Need help with debugging Fatal Error

ns_shiftns_shift Join Date: 2009-05-14 Member: 67410Members
in NS2 General Discussion
Everytime i start the NS2 app in steam or from my NS2 folder it has initializing... in the top left corner and then the screen is black for 10-15 seconds and then i get a debug message saying the application occured a fatal error and a log.txt and minidump.dmp are in a box. I've tried finding these files but i cannot. thank you in advance for the help.
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  • JAmazonJAmazon Join Date: 2009-02-21 Member: 66503Members
    If your on win7 their in your users/[name]/AppData/Roaming/NaturalSelection2... I get exactly the same error though. Whats your hardware/OS, just curious to see if we have similar set ups.

    Quad SLI GTX 295's
    Driver: 190.62
    Win 7
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  • LoeyLoey Join Date: 2009-10-31 Member: 69187Members
    <!--quoteo(post=1772831:date=May 30 2010, 04:15 PM:name=JAmazon)--><div class='quotetop'>QUOTE (JAmazon @ May 30 2010, 04:15 PM) <a href="index.php?act=findpost&pid=1772831"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->If your on win7 their in your users/[name]/AppData/Roaming/NaturalSelection2... I get exactly the same error though. Whats your hardware/OS, just curious to see if we have similar set ups.

    Quad SLI GTX 295's
    Driver: 190.62
    Win 7<!--QuoteEnd--></div><!--QuoteEEnd-->
    im running the same setup except driver 191.07 and it works fine for me
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  • CrispyCrispy Jaded GD Join Date: 2004-08-22 Member: 30793Members, Constellation
    We'll need a lot more info from you to help track down the crash.

    Your dxdiag, for example, and the log.txt would be very helpful.

    Also are you running the game in full-screen or in windowed mode?

    P.S. Fatal Error is just another name for crash (more or less). Two people getting the 'Fatal Error' message doesn't necessarily mean they are getting the same crash, even if they are both getting it on game boot.
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  • JAmazonJAmazon Join Date: 2009-02-21 Member: 66503Members
    ^^true enough, what makes me think they are similar is that they both occur under the exact same place. As game is loading, "initializing..." in the corner, then fatal error message. Don't worry though I submitted the report :D
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  • ns_shiftns_shift Join Date: 2009-05-14 Member: 67410Members
    edited May 2010
    well the problem is i do not have a log.txt or dxdiag file in my NS2 folder, nor do i have a minidump.dmp file. I modified my options.xml file to 640x480 and the quality to 0 and fullscreen to false.
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  • KarrdeKarrde Join Date: 2003-05-13 Member: 16264Members
    dxdiag is the directx diagnostic tool, it's part of directx. Shows a lot of system info. Just type dxdiag into the "run" box in the start menu. And not every crash produces dumps unfortunately. *slaps the fmodex library* Anyway.
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  • Skyforger2Skyforger2 Join Date: 2007-10-19 Member: 62681Members
    Here is my log ! can't run ns for month now

    OS: windows 7
    CPU : intel core i7 3.2 Ghz
    Vide: ASUS Readon 4870 1Gb


    <!--fonto:Georgia--><span style="font-family:Georgia"><!--/fonto--><!--sizeo:1--><span style="font-size:8pt;line-height:100%"><!--/sizeo-->Date: 05/29/10
    Time: 13:53:59
    --------------------------------------------------------------
    Build 148
    RenderDevice: ATI Radeon HD 4800 Series (8.14.1.6095)
    Error: lua/utility/Table.lua:307: attempt to index global 'Shared' (a nil value)
    Couldn't open file "models/marine/build_bot/build_bot.model"
    SoundEventProject::CreateEvent(music/main_menu): FSB mismatches the FEV it was compiled with, the stream/sample mode it was meant to be created with was different, or the FEV was built for a different platform. (make sure event's Mode is 3D)
    Main.PlayMusicsound/ns2.fev/music/main_menu) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    SoundEventProject::CreateEvent(common/button_enter): Error loading file. (make sure event's Mode is 3D)
    Main.PlaySoundsound/ns2.fev/common/button_enter) Couldn't load event.
    Starting server
    Loading 'maps/ns2_dm2.level'
    Skipping map entity team_location
    Skipping map entity player_start
    Skipping map entity ready_room_start
    Skipping map entity team_join
    Skipping map entity resource_point
    Skipping map entity ambient_sound
    Skipping map entity reverb
    Skipping map entity ns2_gamerules
    Connecting to server 127.0.0.1:27015
    SoundEventProject::CreateEvent(music/main_menu): FSB mismatches the FEV it was compiled with, the stream/sample mode it was meant to be created with was different, or the FEV was built for a different platform. (make sure event's Mode is 3D)
    Client connected (127.0.0.1)
    Client connected and authenticated on the server.
    'ns2lua' mod enabled.
    Error: lua/Server.lua:32: attempt to call global 'DebugMessage' (a nil value)
    Client disconnected (127.0.0.1)
    Client 0 has disconnected
    <!--sizec--></span><!--/sizec--><!--fontc--></span><!--/fontc-->
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  • SgtBarlowSgtBarlow Level Designer Join Date: 2003-11-13 Member: 22749Members, NS2 Developer
    edited May 2010
    err, Have you tried running NS2 vanilla install instead of the NS2LUA mod?

    Please dont tell me you overwrote you ns2 dir with the ns2lua mod download? If you have you need to reinstall.

    The ns2lua mod author altered the NS2 sound index and probably used an incompatible version of FMOD to edit with for NS2, That is what your error is related to.
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