Multiple glitches making Subnautica unplayable

GizmaticChaos · December 2017

Hello all,

I installed Subnautica a few days ago, and have done the most recent update. These glitches remain. Taken together, they make the game unplayable and also render the in-game bug reporting menu unusable. What I'm seeing:

1. No sound.
2. The first cutscene is black and must be skipped.
3. Unable to pick up any items; they disappear and don't end up in my inventory.
4. Can exit the escape pod through the hatch or ladder; but climbing down the ladder inside the escape pod or climbing up any ladder outside the escape pod results in me being stuck on the ladder in an infinite climbing animation. Can not get off ladder.
5. Once opening the in-game menu it's impossible to close. Also, I cannot select anything on the in-game menu, including the bug reporting.

Any suggestions would be appreciated.

Thanks!

0x6A7232 · December 2017

Please post your \Program Files (x86)\Steam\steamapps\common\Subnautica\Subnautica_Data\output_log.txt
and the output of dxdiag (run dxdiag and click "save all information")

Upload to Google Drive or Dropbox, and post a sharing link, or, upload to pastebin and post a link (pastebin has a max size though IIRC)

Be sure your Windows is up-to-date, as well as your drivers, especially your graphics card drivers (and in this case, maybe your sound card and motherboard drivers as well, check your manufacturer's website).

GizmaticChaos · December 2017

Hey, thanks for the response.

Graphics card drivers are up to date.

Here is the output_log.txt. I'll try other options in the next day or two, time limited right now.
https://drive.google.com/file/d/1qCfYBoHZtFL7Xhvr3F0SbJUN93Pyh9dB/view?usp=sharing

Thanks...

Inny78 · December 2017

Oh, hello, fmod error.
There's a thred here you may want to check.

GizmaticChaos · December 2017

Inny78 wrote: »

Oh, hello, fmod error.
There's a thred here you may want to check.

Thanks for the idea. I tried what was suggested in that thread with no changes.

Potatus · June 2018

I've had the same problem, at one point I managed to get the game functioning, but unfortunately after saving the game and reopening it at a later point the bug/glitch returned.

iggi_ · June 2018

Same thing with me. New build, just bought the game. No sound, black into screen (have to hold escape), then I get into the game and I can open the menu but not push any buttons.

CPU: Ryzen 7 1800x
RAM: 32 GB
GPU: Geforce 1080 Ti 11GB
OS: Windows 10 64bit
Version: 60072
Build Date: 5/18/2018 8:08:28 PM

iggi_ · June 2018

Relevant Log entires:

Filename: Line: 376)

WARNING: Shader Unsupported: 'Hidden/VideoDecodeOSX' - Pass 'FLIP_RGBARECT_TO_RGBA' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/VideoDecodeOSX' - Setting to default shader.
<RI> Initializing input.

<RI> Input initialized.

desktop: 3840x2160 60Hz; virtual: 11520x2165 at -3840,0
<RI> Initialized touch support.

UnloadTime: 1.030828 ms
FMOD Studio: Creating runtime system instance

(Filename: C:/Subnautica/plastic_workspace_unity/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

SystemNotInitializedException: FMOD Studio initialization failed : Calling initialize : ERR_OUTPUT_INIT : Error initializing output device.
at FMODUnity.RuntimeManager.CheckInitResult (RESULT result, System.String cause) [0x00000] in <filename unknown>:0
at FMODUnity.RuntimeManager.Initialiase (Boolean forceNoNetwork) [0x00000] in <filename unknown>:0
at FMODUnity.RuntimeManager.get_Instance () [0x00000] in <filename unknown>:0

(Filename: Line: -1)

iggi_ · June 2018

Relevant Log entires:

Filename: Line: 376)

WARNING: Shader Unsupported: 'Hidden/VideoDecodeOSX' - Pass 'FLIP_RGBARECT_TO_RGBA' has no vertex shader
WARNING: Shader Unsupported: 'Hidden/VideoDecodeOSX' - Setting to default shader.
<RI> Initializing input.

