Game crashes on startup
dankslayer2001
Join Date: 2017-02-04 Member: 227602Members
Join Date: 2017-02-04 Member: 227602Members
so for the last 4 weeks or so my game wont start at all it will hang then crash or blackscreen with only the subnutica cursor. when it hangs i have the option to debug. when i click it it says "unhandled win32 exeption occured in your subnautica.exe" please help i love this game.
paste bin of log and dxdiag: http://pastebin.com/cfbyni3k
paste bin of log and dxdiag: http://pastebin.com/cfbyni3k
Comments
Does it do it on a new game?
no during boot up
What I mean is, if you start a new game, will it crash then?
Or are you saying Subnautica crashes before it gets to the main screen?
before the main screen
here is a video of the crash
http://www.mediafire.com/file/rb78vdum777pt79/subnautica_files.zip
this is the debug text file and DxDiag there was no folder.
thanks for the help btw XD.
The other thing you could try would be switching to experimental for now in case it's already been fixed.
thanks for your help, Im trying experimental now.
experimental did nothing.
Wouldn't hurt (and would probably help) to post a link to the experimental output_log.txt here as well.
http://www.mediafire.com/file/rb78vdum777pt79/subnautica_files.zip
will I get an email telling me how to fix it?
Most likely not (they have gazillions of bug reports, it would be impossible to address each one). What will likely happen is once they figure out what's causing it (this could take a lot of time unless it's obvious), they'll push a patch to Experimental to fix it, and as long as that works, it'll be present in the next stable update.
You might want to switch to Experimental and try starting up every time an update is pushed (usually at least 2x a day). Then you'll know when it's fixed. That's up to you, though. Once you know it's fixed, you can then either wait for the next stable patch after that, or keep playing in Experimental (more bugs, but also more updates).