[Crash Report] Game crashes upon entering menu
Angelusz
Harmonic entropist Join Date: 2003-07-10 Member: 18072Members, Forum Moderators, Constellation, NS2 Playtester
Harmonic entropist Join Date: 2003-07-10 Member: 18072Members, Forum Moderators, Constellation, NS2 Playtester
I'm running the game on Eyefinity (5886x1080 resolution). All settings max, except for Ambient Occlusion (off) and Reflections (off).
When in the main menu, everything is fine. However, when I press escape to access the game menu while playing, the game exits on an error "Failed to allocate X bytes".
I have sent in the error log already, but I'd like to know if anyone has the solution to this issue for me. Thanks!
When in the main menu, everything is fine. However, when I press escape to access the game menu while playing, the game exits on an error "Failed to allocate X bytes".
I have sent in the error log already, but I'd like to know if anyone has the solution to this issue for me. Thanks!
Comments
please provide us with your tech_support.zip here.
If you don't know how to create that yet please have a look at http://forums.unknownworlds.com/discussion/131384/how-to-make-a-good-tech-support-post
If possible provide a crash dump separately as well. The easiest way to create a crash dump is with the MSDN process explorer:
In case the crash reporter shows up you will find a mini-dump in %temp%. Please also provide us with this file.
https://www.dropbox.com/sh/97xqs4x4j6enkns/AAB6eXv3ihDdYF1GD_J02VWAa?dl=0
EDIT: I am now also uploading the dumpfile. I'm not sure if this is complete, as it utterly crashed my pc, to the point of my SSD not being recognized upon warm-reboot. I had to power the pc down completely and start back up for it to function again. I suspect the MSDN explorer here.
Hmm that memory error is failing with 4.3 GB of data.. NS2 shouldn't ever need that amount.
I've passed on the dump file
As ironhorse said something weird is going on with the ns2 memory manager at your side. The dump was sadly corrupted and not really helpful due to that.
Try to make mini-dumps for now to avoid that the process explorer crashes. Also make sure your system is up to date and maybe update your gpu driver if possible.
Also try to play ns2 in 1980x1080 as resolutions like 5886x1080 are not really supported.
Furthermore i would check the state of that SSD with the samsung magican tool.