Black Screen after Update 256

Better_Call_SaulBetter_Call_Saul Join Date: 2013-08-29 Member: 187161Members
Start the game just get a black screen after the game updated to 256, I can see my in game mouse cursor and hear the background and cursor moving over things. I verified the game cache no problems found...

Comments

  • SpaSpa Join Date: 2013-05-20 Member: 185301Members
    I am having the same problem
  • HaFFelHoFFHaFFelHoFF Join Date: 2013-09-20 Member: 188374Members
    yeah same fucking thing going on here, srsly stop making those fucking updates u guys make more bugs then fixes, and only performance changes u guys did was when a third party came in and made them for u, srsly i´m not supporting this game anymore. Trying to play this game semi competitive but it just keeps on changing and new bugs arrive, this is just retarded.
  • Better_Call_SaulBetter_Call_Saul Join Date: 2013-08-29 Member: 187161Members
    I'm currently re-installing the game see if this fixes it
  • Better_Call_SaulBetter_Call_Saul Join Date: 2013-08-29 Member: 187161Members
    HaFFelHoFF wrote: »
    yeah same fucking thing going on here, srsly stop making those fucking updates u guys make more bugs then fixes, and only performance changes u guys did was when a third party came in and made them for u, srsly i´m not supporting this game anymore. Trying to play this game semi competitive but it just keeps on changing and new bugs arrive, this is just retarded.

    I was seriously thinking about donating for the Reinforcement Program, but after the game turned into bunny hopping marines with aimbot accuracy, I've decided to wait and see if any good true balance is brought to the game instead of these fantasy tactics. The game is still very fun but can be frustrating at times. Just hang in there dude.
  • HaFFelHoFFHaFFelHoFF Join Date: 2013-09-20 Member: 188374Members
    Go find the line <device>OpenGL</device> in the system_options.xml (open in notepad), located in your username/AppData/roaming/natural Selection 2 folder.
    And change it to <device>D3D9</device> OR <device>D3D11</device>. What should do the trick :)

    this shit actually work to get the screen visual, but i satill stop at some fucking test cause i can´t click shit, i just srlsly have had it with this shit
  • Better_Call_SaulBetter_Call_Saul Join Date: 2013-08-29 Member: 187161Members
    Still re-installing, be nice to get some official feedback on the issue
  • HaFFelHoFFHaFFelHoFF Join Date: 2013-09-20 Member: 188374Members
  • MadHammerMadHammer Join Date: 2013-01-30 Member: 182603Members, Reinforced - Shadow, WC 2013 - Supporter
    edited September 2013
    Same black screen issue just happened to me, managed to get the game to run by opening the following file:
    C:\Users\<user name>\AppData\Roaming\Natural Selection 2\system_options.xml
    Then changeing the line that said:
    <window-mode>fullscreen</window-mode>
    to,
    <window-mode>windowed</window-mode>
    Don't know if it just doesn't like running in fullscreen mode when I have the resolution set to be lower than my screens max or what. Further testing required.

    Update:

    a couple of tests seem to confirm that at least for me, I get the black screen issue if I try and start the game set to be full screen at a resolution lower than my monitors full resolution.
    windowed > starts fine
    Full screen at 1080p (my monitors native resolution) > starts fine
    Full screen at less than1080p > black screen issue
  • Better_Call_SaulBetter_Call_Saul Join Date: 2013-08-29 Member: 187161Members
    Thanks, up and working agian
  • Luxon5Luxon5 Join Date: 2008-08-18 Member: 64842Members, Reinforced - Shadow
    Loading the game normally caused this problem for me, but I also could solve it by alt-enter for windowed mode, then alt-enter back to full screen everything was back 100%
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    This issue should be resolved.. if anyone has any problems please update here.
  • Leo KesslerLeo Kessler Join Date: 2012-11-10 Member: 169110Members
    I'm having problems with Black Screen, where I can see the marine and alien join area circles and can see decently in alien vision, but most of the textures are all black. Could kind of play a round as alien with alien vision on 100% of the time, but it was weird.

    My techsupport dump below.

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    I'm having problems with Black Screen, where I can see the marine and alien join area circles and can see decently in alien vision, but most of the textures are all black. Could kind of play a round as alien with alien vision on 100% of the time, but it was weird.

    My techsupport dump below.

    Turn physicX off pls, its under general options.

  • Leo KesslerLeo Kessler Join Date: 2012-11-10 Member: 169110Members
    I've tried with it off and didn't notice any real difference, but I'll leave it off from now on.
  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    Have you allready validate your game files?
  • GrowlyWalrusGrowlyWalrus Join Date: 2013-05-21 Member: 185319Members, Reinforced - Shadow
    I get this issue on linux. I've just installed & gotten the very latest drivers from the amd site. Alt-enter brings me to windowed mode where everything shows up fine (though there is an orange box around the cursor), however both fullscreen-windowed and normal fullscreen show a black screen with nothing but the cursor. I'm running an AMD 7850. Any suggestions would be fantastic.
  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    @GrowlyWalrus,

    can you post the contents of ~/.config/Natural Selection 2/log.txt after you run the game fullscreen?


