Teammate voice chat in slow mo - help!

sureallifesureallife Join Date: 2016-01-13 Member: 211328Members
in Technical Support
I have been getting a lag in voice chat where I hear people talking but it spaces out. I hear everyone but voices are in slow motion. The rest of the game is running fine; no sound issues (sound effects play at right time with no delay) and no fps loss. I already tried deleting my cache in case of packet loss and I have tried a fresh reinstall. Also checked reinstalled sound drivers and ethernet drivers. My connection has been consistent and speed tested my ip with same results as before the issue. Help please!
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Comments

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Huh.. Weird.. I have never heard of this before.
    Can you post what your log.txt says in the first 20 lines or so?
    It's located in your hidden %appdata%/Natural selection 2/ folder
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  • sureallifesureallife Join Date: 2016-01-13 Member: 211328Members
    Date: 05/08/16
    Time: 21:02:31:
    [ 0.017] Unbound/Unknown : Filesystem initialized, cache enabled
    Build 297
    Windows 8 64-bit (build 9200)
    [ 0.255] Unbound/Unknown : Error: PhysX: Invalid Cuda context!
    Steam initialized
    [INVENTORY] Granting Promo Items
    Num displays: 1
    Direct3D 9 initialized: NVIDIA GeForce GTX 970 (10.18.13.6510)
    Sound Device: Speakers (Realtek High Definition Audio) stereo
    Record Device: Microphone (Realtek High Definition Audio)
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading config://HistoryServers.json
    Loading config://RankedServers.json
    Main Menu Initialized at Version: 297
    Steam Id: 290252
    Remote patch received. Loading...
    Remote patch applied succesfully.
    Client : 0.875749 : [Analytics] Recording launch event
    Connecting to server 45.35.1.11:27015
    [1312.918] Worker 06 : Downloading mods
    [1313.126] Worker 06 : Finished downloading and installing mods
    [1313.126] Worker 06 : Filesystem initialized, cache enabled
    [1313.126] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/m24ab7638_1462323200/
    [1313.131] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/m706d242_1462720942/
    [1313.133] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/mb7149f9_1455265101/
    [1313.134] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/m12ad3300_1448092670/
    [1313.136] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/mbd0d5ee_1458122019/
    [1313.138] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/mbd11a08_1458974745/
    [1313.139] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/mc6fbbb0_1462113359/
    [1313.140] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/mf374661_1456611770/
    [1313.143] Worker 06 : Mounting mod '' from C:/Users/Chris Nguyen/AppData/Roaming/Natural Selection 2/Workshop/m812f004_1462377209/
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Loading config://HistoryServers.json
    Loading config://RankedServers.json
    [Elixer (Client)] Loading Utility Scripts v.1.80
    [Elixer (Client)] Using Utility Scripts v.1.80
    [Elixer (Predict)] Loading Utility Scripts v.1.80
    [Elixer (Predict)] Using Utility Scripts v.1.80
    [1314.836] Worker 06 : Loading 'maps/ns2_refinery.level'
    Loading pathing mesh for level maps/ns2_refinery.level
    Couldn't find pathing mesh file maps/ns2_refinery.level-client.tile_cache_grid, building it now ...
    Finished loading 'maps/ns2_refinery.level'
    [1319.929] Worker 14 : Error: Unable to open 'models/alien/lerk/lerk_toxic_spec.dds' (usage 0x1)
    [1322.665] Worker 10 : Error: Unable to open 'models/alien/babbler/babbler_purple.material' (usage 0x1)
    [1322.667] Worker 06 : Error: No shader specified for material 'models/alien/babbler/babbler_purple.material'
    [1322.668] Worker 11 : Error: Unable to open 'models/alien/babbler/purple1_egg.material' (usage 0x1)
    [1322.669] Worker 06 : Error: No shader specified for material 'models/alien/babbler/purple1_egg.material'
    Client : 0.000000 : INFO: LuaJIT setup: maxtrace=9,000, maxmcode=16,000
    Loading took 8.6168428963872 seconds
    NS2+ v347 loaded (NS2 Build 297). Type "plus" in console for available commands. You can also customize your game from the options menu.
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  • sureallifesureallife Join Date: 2016-01-13 Member: 211328Members
    Any ideas Iron Horse? Problem is still ongoing.
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  • BeigeAlertBeigeAlert Texas Join Date: 2013-08-08 Member: 186657Members, Super Administrators, Forum Admins, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, NS2 Map Tester, Reinforced - Diamond, Reinforced - Shadow, Subnautica Playtester, Pistachionauts
    Do all servers exhibit this same behavior? Do you have any other programs running while NS2 is running? Have you tried re-installing the game?
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  • sureallifesureallife Join Date: 2016-01-13 Member: 211328Members
    All servers have the same problem. If I go back and watch a stream of another player on the same server, he does not have this issue. My voice over mic seems to be received fine by teammates. It is only the voice from other teammates that is not received correctly (in delay or slow mo).
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  • McGlaspieMcGlaspie www.team156.com Join Date: 2010-07-26 Member: 73044Members, Super Administrators, Forum Admins, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Squad Five Gold, Reinforced - Onos, WC 2013 - Gold, Subnautica Playtester
    @sureallife Please run the TechSupport.exe file in the NS2 directory. Upload the zip file from that here. I'm quite curious to get more information on your available Sound devices. If you use headphones / microphone(s) (wireless, wired, or bluetooth), be sure those are plugged in and enabled when you run TechSupport.
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  • sureallifesureallife Join Date: 2016-01-13 Member: 211328Members
    Uploaded for your review. Thanks!
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  • sureallifesureallife Join Date: 2016-01-13 Member: 211328Members
    problem fixed, issue was with realtek drivers reverting to generic drivers rather than HD.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Thanks for following up with the solution!
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