<!--quoteo(post=1840858:date=Apr 13 2011, 03:08 PM:name=MurphyIdiot)--><div class='quotetop'>QUOTE (MurphyIdiot @ Apr 13 2011, 03:08 PM) <a href="index.php?act=findpost&pid=1840858"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->If somebody can provide more information on these black screen problems that would be great. Please check your log after this happens. Any consistent way to recreate it?<!--QuoteEnd--></div><!--QuoteEEnd-->
I consistently get this problem when attempting to connect to specific servers. Some servers work, and never give me this issue. Others will either give me the hanging black screen, or altogether crash the client. I have been unable to connect to these servers successfully even once. More info on this <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=113171&view=findpost&p=1840886" target="_blank">HERE</a>
<!--quoteo(post=1840858:date=Apr 13 2011, 09:08 PM:name=MurphyIdiot)--><div class='quotetop'>QUOTE (MurphyIdiot @ Apr 13 2011, 09:08 PM) <a href="index.php?act=findpost&pid=1840858"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->If somebody can provide more information on these black screen problems that would be great. Please check your log after this happens. Any consistent way to recreate it?<!--QuoteEnd--></div><!--QuoteEEnd-->
Its no real crash of the game itself. The client is connecting normally to the server (the loading process looks normal in the console: authentication, loading map, loading sounds, loading map resources, pre-processing world). But at the point, where the graphical part and initalization of the environment would start up, the screen stays dark (showing "Beta Build 171 - Press F1 for Feedback" in the top left corner). You can open up the console and use disconnect to quit from the server, since its no real crash. I experience this right at the moment with my dedicated box ...
Another thing i noticed, is, that net_stats is showing traffic, so the client seems indeed to be connected to the server (but looking at the server rates, something is very wrong): <!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Ping: 440 ms Average Sent: 19 Kb/s Average Recv: 0.05 Kb/s Last Sent: 67 Bytes Last Recv: 37 Bytes Message Sent: 0 per second Messages Recv: 0 per second Updates Recv: (switches between 0.99 and 1.99) per second Server Tick Rate: 1.57 per second Client Tick Rate: 245 per second<!--c2--></div><!--ec2-->
This problem doesn't occur if you freshly start the server or restart the server. And from my experience today, this will occasionally happen after a longer period of time (1 hour+). So it was possible to play some rounds without problems, however this happened once in the middle of a game with 9 other people. There was no real timeout and the process on the server keeps running, but net_stats showed very similar results with the Tick Rate decreasing permanently to 1.57 per second and the clients not receiving any updates.
I suppose this is definitely a server issue.
edit: or we are currently experiencing two issues, one on the server and one on the client side (client crash). edit2: and i forgot to mention, that the problem also appears when the server stays idle.
<!--quoteo(post=1840774:date=Apr 13 2011, 06:29 PM:name=SN.Wolf)--><div class='quotetop'>QUOTE (SN.Wolf @ Apr 13 2011, 06:29 PM) <a href="index.php?act=findpost&pid=1840774"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Yeah, I can load fine into my own dedi server but as a i watch the console i see people connecting and "quit" entries but, while in game i see no physical view model in my client console or scoreboard entry for those i see join in the server console.<!--QuoteEnd--></div><!--QuoteEEnd--> Sounds like it's just getting a normal connect/disconnect from the server side
<!--quoteo(post=1841034:date=Apr 15 2011, 05:53 AM:name=MurphyIdiot)--><div class='quotetop'>QUOTE (MurphyIdiot @ Apr 15 2011, 05:53 AM) <a href="index.php?act=findpost&pid=1841034"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Is there anything in the server log when this happens to a client connecting?<!--QuoteEnd--></div><!--QuoteEEnd-->
My server is locked up for clients again, while the server-process keeps running (i haven't experienced a crash of the server-process itself with this build yet). So its showing the black screen as a result for connecting clients ...
Looking at the server-console, it seems, that the server is looping through the following errors over and over again: <a href="http://img232.imageshack.us/i/serverconsole.jpg/" target="_blank"><img src="http://img232.imageshack.us/img232/5788/serverconsole.th.jpg" border="0" class="linked-image" /></a>
The server.exe itself uses just 4% cpu, the conhost.exe uses 10% - showing the iterating "spam". Memory usage looks ok too, so its not really an issue of lacking resources.
