Black screen then log.txt error
mecha31
Join Date: 2013-09-02 Member: 187690Members
Hello,
When i play, after 5-10 mins NS2 crash. I have a black screen, then it shows me a fatal error report.
I have the log.txt file (i can't open it, where i can find it in NS2 folder's please ?)
I bought NS2 yesterday (after i tested the free week).
My config :
Graphic card : Geforce GTX 550 Ti
Processor : Intel Core i5-2320 CPU @ 3Ghz
Memory : 3.47 Go
System : Window 7, 32 bit
Solutions i tried :
Unstall / install the game.
Check cach with steam.
Change graphic config ingame.
maybe my probleme : i don't have the folder : C://...appCommon/Natural selection 2/redist
but i have C://...appCommon/Natural selection 2/_Commonredist.
In folder _Commandredist i have directX ( i double click on it, but nothing change, i always crash).
Thanks for your help !
When i play, after 5-10 mins NS2 crash. I have a black screen, then it shows me a fatal error report.
I have the log.txt file (i can't open it, where i can find it in NS2 folder's please ?)
I bought NS2 yesterday (after i tested the free week).
My config :
Graphic card : Geforce GTX 550 Ti
Processor : Intel Core i5-2320 CPU @ 3Ghz
Memory : 3.47 Go
System : Window 7, 32 bit
Solutions i tried :
Unstall / install the game.
Check cach with steam.
Change graphic config ingame.
maybe my probleme : i don't have the folder : C://...appCommon/Natural selection 2/redist
but i have C://...appCommon/Natural selection 2/_Commonredist.
In folder _Commandredist i have directX ( i double click on it, but nothing change, i always crash).
Thanks for your help !
Comments
Date: 09/02/13
Time: 21:09:21:
Build 254
Windows XP 32-bit (build 2600)
Steam initialized
Num displays: 1
Direct3D 9 initialized: NVIDIA GeForce GTX 550 Ti (9.18.13.2049)
Sound Device: Haut-parleurs (Périphérique High Definition Audio) stereo
Record Device: Microphone (Périphérique High Definition Audio)
Loading config://ConsoleBindings.json
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Error: Couldn't open file 'D:/build/assets/materialsrc/biodome/biodome_glass_01.material'
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Compiling 'cinematics/vfx_materials/2em_1norm_scroll_distort_vtxcolor.surface_shader'
Main Menu Initialized at Version: 254
Steam Id: 62610250
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Connecting to server 91.236.254.12:27021
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Downloading mods
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Finished downloading and installing mods
Mounting mod from C:/Users/Administrator/AppData/Roaming/Natural Selection 2/Workshop/m706d242_1378073361/
Mounting mod from C:/Users/Administrator/AppData/Roaming/Natural Selection 2/Workshop/m5fd7a38_1378040491/
Mounting mod from C:/Users/Administrator/AppData/Roaming/Natural Selection 2/Workshop/m9564f8e_1372585363/
Mounting mod from C:/Users/Administrator/AppData/Roaming/Natural Selection 2/Workshop/m5f42a0c_1378120648/
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Mounting mod from C:/Users/Administrator/AppData/Roaming/Natural Selection 2/Workshop/m759737b_1367434606/
Mounting mod from C:/Users/Administrator/AppData/Roaming/Natural Selection 2/Workshop/ma1996d5_1377943835/
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Server is using NS2stats, you can find your stats at ns2stats.com.
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[NS2-Fr.com 1.6] All rights & contents reserved UWE
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Server is using NS2stats, you can find your stats at ns2stats.com.
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Chat All - NS2Stats: Bienvenue chez NS2-Fr.com ! Notre Teamspeak ns2-fr.com:9987
Chat All - NS2Stats: You can use 'stats' in console for commands and help.
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killed Hydra with Consumed
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Causes naturelles killed PoV | Wour with None
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Chat All - ELnO!!!: buenas
i got a lot of crashes because of high temp i get when i play ns2, as it's very cpu intensive
I bought it yesterday and tried the training to get used to the game. First the loading time is outrageous (about 5 long minutes: intializing game... loading map... etc... ) then after just accomplishing the basic tasks, the game chrashes and back to windows with the "send report" (that sometimes doesn't even work because it's stuck at "Sending report").
