many informations as I could, please just ask if you need more specific details.
English isn't my native lg sorry for mistakes..
I'm confused and your help will be very appreciate!
Comments
Followed the 5 steps described in http://forums.unknownworlds.com/discussion/122598/known-issues-and-possible-fixes/p1
Still no results..
Searched for solutions about Error: PhysX: User allocator returned NULL.
No solution found yet.
Atm waiting for suggestions...
Help..
Please disable your mods, try again and post a log to allow us to help you.
There is also no need to bump your post every hour. We will get to you once we get the chance.
Edit: im a jerk sorry:(
Also do you need the complete DxDiag?
Does it work in Direct x 9 or Opengl?
Also,I would skip the optimization step that you are trying now. See if it runs the tutorial or the vs bots mode instead
I skipped optimization for tutorial and sandboxe; crash occured around 3% of pre-cache. I'm going to try vs bot now.
Edit: Vs bot also crash the game.
Edit: So Today I reinstalled the game and everything works fine now!