Pre-order upgrade - did I screw up?

FelFel Join Date: 2010-07-26 Member: 72891Members
I paid the $20 for the pre-order upgrade on July 19. At that point, I had only read the Twitter directions for the upgrade ("Paypal $20 to paypal@unknownworlds.com + write store@unknownworlds.com with your info"), so I sent an email with whatever info I thought might be relevant - email, name, NS2 key, and even the time at which I made my Paypal transfer.

I thought I was set until today, when @NS2 announced that all the upgrades had been completed and yet the key I was getting from <a href="http://www.unknownworlds.com/ns2/retrieve" target="_blank">http://www.unknownworlds.com/ns2/retrieve</a> was still showing up as a standard edition key. So I looked in these forums, found the pre-order upgrade thread ( <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=110098" target="_blank">http://www.unknownworlds.com/ns2/forums/in...howtopic=110098</a> ), and noticed that I had forgotten the Paypal transaction ID in my email. I assume that's why my upgrade hasn't gone through.

Can I still get my upgrade processed? I can easily retrieve the transaction ID and any other information if necessary.

Comments

  • ComproxComprox *chortle* Canada Join Date: 2002-01-23 Member: 7Members, Super Administrators, Forum Admins, NS1 Playtester, NS2 Developer, Constellation, NS2 Playtester, Reinforced - Shadow, WC 2013 - Silver, Subnautica Developer, Subnautica Playtester, Pistachionauts
    Hey Fel,

    This would be my fault then. If you want to fire an email off to store@unknownworlds.com with basically this post I will look into it. So sorry I missed yours.
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