Just so you know you're not the only one in this case
Graphic card : 512 Mo GeForce GTS 250
Processor : Intel Core 2 Duo E8400 @ 3.00GHz
Memory : 4,00 Go Canal-Double DDR2 @ 333 MHz
System : Window 7, 32 bit
Thank you for the upcoming help
Also, I'd wait it out. This latest build has been very buggy and crashy and I'm sure they will fix it as soon as they are able.
It's not the CPU i checked it ...
Become boring to paid a game who bug :x
@Asthmet My loading are very long too ... longer than day Z loading -_-' amazing.
I just hope this problem have a solution xd
And it takes ridiculous amounts of time to load a match now, too. >.>
http://uploaded.net/file/tph42of3
But this being said, it does look like you are missing some files:
"Error: Couldn't load 'maps/overviews/ns2_refinery.tga'
Error: Couldn't load 'ui/buildmenu.dds'"
I know you tried it, but please try verifying integrity of cache through steam again. Possibly nuke it.
@asthmet your system does not meet the minimum requirements. "DirectX 9 compatible video card with 1GB"
And even if that was fixed, and you were able to launch the game, the rest of your system is still sub par to play this resource intensive game, imo... meaning you'd be lucky to get 20 fps on average. :-/
I highly recommend upgrading.
Here my report make with your programm tech_support :
http://uploaded.net/file/tph42of3
verify cach not work again I will try to unsinstall and reinstall the game this evening as you show me.
Date: 09/08/13
Time: 08:31:20:
Build 255
Windows 8 64-bit (build 9200)
Error: PhysX: Invalid Cuda context!
Steam initialized
Num displays: 1
Error: Couldn't initialize the render device.
I got this game for my birthday and i REALLY want to play it. Please help!
Intel Core i7-3517U 2.4Ghz
8GB Ram
64 bit Windows 8
You need a dedicated graphics card with 1 GB.
please provide your techsupport.exe zip file if you are unsure.
Also ensure you are running in DX9 mode.
my graphics card is an Intel HD 4000 (i know its shitty)
That is what is called an "integrated" graphics card.. i.e. not a real graphics card, and is just soldered onto your motherboard. Used for desktop work but not video games.
Almost any game, including NS2, has a minimum requirement of a "Dedicated" graphics card. This means your system does not meet the minimum requirements
In this case, NS2 requires a 1GB dedicated graphics card.
If you have a desktop and not a laptop you can upgrade, however. You can use this site to help you compare video cards and find the one that's priced right for you. Just remember you get what you pay for
i have that and a radeon graphics (7670M) 2gb dedicated as well- this is the site where i got my laptop from
http://www.lmc.com.au/products/Notebooks_and_Laptops/HP_Compaq/582184/HP_Envy_6-1113TX_Sleekbook_(C8B55PA)
Be sure to have the latest drivers, then open up catalyst control center, select the profile/ NS2.exe and ensure that "High performance" is checked.
You need to force your drivers to recognize NS2 and enable your dedicated GPU.
still doesn't work- I have a friend with the EXACT same laptop (we bought it at the same time) and he can play it. so i am not sure whether mine is faulty. it runs payday 2, tf2, planetside 2, league of legends and garry's mod perfectly, so i am wondering whether the game itself is faulty or not. any more suggestions?
read my above comment please
Have you tried this?:
Go to %appdata%/Natural Selection 2/ and delete the workshop folder. The easiest way to get there is to press the windows button and the letter r, as in pirates, type in in %appdata%/Natural Selection 2 and press enter
Right click system_options.xml file and opening it in Notepad or some other text reader.
Change To Save the file.
Try running the game now.
If it runs, change the rendering mode back to dx9 fullscreen in the graphics options immediately.
still didn't work, but instead of completely not running and coming up with that fatal error, it just did not respond. i think this may be an improvement. one time, it played some of the sound effects that ns2 has when it starts up, but then didn't respond again.