No main menu after startup

two tins one bean

Hi guys,

When I run the game, the background appears and I can see the mouse cursor and hear the music/sounds, but that's it; I can't see any menu buttons. If I move the mouse cursor up and down the left side of the screen (where I expect menu buttons to be) then I can hear sounds which I assume are mouse-over sounds of the menu buttons, but I can't see them. If I click some of them then it is apparent that other menus appear on the screen as there are more mouse-over sounds in different places, but nothing else appears, it's still just the background. If I press the console button then the console appears, and goes if I press it again.

I've tried updating my drivers, disabling my dual screen setup, deleting the whole game and re-downloading it. I've also tried installing the DirectX that's in the redist folder (as per the known issues thread in this forum) and deleting the folder that is mentioned. I've tried googling this, and there doesn't seem to be any mention of it. I have an Nvidia GeForce GTX 460 on Windows 7 64-bit. Let me know if there's anything else you need.

Cheers

EDIT: my DxDiag <a href="http://pastebin.com/sdVVZjAL" target="_blank">here</a>.

IronHorse

Go to %appdata%/natural selection2/ and post your log.txt please

Jekt

Friend had the exact same issue:
<a href="http://www.unknownworlds.com/forums/index.php?showtopic=122595&hl=" target="_blank">http://www.unknownworlds.com/forums/index....=122595&hl=</a>

<!--quoteo--><div class='quotetop'>QUOTE </div><div class='quotemain'><!--quotec-->I got it working. Since in the console it said something about shaders .. I deleted this folder:

C:\Program Files (x86)\Steam\steamapps\common\natural selection 2\ns2\shaders

Then I had Steam validate and redownload the missing files and that worked!!<!--QuoteEnd--></div><!--QuoteEEnd-->

Your shaders are corrupt, re installing or re validating integrity with Steam without deleting the above folder first won't work.

two tins one bean

<!--quoteo(post=2009284:date=Nov 4 2012, 06:56 AM:name=ironhorse)--><div class='quotetop'>QUOTE (ironhorse @ Nov 4 2012, 06:56 AM) <a href="index.php?act=findpost&pid=2009284"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Go to %appdata%/natural selection2/ and post your log.txt please<!--QuoteEnd--></div><!--QuoteEEnd-->


<!--quoteo(post=2009296:date=Nov 4 2012, 07:19 AM:name=Jekt)--><div class='quotetop'>QUOTE (Jekt @ Nov 4 2012, 07:19 AM) <a href="index.php?act=findpost&pid=2009296"><{POST_SNAPBACK}></a></div><div class='quotemain'><!--quotec-->Friend had the exact same issue:
<a href="http://www.unknownworlds.com/forums/index.php?showtopic=122595&hl=" target="_blank">http://www.unknownworlds.com/forums/index....=122595&hl=</a>



Your shaders are corrupt, re installing or re validating integrity with Steam without deleting the above folder first won't work.<!--QuoteEnd--></div><!--QuoteEEnd-->

Thanks for your replies. The log.txt file contains this:

<!--c1--><div class='codetop'>CODE</div><div class='codemain'><!--ec1-->Date: 11/04/12
Time: 01:19:50
--------------------------------------------------------------
Build 228
Steam initialized
Render Device: NVIDIA GeForce GTX 460 (9.18.13.697)
Sound Device: Speakers (Realtek High Definition Audio) stereo
Record Device: Microphone (Realtek High Definition Audio)
Error: Couldn't load 'shaders/GUISystem.shader_template' (Error document empty.)
Loading config://ConsoleBindings.json
Loading config://FavoriteServers.json
Main Menu Initialized at Version: 228
Error: shaders/GUIBasic.surface_shader: No shader template loaded for surface shader manager [repeated thousands of times]
Error: Attempted to load remote options from a file that does not exist.<!--c2--></div><!--ec2-->

Jekt, I've done what you said and it has worked, thanks!

I don't understand why it has worked though, as I did at one point delete everything and re-download it, so I don't understand why deleting a part of the game and re-download it would work. But thanks!