<RI> Input initialized.

desktop: 3840x2160 60Hz; virtual: 11520x2165 at -3840,0
<RI> Initialized touch support.

UnloadTime: 1.030828 ms
FMOD Studio: Creating runtime system instance

(Filename: C:/Subnautica/plastic_workspace_unity/artifacts/generated/common/runtime/DebugBindings.gen.cpp Line: 51)

SystemNotInitializedException: FMOD Studio initialization failed : Calling initialize : ERR_OUTPUT_INIT : Error initializing output device.
at FMODUnity.RuntimeManager.CheckInitResult (RESULT result, System.String cause) [0x00000] in <filename unknown>:0
at FMODUnity.RuntimeManager.Initialiase (Boolean forceNoNetwork) [0x00000] in <filename unknown>:0
at FMODUnity.RuntimeManager.get_Instance () [0x00000] in <filename unknown>:0

(Filename: Line: -1)

iggi_ · June 2018

I ended up fixing it after researching the FMOD errors. I had to update my realtek drivers for my audio. As soon as I did that, it worked!

elfcrisis · June 2018

Audio drivers were causing that problem? Weird.

Glad you found a solution, though.

Xe_non_ · December 2018

Inny78 wrote: »

Oh, hello, fmod error.
There's a thred here you may want to check.

I tried that but still didnt work i have the same problems still

0x6A7232 · December 2018

Always a good idea to update all available drivers for your system when you're having a problem, start with graphics, then audio, then motherboard / chipset, make sure Windows is up-to-date.

Xe_non_ · December 2018

0x6A7232 wrote: »

Always a good idea to update all available drivers for your system when you're having a problem, start with graphics, then audio, then motherboard / chipset, make sure Windows is up-to-date.

Im nowhere near being good with computers i have updated my audio drived but graphics and motherboard i have no clue

Timanious · December 2018

I don't really want to comment here but I can't make a bug report unless I've poster something?? Really stupid..

PirateDiver · December 2018

I keep getting an error code that says my profile can not synch to the server? Does anyone else get that issue and if so how did you fix it?

SSConnecticut · December 2018

I cant launch the game even though my specs are higher than recommended. Any help?

0x6A7232 · December 2018

Updating your graphics drivers should be as easy as going to either AMD or nVidia's site and downloading + installing. If you also have (or only have) an Intel GPU, go to Intel's website and also get their latest drivers.

If you're not sure what graphics card(s) you have, download and install, then run GPU-Z from the end of this post: https://www.guru3d.com/files-details/gpu-z-download-techpowerup.html

AMD: Click "Drivers & Support" at the top of the page.
nVidia: Click "Drivers > GeForce Drivers" at the top of the page.
Intel: Click "Support" at the top-left, and in the flyout panel that comes out from the left, click "Downloads & Drivers"

N1kZz · December 2018

try reinstalling the game or verifying files

Chedman · December 2018

I have the exact same problem.

CrazyBi7 · December 2018

I've the same problem

MogJaune · December 2018

Hi guys, i kinda have the same problem...
It's fun, coz i play Subnautica and... I kinda miss water 8D

I can't send links, but i swear the picture is kinda... cool, so it's here => i.gyazo.com/3219f3886d6308cc8a92521fdf52f370.jpg just don't forget the https.

It happens since i visited inside Aurora (i glitched behind the ship after the first step).

0x6A7232 · December 2018

MogJaune wrote: »

Hi guys, i kinda have the same problem...
It's fun, coz i play Subnautica and... I kinda miss water 8D

the picture is kinda... cool, so it's here => https://i.gyazo.com/3219f3886d6308cc8a92521fdf52f370.jpg

It happens since i visited inside Aurora (i glitched behind the ship after the first step).

Multiple glitches making Subnautica unplayable

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