Anyway To Get A Refund?

Dexy22Dexy22 Join Date: 2012-08-31 Member: 157037Members
edited August 2012 in NS2 General Discussion
I realise refunds are iffy with digital downloads, but this game really is not for me, far too many issues. I've still only had the game for about a week.

Constant crashes, barely decent performance even after the 217 patch and I frankly don't find the gameplay too engaging.

Running on ATI Phenom II X4 955, ATI 6850 and 8 Gig of RAM by the way and I haven't had such issues with other games, so I don't believe the problem is on my end.

Is there anyway for me to get a refund on this game or am I boned?
Off Topic Disagree Agree Awesome

Comments

  • ImbalanxdImbalanxd Join Date: 2011-06-15 Member: 104581Members
    edited August 2012
    I heard tell that refunds may be reinstated after release (they are currently not refunding due to crunch time). I think crashes and unplayable performance issues are valid reasons for a refund, but the gameplay not being too engaging (for you) probably isn't.
    Off Topic Disagree Agree Awesome
  • FunkyFungusFunkyFungus Join Date: 2003-09-09 Member: 20691Members
    contact the devs via e-mail ;)

    mods close please before the flame-war begins ...
    Off Topic Disagree Agree Awesome
  • CobraCommanderCobraCommander Join Date: 2012-07-30 Member: 154472Members
    edited August 2012
    Try reinstalling the game. I have weaker specs than you and my game was going downhill in performance until I reinstalled... then like magic, performance was the best in the world ;)

    Try it, I'm serious.

    <!--quoteo(post=1969258:date=Aug 31 2012, 05:08 AM:name=FunkyFungus)--><div class='quotetop'>QUOTE (FunkyFungus @ Aug 31 2012, 05:08 AM) <a href="index.php?act=findpost&pid=1969258"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->mods close please before the flame-war begins ...<!--QuoteEnd--></div><!--QuoteEEnd-->
    Begun, this Flame War has.
    Off Topic Disagree Agree Awesome
  • AngeluszAngelusz Harmonic entropist Join Date: 2003-07-10 Member: 18072Members, Forum Moderators, Constellation, NS2 Playtester
    There are currently no refunds.

    If you feel performance is not good enough, try again after the game has been released - it'll improve. As for it not being engaging enough, I'm afraid that would not be considered a valid reason.

    It's possible that refunds will be possible again at a later time, but I can't answer this question for you. If you have any more questions; send an e-mail to store@unknownworlds.com or send me a PM.
    Off Topic Disagree Agree Awesome
This discussion has been closed.