Server problems and error at connection
shinduke
germany Join Date: 2014-09-05 Member: 198273Members
germany Join Date: 2014-09-05 Member: 198273Members
Hi,
i got some problems with my game. First i only see 16 servers which are all empty and i cant connect. I get an error "couldn't establish connection with server". I played already with the filters but nothing helped. Still seeing 16 servers. I checked my game data for corupt data but nothing was found. I reinstalled the game but it doesn´t help. I got no mods installed so the game data is clear. Firewall is off for Natural Selection.
I hope you can help me with this problem. Techdata is attached.
i got some problems with my game. First i only see 16 servers which are all empty and i cant connect. I get an error "couldn't establish connection with server". I played already with the filters but nothing helped. Still seeing 16 servers. I checked my game data for corupt data but nothing was found. I reinstalled the game but it doesn´t help. I got no mods installed so the game data is clear. Firewall is off for Natural Selection.
I hope you can help me with this problem. Techdata is attached.
Comments
Windows 8 64-bit (build 9200)
[ 0.061] Unbound/Unknown : Error: PhysX: Invalid Cuda context!
Steam initialized
Num displays: 2
Direct3D 9 initialized: AMD Radeon HD 6900 Series (8.17.10.1299)
Sound Device: Lautsprecher (2- USB PnP Sound Device) stereo
Record Device: Mikrofon (2- USB PnP Sound Device)
Mounting mod from C:/Users/Shinduke/AppData/Roaming/Natural Selection 2/Workshop/m7b07ec8_1365457352/
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Loading config://HistoryServers.json
Main Menu Initialized at Version: 269
Go to the mods menu in NS2 and click on it to deactivate it.
Then to be doubly sure, go to steam workshop and unsubscribe from it.
Then to be triple sure, go to your hidden %appdata%/Natural selection 2/ folder and delete the "Workshop" folder
Then to be quadruplely (?) sure .. disable steam cloud temporarily for NS2 > right click ns2 > properties > updates > uncheck steam cloud box
Now run NS2 again and then afterwards run that techsupport exe and post it here.
Can you please reset your settings by doing this:
Delete this folder: /Steam/userdata/<steamid>/4920 (resets options by generating a new options.xml the next time you start NS2)
Looking at your tech_support.zip you use some weird filters that might explain the issue.
Report back after you did reset your settings
Oh forgot to mention it did you disable the steam cloud for ns2 before deleting the folder?
Hmm..
Can you please delete this file?
C:\Users\YourName\AppData\Roaming\Natural Selection 2\HistoryServers.json
Then ensure that you have no anti virus programs running (some, like commodo can block the server browser)
Then try the server browser again (take a screenshot in game with F12)
If it didn't help, then please google how to DMZ your specific Router.
Then try the server browser one last time (again taking a screenshot of what you see)
Feel free to run some external tests while doing the above, like using this web browser server http://hypernovadesign.co.uk/nanogrid/ to see a server's IP you'd like to join.. and then seeing if your PC can even "see" that IP:
Start > type "cmd" in search > select cmd.exe > in the black popup window type "tracert (then whatever the server's IP you wanted to join)"
for example:
tracert 176.57.145.13
That is a German server near you that's active as of today.
This sort of test is just to rule out NS2 and to see if its your network configuration that is preventing you from pinging servers.
My Router has no DMZ Function (Speedport W724V).
I´ve tried 10 Server to connect with the Button on the nanogrid aund with typing connenct "IP"
tracert to the IP above gives me this connection route (see picture 4)
By the way is NS2 the only game which do this problems. Don´t know why.
If you're on wireless, try wired.
This guy here has a rather similar problem, also with a speedport router.
Also try doing nothing for a bit, then launch NS2, do not open the server browser, just open the console and type connect 176.57.145.13. See if it still gives that error.
Do you perhaps have a spare router or can ask anyone to lend you one to test with?
I nearly gave up because there was nothing I could do to fix it. I was lucky I found a solution that worked for me, but some people are forced to use wireless.
If there is something that can be done to fix this issue, I think it would be a really good idea..
Because i hate WLAN i don´t use it. My PC is connected with a cable. The Firmware of my Router is up to date.
We have tested it like you said inviting me by a friend but i get the same error "couldn't establish connection with server"
Also the same error when i try to connect via console without clicking on the server browser.
I´ve tried also to open the ports (altough i don´t open a server) but it´s not better.
NS2 is one of the best games i´ve played at it would be sad if i can´t play it anymore.
Your router does in fact have DMZ settings.
https://www.ote.gr/documents/10280/41674657/Manual_SpeedportW724VType+Ci_OTE_EN.pdf/3e434c45-e287-475a-8336-8b52f6d81c88
Page 79
You don't have to DMZ it if you can just bypass it entirely and go directly into your modem, if you have one.
The idea with the firewall was nearly the first thing i checked. I´ve tried it without firewall but it wasn´t better.
I´ve tried again to connect to some servers. And i could connect to one (see picture) which had no player. Why i can connect to this server and not to the other? My Router don´t make differences between servers.
By the way. Now i see only 2 server. My filter you can also see on picture.
There's also the option to set your current router to Modem only mode and set up PPPOE on your pc. Not sure if that's too complicated tho.
But i think i may see a problem:
Thanks for that screenshot.
You've clicked "history" or in your case "Chronik" in the top right. This will only show the history of servers you have joined, which is why it only shows 1 or 2.
Select "All" to the left
And i´ve got my router now nearly a year. The day i´ve got and the month after NS2 worked well. Since the last patch i´ve got problems. So i don´t understand why you search the failure in my configuration. Nothing changed in my config since the last patch.
I don´t know if there is a different version of the game so i couldn´t join to nearly all server but my steam says that my NS2 is up to date and has no failure in his data. Even after a reinstall NS2 don´t worked like it should.
Thanks AFT for your prupose but this is no way i could go. I don´t buy a other router because of a game. (I´ve got a Fritzbox before my Speedport and also NS2 worked well)
Also have you ensured that you absolutely do not have any anti virus or firewall software running? Currently both Comodo and Avira interfere with NS2
Then you have to stick either with using web serverbrowser like http://www.gametracker.com/search/ns2/ or just use the attached FavoriteServers.json (copy it into %appdata%/Natural Selection 2) which also contains the top 100 ranked ns2 servers.
It´s frustraiting. It´s interessting that every server has a ping of 999 if i update the list several times it change to normal with pings between 50 and 150.
There is no need to use wireshark, just use net_log 2 in the console before connecting
I myself use kaspersky and never had any issue with ns2 so i wouldn't say kaspersky is causing these issues. To me it seems like there is something totally off with your router (network).
Can you try to trace to one ns2 server?
1. Press win + r and type in cmd
2. Type in tracert 176.57.132.54 and press enter
If that works well port forward port 27015-27016 (TCP) at your router ( yes i have seen that ns2 worked fine for you but something is not working at your network )
Try to connect to the server then by opening ns2 and the console with connect 176.57.132.54:27015 (run net_log 2 again before you connect)