Red connector

CaptnRussiaCaptnRussia Join Date: 2012-10-30 Member: 164462Members
edited October 2012 in Technical Support
<div class="IPBDescription">what does it mean?</div>Ok been playing with manageable lag but when this little ethernet connector red symbol shows up I just plummet in performance. So anyone know what to do because my internet is connected and nothing else is running so all my cpu is devoted to NS2. So whats up...?

Comments

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Please use the console (~ key) and type "net_stats" without the quotes and then take a picture (f12) when you see the red plug icon occur, then link us that picture here in this forum.

    What this *might* be is the east coast being covered in water, currently.. i noticed yesterday connecting to west coast servers was fine, but over seas (which were previously fine for the past 2 years) would have the red plug icon occur despite low latency of 200 etc.
  • TheCarbsterTheCarbster Join Date: 2012-10-31 Member: 165097Members
    edited October 2012
    I also get this issue about 10 seconds after I join any server


    <a href="http://www.freeimagehosting.net/fflwt" target="_blank"><img src="http://www.freeimagehosting.net/t/fflwt.jpg" border="0" class="linked-image" /></a>

    Click picture for net_stats info cheers
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Carbster that picture is WAYY too small to see! lol..

    post the full resolution picture you have on something like Imgur.com and then paste the "message board" or "direct" link here.
  • TheCarbsterTheCarbster Join Date: 2012-10-31 Member: 165097Members
    Just edited it sorry lol :)
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited October 2012
    Sent to the devs. Thanks.

    Again though, this might be because a good portion of the east coast is under water/stormed in and datacenters are down.
    Sit tight for more info

    edit: does it resume after this? meaning can you or anyone else connected to the server play? It looks as if the server went down / crashed.
  • oskurooskuro Join Date: 2003-02-07 Member: 13232Members
    thats my problem. will take the picture and send it to you. im from spain. and it appears every time i play
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    <b>I need to know if the same exact server is still available though and if players are able to play on it.</b>

    I.e. is this just a timeout from a server crashing or are you the only one who is crashing and the server and players remain?
  • oskurooskuro Join Date: 2003-02-07 Member: 13232Members
    edited October 2012
    I made screenshot but where is it saved? cant find it

    found it, wait

    <a href="http://img571.imageshack.us/img571/7248/2012103100001.jpg" target="_blank">Cable Error</a>

    My pc specs:

    <!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->Intel I7 2600K @3,40 Ghz + Asus P8P67 Pro B3 + Thermaltake Frio + Corsair Force SSD 120 Gb + WD Caviar Black 2TB + MSI GeForce GTX580 OC + G.Skill Ripjaws X DDR3 1600 PC3-12800 8GB + Antec Nine Hundred Two V3 + LG GH22NS50 + Corsair TX850 850W + Samsung BX2450L 23.6" + Logitech G110 + Logitech G9x Laser + SAI<!--QuoteEnd--></div><!--QuoteEEnd-->

    i can play without problems, but that red icon all time there

    now for example, didnt appear the red icon.... well, hope it helps you guys that info :)
  • TheCarbsterTheCarbster Join Date: 2012-10-31 Member: 165097Members
    No servers are still there, its with any server i join :/ about 10 seconds in red disconnect :/
  • BadIronTreeBadIronTree Join Date: 2005-01-09 Member: 34252Members
    Mine got fixed with new patch
  • neilm86neilm86 Join Date: 2009-04-16 Member: 67198Members
    Guys,

    If your having connection problems please try this fix:

    <a href="http://www.youtube.com/watch?v=a8YiopTocPk" target="_blank">http://www.youtube.com/watch?v=a8YiopTocPk</a>

    Also, if you are a sky customer - you may have an issue with your modem.router firmware version which stops you from connecting.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    <!--quoteo(post=2003918:date=Oct 31 2012, 08:31 PM:name=TheCarbster)--><div class='quotetop'>QUOTE (TheCarbster @ Oct 31 2012, 08:31 PM) <a href="index.php?act=findpost&pid=2003918"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->No servers are still there, its with any server i join :/ about 10 seconds in red disconnect :/<!--QuoteEnd--></div><!--QuoteEEnd-->
    This doesn't answer the question i asked tho :-/
    I need someone who is getting this to verify that the server still remains online and with the same people playing. Have a buddy that has it working? test with them or use <a href="http://hypernovadesign.co.uk/nanogrid/" target="_blank">nano grid</a> to check if the server is still up with players.

