Launching the game does nothing

tmagstmags Join Date: 2017-12-28 Member: 234635Members
Trying to launch the game in anyway does nothing. No error, or pop up, just says its opening for a brief moment then nothing. I've tried verifying files, reinstall, and plenty of other things suggested by other forums. I have a good PC, so I don't think specs are the problem, unless windows 8 is causing issues. Can anyone help?

Comments

  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    edited December 2017
    Look for \Program Files (x86)\Steam\steamapps\common\Subnautica\Subnautica_Data\output_log.txt and post that.

    If you can't find that, then look in the Subnautica folder for a folder with a date on it, (Subnautica\[YYYY-MM-DD_HHMMSS) that should be a crash folder, go in there and post the log file from there.
  • tmagstmags Join Date: 2017-12-28 Member: 234635Members
    Alright well I can see that it creates a new error folder every time I launch.
    Here is the output log: https://pastebin.com/kUrC2RGt
    Error.log: https://pastebin.com/VYtjUFBj
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    edited December 2017
    Can you also post your dxdiag information? Open dxdiag (search in startmenu or press Windows key + R and run dxdiag) and click the "Save All Information..." button, then paste the contents of that file to pastebin.


    Also, after posting that, if you want something to try in the meantime, you can try making sure Windows is running a-ok:

    Windows key + R, type
    cmd
    
    and then press CTRL + SHIFT + Enter (opens it as admin)

    Put in
    chkdsk e: /f
    
    Then put in
    chkdsk c: /f
    
    (might have to restart for that one to work
    Repeat for any other hard disk drive letters you have.

    After that's done, make sure you're still in an elevated cmd prompt (if you had to restart, don't forget CTRL + SHIFT + Enter when you open cmd again) and put in the following:
    dism /online /cleanup-image /restorehealth
    

    After that's done, do:
    sfc /scannow
    

    Then restart once that's done.

    chkdsk <drive:> /f checks the filesystem on the specified hard disk for errors and fixes them
    dism verifies the install / repair location that Windows uses is intact and not corrupt / changed
    sfc then verifies that the actual Windows files are not corrupt, and if they are, replaces them with a good copy from the backup location (that we just verified above)


    @nesrak1 Can you tell me what the logs are saying?
  • tmagstmags Join Date: 2017-12-28 Member: 234635Members
    Sorry for delay, here is the dxdiag: https://pastebin.com/MG255EXN
    I'll start testing the other things
  • tmagstmags Join Date: 2017-12-28 Member: 234635Members
    Alright, finished the other steps. Windows should be perfect right now
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    tmags wrote: »
    Alright, finished the other steps. Windows should be perfect right now

    No difference with Subnautica though?
  • tmagstmags Join Date: 2017-12-28 Member: 234635Members
    Nope, still shows me as playing through steam for a few seconds then nothing.
  • narfblatnarfblat Utah, USA Join Date: 2016-05-15 Member: 216799Members, Forum Moderators, Forum staff
    Does entering -force-d3d9 as a launch option do anything?
  • tmagstmags Join Date: 2017-12-28 Member: 234635Members
    narfblat wrote: »
    Does entering -force-d3d9 as a launch option do anything?

    Nope
  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    narfblat wrote: »
    Does entering -force-d3d9 as a launch option do anything?

    They recently removed that option (because they removed the old D3D9 pipeline), so it will no longer help.
  • tmagstmags Join Date: 2017-12-28 Member: 234635Members
    All i wanna do is play my nice new game man
  • BelgarelBelgarel Join Date: 2017-07-03 Member: 231570Members, Subnautica Developer
    It looks like you might have MSI Afterburner / RivaTuner Statistics Server running. Try without that.
  • tmagstmags Join Date: 2017-12-28 Member: 234635Members
    edited December 2017
    YES! I already tried it without afterburner but I guess RivaTunner was messing something up. Game works now, thanks.
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