  • ParticleParticle Join Date: 2013-09-22 Member: 188400Members
    I too have been having this problem. Unfortunately, the problem remains. I've tried all posted fixes for loading to a black screen to date, including:
    - Running in windowed mode by editing system_options.xml
    - Setting the render device in system_options.xml to D3D11
    - Verifying local game cache
    - Re-running the DirectX installer in the NS2 redist folder
    - Deleting the %appdata%\Natural Selection 2\ folder
    - Reinstalling the game on Steam entirely

    My log looks like this:
    Date: 09/21/13
    Time: 20:26:46:
    Build 257
    Windows 8 64-bit (build 9200)
    Error: PhysX: Invalid Cuda context!
    Steam initialized
    Num displays: 3
    Direct3D 11 initialized [feature level 11.0] (AMD Radeon HD 6900 Series)
    Error: Couldn't load 'renderer/Drawer.shader' (file not found)
    Sound Device: Speakers (4- ASUS Xonar Essence STX Audio Device) stereo
    Record Device: Line In (4- ASUS Xonar Essence STX Audio Device)
    Error: Couldn't load 'game_setup.xml' (this line repeats about 9300 times)

    There is a game_setup.xml file in the Natural Selection 2\ns2 folder which appears to be readable.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    @particle Looks like you are missing files, or just cannot read them?
    I assume you have administrative access on your PC and can easily read/write files in that appdata folder?

    When you reinstalled, did you just "delete local content" or did you ensure to manually delete every file? There is, unfortunately a difference.
  • ParticleParticle Join Date: 2013-09-22 Member: 188400Members
    The strange part is that both of the files it says are missing are present and readable. My user account is in the Administrators group, yes. Both the game folder and the %appdata% folder are readable and writable. As for deleting the game, I unfortunately cannot recall if I manually deleted any remnants after deleting the local game files through Steam.

    I do have to ask if the Spark engine has trouble running from remote storage. Steam (and the rest of my Steam games) run from a mapped NAS volume. It's possible that I haven't played NS2 since before that migration a few months ago.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    @particle Ahhhh that's probably it right there. Symptomatically makes sense. Let us know :)
  • ParticleParticle Join Date: 2013-09-22 Member: 188400Members
    Unfortunately, there isn't much I can do other than not play if the engine can't handle running remotely. I stripped all of the hard drives out of my desktop because it was getting unwieldy, so I can't move Steam to local storage due to insufficient space. Steam runs from an array of 16x 15,000 RPM drives. heh I thought Steam offered the ability to move single games around, but I can't seem to find that option.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited September 2013
    Steam does allow installation to different locations. :)
    When you go to reinstall it, it will ask you where.
  • ParticleParticle Join Date: 2013-09-22 Member: 188400Members
    edited September 2013
    Good news: I was about to uninstall the game so I could move it when I remembered that Steam likes to launch games by pointing to the IP address of the NAS instead of using the mapped drive (which is more compatible with apps). I launched NS2 directly from its folder instead of using Steam and it loaded successfully despite residing on the NAS. All is right with the world.

    Edit for clarity in case a future Googler with the same issue runs across this issue:

    Note that the names and IPs aren't real, but the description below does model my environment.

    My environment consists of a NAS (nas01) which has a volume (N:\) that it shares as "n" over SMB (Windows File Sharing). That share (\\nas01\n\) is mounted on my desktop as a mapped drive (N:\). I run Steam from this mapped drive by launching a shortcut that points to "N:\Program Files (x86)\Steam\Steam.exe" at Windows startup. Steam is configured to run as an administrator. Some users will have Steam configured this way because certain games have trouble when they themselves do not run as an administrator. Launch permissions are inherited, so whatever Steam launches will also launch however it did (as an administrator).

    The catch is that when an application is configured to run as an administrator (compatibility tab of the application's right-click properties window in Windows), Windows will instead launch the program from the underlying network share address the mapped drive points to even if the program was started from the mapped drive. In my case, that means "\\192.168.0.1\n\Program Files (x86)\Steam\Steam.exe". Consequently, any application Steam launches will also start this way--using the network address instead of the mapped drive. The Spark Engine cannot read files from a network share like that and will fail to load as Natural Selection. The Spark Engine can, however, run from a mapped drive as it requires no special I/O considerations.

    The solution is to make sure NS2 starts from the mapped drive and does not run as an administrator. To effect this requirement, you can either start NS2 yourself by double clicking its executable within Windows Explorer with Steam running in the background or uncheck the "run as an administrator" compatibility option for Steam itself. If you do the former, Steam can be left to run as an administrator. If you do the latter, you can launch Natural Selection from Steam so long as Steam was started from the mapped drive instead of the underlying network share.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Excellent!
    Ty for posting your solution
  • ZaggyZaggy NullPointerException The Netherlands Join Date: 2003-12-10 Member: 24214Forum Moderators, NS2 Playtester, Reinforced - Onos, Subnautica Playtester
    Any way to run a techsupport binary in linux?
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