One thing i remember is, as this happened in the middle of a 10-player-game, that i entered the command chair exactly at the moment the performance went down. The marines had no player sitting in a command chair and my command-view had just initialized. But I can't say if this would cause exactly the problem mentioned above, because i had no server console at that moment (due to the process running as service).
<!--quoteo(post=1841092:date=Apr 15 2011, 04:34 PM:name=MurphyIdiot)--><div class='quotetop'>QUOTE (MurphyIdiot @ Apr 15 2011, 04:34 PM) <a href="index.php?act=findpost&pid=1841092"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->I believe I fixed this problem yesterday but we still are not sure how to recreate it.<!--QuoteEnd--></div><!--QuoteEEnd--> I understand the whole process of releasing a new build to the public is time-consuming, which is why the team switched to bi-weekly sprints, but considering all of the previously working features that the latest patch has broken, might it be reasonable to release a quick-fix once the most glaring issues (namely these connection problems, and the power grid) are resolved? If nothing else to test the fix, since you're having trouble reproducing the bug in-house.
Comments
I consistently get this problem when attempting to connect to specific servers. Some servers work, and never give me this issue. Others will either give me the hanging black screen, or altogether crash the client. I have been unable to connect to these servers successfully even once. More info on this <a href="http://www.unknownworlds.com/ns2/forums/index.php?showtopic=113171&view=findpost&p=1840886" target="_blank">HERE</a>
Its no real crash of the game itself. The client is connecting normally to the server (the loading process looks normal in the console: authentication, loading map, loading sounds, loading map resources, pre-processing world). But at the point, where the graphical part and initalization of the environment would start up, the screen stays dark (showing "Beta Build 171 - Press F1 for Feedback" in the top left corner). You can open up the console and use disconnect to quit from the server, since its no real crash. I experience this right at the moment with my dedicated box ...
Another thing i noticed, is, that net_stats is showing traffic, so the client seems indeed to be connected to the server (but looking at the server rates, something is very wrong):
<!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Ping: 440 ms
Average Sent: 19 Kb/s
Average Recv: 0.05 Kb/s
Last Sent: 67 Bytes
Last Recv: 37 Bytes
Message Sent: 0 per second
Messages Recv: 0 per second
Updates Recv: (switches between 0.99 and 1.99) per second
Server Tick Rate: 1.57 per second
Client Tick Rate: 245 per second<!--c2--></div><!--ec2-->
This problem doesn't occur if you freshly start the server or restart the server. And from my experience today, this will occasionally happen after a longer period of time (1 hour+). So it was possible to play some rounds without problems, however this happened once in the middle of a game with 9 other people. There was no real timeout and the process on the server keeps running, but net_stats showed very similar results with the Tick Rate decreasing permanently to 1.57 per second and the clients not receiving any updates.
I suppose this is definitely a server issue.
edit: or we are currently experiencing two issues, one on the server and one on the client side (client crash).
edit2: and i forgot to mention, that the problem also appears when the server stays idle.
Sounds like it's just getting a normal connect/disconnect from the server side
My server is locked up for clients again, while the server-process keeps running (i haven't experienced a crash of the server-process itself with this build yet). So its showing the black screen as a result for connecting clients ...
Looking at the server-console, it seems, that the server is looping through the following errors over and over again:
<a href="http://img232.imageshack.us/i/serverconsole.jpg/" target="_blank"><img src="http://img232.imageshack.us/img232/5788/serverconsole.th.jpg" border="0" class="linked-image" /></a>
The server.exe itself uses just 4% cpu, the conhost.exe uses 10% - showing the iterating "spam". Memory usage looks ok too, so its not really an issue of lacking resources.
One thing i remember is, as this happened in the middle of a 10-player-game, that i entered the command chair exactly at the moment the performance went down. The marines had no player sitting in a command chair and my command-view had just initialized. But I can't say if this would cause exactly the problem mentioned above, because i had no server console at that moment (due to the process running as service).
I understand the whole process of releasing a new build to the public is time-consuming, which is why the team switched to bi-weekly sprints, but considering all of the previously working features that the latest patch has broken, might it be reasonable to release a quick-fix once the most glaring issues (namely these connection problems, and the power grid) are resolved? If nothing else to test the fix, since you're having trouble reproducing the bug in-house.
A server-subforum would be great though. :)