    Basically need someone to confirm that when this happens it is not that individual server crashing, that it is infact client side.
    Thanks
  • neilm86neilm86 Join Date: 2009-04-16 Member: 67198Members
    Ironhorse, have you tried my possible solution? It has helped a lot of people.

    <a href="http://www.youtube.com/watch?v=a8YiopTocPk" target="_blank">http://www.youtube.com/watch?v=a8YiopTocPk</a>
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    I've seen you post that neil but i have not seen one person yet report on it's success.
    Also, i personally dont have this happen to me other than one server that was over seas.
  • neilm86neilm86 Join Date: 2009-04-16 Member: 67198Members
    Ive been sharing it on steam forums and it must have been sccessful for at elast 20 people so far, doesnt work all the time but its worth giving a shot.
  • BoyBoy Join Date: 2012-11-01 Member: 165518Members
    <!--quoteo(post=2004115:date=Oct 31 2012, 11:13 PM:name=neilm86)--><div class='quotetop'>QUOTE (neilm86 @ Oct 31 2012, 11:13 PM) <a href="index.php?act=findpost&pid=2004115"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Guys,

    If your having connection problems please try this fix:

    <a href="http://www.youtube.com/watch?v=a8YiopTocPk" target="_blank">http://www.youtube.com/watch?v=a8YiopTocPk</a>

    Also, if you are a sky customer - you may have an issue with your modem.router firmware version which stops you from connecting.<!--QuoteEnd--></div><!--QuoteEEnd-->

    It's a good video, but a bunch of us are unable to use it - my BTHomehub is a "mark A" and it won't let me use port 23 for Telnet. I've tried going through a guide to allow my hub to allow telnet, but I get the same error: can't connect to port 23. The effort you put into making it's appreciated though.
  • TheCarbsterTheCarbster Join Date: 2012-10-31 Member: 165097Members
    Again as this issue seems to effect ALOT of people and other games work fine it might not always be the ISP/modem
  • xStahlxStahl Join Date: 2012-10-31 Member: 165212Members
    I always get disconnected after 10 sec of play time and I noticed with pre-caching load is that it never ends on the 900~ number when I pop into the ready room, if that's of any use.
  • TheCarbsterTheCarbster Join Date: 2012-10-31 Member: 165097Members
  • GZ WaylanderGZ Waylander Join Date: 2012-11-02 Member: 165925Members
    i have posted my own topic but had no response as of yet


    i get disconnected after 10 seconds or so after joining ANY server. And yes the server remains up afterwards with players on it, i have checked this on the external server browser.


    I cannot use the fix that was posted becuase i cannot connect to the hub via telnet either.

    I have reinstalled, patched, verified number of times and this is still a problem.
    However before the game was released i had NO issues whatsoever could play on any server...
  • neilm86neilm86 Join Date: 2009-04-16 Member: 67198Members
    are you a sky customer?
  • MagglesMaggles Join Date: 2012-11-02 Member: 165988Members
    Im having a huge ping issue that is EXCLUSIVE to NS2. Tested on both my Sky Broadband 5mb line and my 100mb Virgin media fiber. made a thread about it but there seems to be 0 information regarding this.
  • neilm86neilm86 Join Date: 2009-04-16 Member: 67198Members
    edited November 2012
    For sky customers:

    <a href="http://bskyb.lithium.com/t5/Sky-Broadband-Gaming/The-Cause-of-the-High-Pings-TS3-etc-issues/td-p/529736" target="_blank">http://bskyb.lithium.com/t5/Sky-Broadband-...ues/td-p/529736</a>
  • GZ WaylanderGZ Waylander Join Date: 2012-11-02 Member: 165925Members
    im a bt customer, got a homehub 2 or 3 cant remember which, think its 3
  • GZ WaylanderGZ Waylander Join Date: 2012-11-02 Member: 165925Members
    ok i found a temporary fix for me

    if you go to steam - view - settings and downloads + cloud set your connection to the correct value and drop your game server browser : max pings/ minute to say 1500

    this fixed my disconnection issue but unfortunately my server list in game has disappeared, so im now using the external browser one...
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