[Game Crash] Server browser, in game crashes, loading crashes, etc.
Skual
Join Date: 2013-07-30 Member: 186469Members
Join Date: 2013-07-30 Member: 186469Members
Hi All,
I am desperate... NS2 is a game I love and played quite a lot a few months ago with no crashes at all on this very computer. I stopped playing and decided to go back to it 1 month ago but since I started playing again, my game has been crashing a LOT, especially a lot more lately.
Since yesterday, my game crashes around 5-10 times per hour, which makes it unplayable. My computer is healthy and I can play other games perfectly. I also have another friend that is experiencing the same crashes over and over since this weekend.
I first had server browser crashes (you click on server browser, the game freezes, shows zero or one server and crashes after a while with looping sound).
- This was fixed by deleting my "roaming" folder, but comes back from time to time, so I have to delete the folder over and over.
Then I started experiencing lately (this weekend or so) in game crashes. This is very random, I basically play on a server that I play a lot and at some point, it crashes. I noticed that it seems to happen when I release the tab button showing the scores.
I also have loading crashes. I connect to a server (that I can play on most of the time) and then during the loading it crashes.
I have tried basically everything that I can think of:
- Updating my drivers
- Unsubscribing from all mods and deleting them
- Delete my "roaming" folder
- Deleting everything that I can found that is related to NS2 and reinstalling the game from scratch without changing much of the options except pushing everything to LOW and binding buttons.
Maybe I forgot to delete something, because when I reinstall the game, it appears that some of my settings are saved somewhere (?!), like my sensitivy, mouse buttons, etc. I do not understand how this can stay, if I missed something please point it out to me. Here is what I deleted:
- SteamApps\common\Natural Selection 2: deleted everything
- USER\AppData\Roaming\Natural Selection 2: deleted everything
- Steam\userdata\MYID\ : deleted the folder for NS2 and all other folders and files that seem to be NS2 related
I am also attaching here a zip file that contains 3 different crashes logs and dumps, as well as the technical support stuff. One crash is while connecting to a server (during the loading screen), and two while in game after I believe, releasing the tab button that shows the scores.
I really have tried everything I can think of myself, so please help me if you have any idea of what could be going on!
Have a nice day and keep on fragging!
Skual
I am desperate... NS2 is a game I love and played quite a lot a few months ago with no crashes at all on this very computer. I stopped playing and decided to go back to it 1 month ago but since I started playing again, my game has been crashing a LOT, especially a lot more lately.
Since yesterday, my game crashes around 5-10 times per hour, which makes it unplayable. My computer is healthy and I can play other games perfectly. I also have another friend that is experiencing the same crashes over and over since this weekend.
I first had server browser crashes (you click on server browser, the game freezes, shows zero or one server and crashes after a while with looping sound).
- This was fixed by deleting my "roaming" folder, but comes back from time to time, so I have to delete the folder over and over.
Then I started experiencing lately (this weekend or so) in game crashes. This is very random, I basically play on a server that I play a lot and at some point, it crashes. I noticed that it seems to happen when I release the tab button showing the scores.
I also have loading crashes. I connect to a server (that I can play on most of the time) and then during the loading it crashes.
I have tried basically everything that I can think of:
- Updating my drivers
- Unsubscribing from all mods and deleting them
- Delete my "roaming" folder
- Deleting everything that I can found that is related to NS2 and reinstalling the game from scratch without changing much of the options except pushing everything to LOW and binding buttons.
Maybe I forgot to delete something, because when I reinstall the game, it appears that some of my settings are saved somewhere (?!), like my sensitivy, mouse buttons, etc. I do not understand how this can stay, if I missed something please point it out to me. Here is what I deleted:
- SteamApps\common\Natural Selection 2: deleted everything
- USER\AppData\Roaming\Natural Selection 2: deleted everything
- Steam\userdata\MYID\ : deleted the folder for NS2 and all other folders and files that seem to be NS2 related
I am also attaching here a zip file that contains 3 different crashes logs and dumps, as well as the technical support stuff. One crash is while connecting to a server (during the loading screen), and two while in game after I believe, releasing the tab button that shows the scores.
I really have tried everything I can think of myself, so please help me if you have any idea of what could be going on!
Have a nice day and keep on fragging!
Skual
Comments
I've been experiencing exactly the same problems
I also tried to delete loads of things, among which lua directories, cached shaders, mods etc. All those files that were likely to cause bugs & crashes according to some previous posts on this forum.
Unfortunately I didn't save the lasts .dmp and logs but will make sure to add them to my post when the game crashes again. And I know it will
I've added the technical_support.exe output though.
I read somewhere on the forum that the server browser crashes should be fixed in the next build, I sure hope the other crashes will be fixed too !
Good hunting devs !
Cheers
Once you saved the generated tech_support.zip you can kill the ns2.exe process
This might take about 5-10 mins and will create a zip file around 300-500Mb large. Upload it somewhere (like dropbox, gdrive, onecloud, mega etc. ) and post the link here.
Thanks for your help.
Anyway, glad to know you're playing again.
That was one of the first things I did try and didn't help.
Yesterday everything went fine, no crash whatsoever, so... Maybe posting on the forums improved my cpu's karma ^^
Thank you for your very quick answer and sorry I didn't understand how to use the techsupport! I had no time to play yesterday.
I just had an in game crash and ran the tech support before closing the debug report and natural selection 2 game.
Basically, I joined a server, pressed tab in the lobby multiple times, it didn't crash. I then joined marines, pressed tab, and the game crashed. Again, please remember that it is pretty random...
You can find the pretty big (500Mb) zip here: https://drive.google.com/file/d/0BzTdQy2rJVY0VXRwcTR2NGtoalE/edit?usp=sharing
I started the fresh game, turned up the resolution to 1920*1080, joined an empty server, clicked on tab in the lobby -> crash
I do not know what to do anymore... here is the zip after the fresh install
https://drive.google.com/file/d/0BzTdQy2rJVY0S3RjVFJFNlVUX1E/view?usp=sharing
And we got a second hit
Could be worth a try but awesomium is mainly loaded by the awesomium.dll so i don't even know if renaming the given exe would help.
I'll try renaming stuff and see if it helps
I did run the techsupport exe whithout exiting the game but can't attach the .zip since the mySql server seems to say "NO", probably too big
I'll try renaming the awesomium thing (which is far from awesome if you want my opinion) (but you probably don't
@Alpha Wing Start your own new thread please.
Looks like no.
Actually I pass my old machines to my kids. I have two XP machines and both have this same issue (yes did orbital nuke). I have bought 6 copies of this game and I can't to LAN with my kids. I can't spend 2x $100 on Win7 just to get their NS2 to work. :-(
I've got the issue on Windows 7. At least the one stated above.
@Pelargir @JDawgOldF
I will do that as soon as possible.