Debug report: The application encountered a fatal error
xxxrob
Australia Join Date: 2015-01-05 Member: 200641Members
Australia Join Date: 2015-01-05 Member: 200641Members
Hey guys,
Game is unplayable at the moment, within 10-15 seconds of loading the main menu I get booted back to desktop with that error.
Attached are dxdiag and the file error text.
If you need me to attach a dump file I can.
Troubleshooting;
* Delete local content of NS2 and redownloaded it all.
* Delete NS2 folders from AppData and Delete steam/userdata/<steamid>/4920/
* Verify the game cache via Steam
* Updated graphic card drivers to latest
Date: 01/05/15
Time: 22:41:41:
Build 272
Windows 7 64-bit (build 7601)
[ 0.291] Unbound/Unknown : Error: PhysX: Invalid Cuda context!
Steam initialized
Num displays: 1
Direct3D 9 initialized: AMD Radeon R9 200 Series (8.17.10.1333)
Sound Device: Speakers (Realtek High Definition Audio) stereo
Record Device: Microphone (Realtek High Definition Audio)
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Loading config://HistoryServers.json
Main Menu Initialized at Version: 272
Steam Id: 18215274
[ 40.443] MainThread : Error: M4::WebView::OnDocumentReady: Failed to create Spark JS API. Error: 4
Game is unplayable at the moment, within 10-15 seconds of loading the main menu I get booted back to desktop with that error.
Attached are dxdiag and the file error text.
If you need me to attach a dump file I can.
Troubleshooting;
* Delete local content of NS2 and redownloaded it all.
* Delete NS2 folders from AppData and Delete steam/userdata/<steamid>/4920/
* Verify the game cache via Steam
* Updated graphic card drivers to latest
Date: 01/05/15
Time: 22:41:41:
Build 272
Windows 7 64-bit (build 7601)
[ 0.291] Unbound/Unknown : Error: PhysX: Invalid Cuda context!
Steam initialized
Num displays: 1
Direct3D 9 initialized: AMD Radeon R9 200 Series (8.17.10.1333)
Sound Device: Speakers (Realtek High Definition Audio) stereo
Record Device: Microphone (Realtek High Definition Audio)
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Loading config://HistoryServers.json
Main Menu Initialized at Version: 272
Steam Id: 18215274
[ 40.443] MainThread : Error: M4::WebView::OnDocumentReady: Failed to create Spark JS API. Error: 4
Comments
Also can you run NS2 with a launch parameter of -verbose 2
then upload your techsupport zip file after it failing again.
Pardon my ignorance though..
How do I do either of those things you mentioned?
(launch parameter) and what is the techsupport zip file?
Then upload the zip file it makes to here in this thread.
But only do this after you do the following:
To add launch parameters, right click NS2 in steam > properties > under General tab > click "Set launch options" > type -verbose 2
Make NS2 crash like normal
Then I ran NS2. Clicked on Server Browser and after about 20 seconds I was back at Desktop with the Debug reporter (the error message).
Then I ran tech support.exe as you requested (attached).
I want to point out something that I noticed this time that I hadn't noticed previously. When it booted me back to my Desktop, Natural Selection 2 was still 'open' in the Taskbar, I clicked on it and it went back to the game/server browser screen but then within 10 seconds or so went back to Desktop again. Just wanted to add that for your information.
As soon as I click on Server Browser, the game crashes.
Other parts of the menu or even if I am just sitting idle in the main menu it's fine. It is as soon as I go to the server browser.
I know Nvidia has a "downsample" option in their control panel, are you aware of anything like that for AMD?
edit: try running in a windowed mode this time, just for kicks. (ALT + Enter or change it in the xml file)