Server Browser / UI Not responding to clicks

garrehgarreh UK Join Date: 2014-02-22 Member: 194244Members
edited April 2014 in Technical Support
Periodically the server browser and all UI in general doesn't respond to clicks, arrows or any key input. The only thing that works is bringing down the console ` and typing 'exit' and re-open ns2. Sometimes upon opening again it does the same thing. It seems to happen often when attempting to auto-join a server then get reverted back to the main UI with 'Server Full' message and going back into 'Server Browser'.

Does anyone else experience the same issue?
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Comments

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    Could you post a tech_spport.zip or the log?
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  • garrehgarreh UK Join Date: 2014-02-22 Member: 194244Members
    How could I get you a copy of that?
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  • garrehgarreh UK Join Date: 2014-02-22 Member: 194244Members
    Here it is :-) -- not sure what your looking for?
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  • garrehgarreh UK Join Date: 2014-02-22 Member: 194244Members
    @GhoulofGSG9 any ideas? I'm still getting the issue and it's VERY frustrating having to close my ns2 60% of the time I go into the server browser it doesn't respond to clicks and scrolling.
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited July 2014
    garreh wrote: »
    Here it is :-) -- not sure what your looking for?

    The tech_suppport.zip contains all needed files which could help us to track down issues with the gamecode.

    Strangly your tech_support files tell me that the last ns2 build version you have used was 264, but the current build version is 266.

    Did you allready try to update ns2?
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  • garrehgarreh UK Join Date: 2014-02-22 Member: 194244Members
    @GhoulofGSG9‌ I do have the latest build currently but that zip file was generated a few weeks ago before the updates. I still experience the same issues on build 266.
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  • ScoupScoup Brasil Join Date: 2014-07-03 Member: 197193Members
    I already had this issue. After some update (I don't remeber which) this bug disappeared.
    What I did to not to close the game was:
    - console with '
    - write: connect 1.1.1.1 (will fail, no metters which server)
    - write: disconnect
    - close console
    You will get back to menu (I my case after that the menu start works again). I know is not a fix but is better than re-open the game.
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  • SamusDroidSamusDroid Colorado Join Date: 2013-05-13 Member: 185219Members, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Gold, Subnautica Playtester, NS2 Community Developer, Pistachionauts
    Next time this happens open the console and type debuggui true and take a screenshot of the non responding areas
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  • _INTER__INTER_ Join Date: 2009-08-08 Member: 68392Members, NS2 Playtester, Reinforced - Shadow
    I had this issue often before 266, especially with the mod gui. Now its basically only happening with the server browser from time to time. Ty @Scoup I'll try to use that workaround should it occure again.
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  • Brad2810Brad2810 Join Date: 2013-03-24 Member: 184313Members
    edited August 2014
    SamusDroid wrote: »
    Next time this happens open the console and type debuggui true and take a screenshot of the non responding areas

    The bug is very easy to reproduce (for me) just enter and exit the server browser, and after a few times, bam. clicks won't register.


    I typed the command you said, didn't seem to do anything. +screenshot

    I tried the command serveral times, thinking i did it wrong, hence several of them there.


    I'll do anything needed to help solve this bug, it's been pissing me off for quite some time. (allthough, it seems much less frequent in the most recent patch for some reason)

    and no, it's not the mod. it happens with the same frequency with no mods. i was just lazy and didn't disable the "old alien vision" mod

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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    @Brad2810‌ No you didn't do anything wrong.

    And yeah this issue is well known and so far documentated but until now we were not able to find the source of this issue.
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  • DC_DarklingDC_Darkling Join Date: 2003-07-10 Member: 18068Members, Constellation, Squad Five Blue, Squad Five Silver
    last time I had it, as described by chat, nothing reacted but the console. Console had no messages out of the ordinary.

    I will note down the bug command, just incase it ever happens again. :)
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  • garrehgarreh UK Join Date: 2014-02-22 Member: 194244Members
    It's still happening for me and just as frequently. It could be just my perception but it seems to happen more often if you open the server browser very quickly after the game has launched (or generally very quickly once going back to the main menu). Could it be related to that? I have the game on my SSD so I can load the game almost instantly and attempt to get into the server browser.
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  • garrehgarreh UK Join Date: 2014-02-22 Member: 194244Members
    @SamusDroid‌ I've just had this issue and did `debuggui true` in the console however nothing was highlighted when moving the mouse around in the server browser. I typed `debuggui` again to check it's value and it stayed at `false` -- it seems the command wasn't even changing. I did a `connect 1.1.1.1` into the console, went back into the server browser (all mouse events responding) and did the debuggui true command again and it showed the debug highlighting. Hope that helps? :-(
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  • BarhandarBarhandar Join Date: 2014-08-07 Member: 197855Members
    Debuggui reports cursor position as 0,0 regardless of real position - and if it was enabled before activating the bug (quickly opening and closing Server Browser several times works), the entire screen is highlighted, with tvglare and main_frame listed in debug.
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