Steam gift not downloading

Codeine

<div class="IPBDescription">the extra copy testers got, its not downloading for my friend</div>the extra copy beta testers got, its not downloading for my friend any tips or ideas? he said hes tried everything.

Codeine

bump he reformatted his computer and and reinstalled steam, nothing. It wont download.

Whosat

What happens when he tries to download it? Try changing the Download region in Steam->Settings->Downloads+Cloud