[CRASH] Game crashed and I LOST MY SAVE [PS4]
FodoxDiver
Brasil Join Date: 2018-06-11 Member: 241315Members
Nooooooooooooo, I tried to save my game and it gave a message “Error Trying to save The Game” (in portuguese). Pushed Yes for retry, and it crashed.
When I came back MY SAVE WAS GONE. Dozens of hours...
Tried another New Game, same bug after a few hours.
Happens also on creative mode (picture).
HELP.
Version 1.04
After this first occurance the game would not save, no matter what. Allways the same error and crash (Invalid call). It became unplayable.
Tried to uninstall/reinstall the game to no succes. The only thing that worked and “fixed” the issue was when I deleted the save files, via PS4 settings menu. Game started to save properly again. Problem is I dont know when this will happen again.
Edit: version
Edit 2: temporary “solution”.
When I came back MY SAVE WAS GONE. Dozens of hours...
Tried another New Game, same bug after a few hours.
Happens also on creative mode (picture).
HELP.
Version 1.04
After this first occurance the game would not save, no matter what. Allways the same error and crash (Invalid call). It became unplayable.
Tried to uninstall/reinstall the game to no succes. The only thing that worked and “fixed” the issue was when I deleted the save files, via PS4 settings menu. Game started to save properly again. Problem is I dont know when this will happen again.
Edit: version
Edit 2: temporary “solution”.
Comments
I discarted the old files and started a new game.
This time, before every session, I make a copy of the save files on a USB device (via PS4 menu). If it crashes and corrupt the files again I should lose just one day of progress. It is an absurd amount of annoying work, but should do the trick until they send in another patch, hopefully soon.
Glad to inform that my idea of making a backup of the save file before every session worked. Erased the corrupted save and replaced it with the backup. Lost but a couple of hours.
Cmon devs. I love this game. This is a serious issue.
Try deleting the old (corrupted) save file:
On the PS4 main menu go to Settings>Application Saved Data Management>Saved Data in System Storage>Delete>Subnautica Save
That should allow your game to save properly again.
Warning: it will probably happen again at some point (while the patch doesn’t come). I deal with this making backups.
Subnautica Version - V1.04
Description - Saving fails, game crashes with error code CE-34878-0, then save file is missing from the game. Also cannot save afterwards in new games unless Subnautica save data is deleted from the PS4 first at Settings>Application Saved Data Management>Saved Data in System Storage>Delete>Subnautica Save
Reproduction steps - Seems like just playing the game does the trick...
Pictures or Video - same sa above "Save data saving failed (invalid call). Try again? Yes/No"
This is such a disappointment.
Its been now several days since the last invalid call error. Sure I had some crashs, most of them during saving when the background was having loading issues, but never an “invalid call”. Several days without loosing saves.
Maybe the error is somehow contained in the first hours and activities of the game. Maybe the patch worked at some extent. Maybe my been carefull to only save when all the background is loaded and with no lag helps.