Crashing on Launch - "Builder.exe has stopped working"
Colossal
USA Join Date: 2014-12-14 Member: 200042Members
USA Join Date: 2014-12-14 Member: 200042Members
Launching immediately greets me with "Builder.exe has stopped working". Closing it will relaunch, only for the same thing to happen. It does this endlessly, and I can't play the game due to it (clicking on what I assume is the main window causes that to stop working).
Rough specs 780, 4gb ram (a few sticks died, sue me), i7 something, Windows 7 64bit. I can run it.
Rough specs 780, 4gb ram (a few sticks died, sue me), i7 something, Windows 7 64bit. I can run it.
Comments
The game launches a few instances of the Builder.exe process on startup which is responsible for "building" any assets you add to the game. It sounds like maybe it's encountering an asset that's causing it to crash. If there is a file that's causing it to happen, if you post the file I should be able to debug it and fix the issue.
EDIT: I should note, I've reinstalled twice and verified the game cache, so those don't work.
you say clicking on the window causes the game to crash? do you see the orange main menu screen?
Seems odd that the build.exe would crash on boot up... I don't know but maybe you are running the game through steam?
Try verifying the integrity of the game in steam, running the game.exe as an administrator outside of steam, checking your anti virus causing the issue etc. Also try the beta branch if you're not already.
Walking a way without finding the issue is an opportunity missed for making the experience better for everyone.
And yes, I'm using Steam because there's no other way to play the game? I even said I tried verifying the game cache. Antivirus isn't conflicting with anything, beta just makes it crash faster.
I understand that it's early access but if it doesn't even launch then I'd like think I'm entitled to a refund.
If you specify -log_verbose=2 on the command line when running the game it will output some detailed information into %appdata%\FuturePerfect\log.txt which might help us diagnose the problem.
I apologize for the slow movement in resolving this. I'm really baffled at what could be happening here (even if Builder.exe crashes for some reason, it shouldn't affect the game).
(including the image so you know I'm not talking out my ass)
It looks like less, actually. However there was a change this time: when Builder.exe stopped responding it gave me an option to wait for it to respond. I let it sit for a few minutes and eventually, after approximately six and a half minutes, it actually got to the menu.
Going to switch back and see if I get the same result.
Update: Switched to normal build and I was never given the option to wait for responsiveness. So there's that. Still, ~6.5 minutes is ridiculous so I'd still like to get this fixed.
This should add extra info the log.
Also in regards to the forum, the yellow text on the orange is really baaaaad.
And just to remind you, if you were not able to read all of the FAQ and warnings before purchasing :
"Q: Should I buy this game?
You should only buy Future Perfect right now if you like playing in, breaking, and messing about with unfinished games. Future Perfect is not a finished game. If you are interested in Future Perfect, but only want to buy a finished game, sign up to be notified when it is finished, or add the game to your Steam wishlist!"
The game will definitely be broken more than it will be working, for quite some time. This is very early development.
You participating in playing it as well as providing the useful data you have been, and any suggestions you may have, is you taking full advantage of being part of the "Architect Edition" and shaping the game.