Black screen upon exiting ns2, computer locks up

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Comments

  • dethovudethovu Join Date: 2009-06-23 Member: 67906Members
    agentaibb wrote: »
    Onboard Sound
    Yep my Catalyst Drivers are up to date
    and yes Win7 64bit

    Hmm, well our systems are somewhat similar. I've got a Intel CPU and a Recon3D soundcard.

    I guess unless this problem is only occurring with AMD video cards + latest drivers + Win7 x64, then there's not much to go on.

    Also, Alt-F4 is a safe method of shutting the program down; it won't do any damage. So far it's been working great for me circumventing this bug.
  • 2d0x2d0x Join Date: 2013-03-16 Member: 184030Members, Reinforced - Supporter
    edited March 2013
    nop, not only AMD videocards anymore :(
    geforce 560ti448 driver 306.97
    i5-750
    win7 64bit
    ps2 keyboard, usb mouse
    game is on ssd
    i click on "Exit" in game menu, game is closing, im looking at the "dead" desktop, my whole system is locked, and only reboot can help me.
    there is some information from log.txt

    Date: 03/30/13
    Time: 13:24:25
    Build 243
    Steam initialized
    Render Device: NVIDIA GeForce GTX 560 Ti (9.18.13.697)
    Sound Device: 8=0<8:8 (#AB@>9AB2> A ?>445@6:>9 High Definition Audio) stereo
    Record Device: 8:@&gt;D>= (#AB@>9AB2> A ?>445@6:>9 High Definition Audio)
    Mounting mod from C:/Users/Para/AppData/Roaming/Natural Selection 2/Workshop/m65d8242_1352387529/
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 243
    Steam Id: 20134650
    Error: Attempted to load remote options from a file that does not exist.
    ****Ignore the strange characters at sound\record device - most likely due to the fact that I have a russian version of Microsoft Windows, and game is trying to get name of device from Windows, but game do not have russian language support therefore we see those signs****

    I had this problem 2 times for last 3 days, it is not too frustrating but, in conjunction with the another problem (c++ error on map change) - it's starting to annoy. All these problems have appeared only after the last patch, and it seems that the developers went to the pax and ggc and abandoned us :(
    thanks for alt-f4 advice
    ps sorry for bad english

  • Fudo_StyleFudo_Style Join Date: 2002-12-31 Member: 11659Members
    Alright I'll bite.

    I've been experiencing this bug for maybe 6 months, so its nothing new. I've gone through multiple video drivers within this timeframe and I'm running 13.1 beta now. I experience typical symptoms - around a 40% chance of complete system lockup upon NS2 exit.

    My System:

    CPU Motherboard: Intel i5-3570K @ 4.7
    Motherboard: ASUS Maximus V Gene
    Graphics card: SAPPHIRE 21197-00-40G Radeon HD 7970 3GB
    RAM: G.SKILL Ares Series 16GB (2 x 8GB)
    HD: Kingston HyperX 3K SH103S3

    Its brand new system and quite fresh. There's nothing really notable about the setup other than the aggressive CPU overclock on air. Temps and stability are fine though.

    Since its so easy to reproduce I'd be willing to try things....
  • rwsrws Milwaukee, WI Join Date: 2013-01-05 Member: 177696Members
    edited April 2013
    Does this happen while in any specific window mode, or does it not matter?
    Are you running any sort of internet security program?
  • 2d0x2d0x Join Date: 2013-03-16 Member: 184030Members, Reinforced - Supporter
    2d0x wrote: »
    nop, not only AMD videocards anymore :(
    geforce 560ti448 driver 306.97
    i5-750
    win7 64bit
    ps2 keyboard, usb mouse
    game is on ssd
    i click on "Exit" in game menu, game is closing, im looking at the "dead" desktop, my whole system is locked, and only reboot can help me.
    there is some information from log.txt

    Date: 03/30/13
    Time: 13:24:25
    Build 243
    Steam initialized
    Render Device: NVIDIA GeForce GTX 560 Ti (9.18.13.697)
    Sound Device: 8=0<8:8 (#AB@>9AB2> A ?>445@6:>9 High Definition Audio) stereo
    Record Device: 8:@&gt;D>= (#AB@>9AB2> A ?>445@6:>9 High Definition Audio)
    Mounting mod from C:/Users/Para/AppData/Roaming/Natural Selection 2/Workshop/m65d8242_1352387529/
    Loading config://ConsoleBindings.json
    Loading config://FavoriteServers.json
    Main Menu Initialized at Version: 243
    Steam Id: 20134650
    Error: Attempted to load remote options from a file that does not exist.
    ****Ignore the strange characters at sound\record device - most likely due to the fact that I have a russian version of Microsoft Windows, and game is trying to get name of device from Windows, but game do not have russian language support therefore we see those signs****

    I had this problem 2 times for last 3 days, it is not too frustrating but, in conjunction with the another problem (c++ error on map change) - it's starting to annoy. All these problems have appeared only after the last patch, and it seems that the developers went to the pax and ggc and abandoned us :(
    thanks for alt-f4 advice
    ps sorry for bad english
    problem is still exists, 5 mins ago i was forced to reboot my comp after pushing "exit" button :(

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    @2d0x could you answer @rws 's questions please?
  • Fudo_StyleFudo_Style Join Date: 2002-12-31 Member: 11659Members
    Sorry guys I dropped the ball here. Hopefully this weekend I have time to try windowed mode.
  • 2d0x2d0x Join Date: 2013-03-16 Member: 184030Members, Reinforced - Supporter
    IronHorse wrote: »
    @2d0x could you answer @rws 's questions please?
    in a few days I'll try to play on windowed mode, but im afraid my fps will be much lower than in fullscreen
    on 30 march i used Microsoft Security Essentials + Windows Firewall as internet security program, but for last 2 weeks i changed my protection and now im using Bitdefender Total Security 2013
  • DC_DarklingDC_Darkling Join Date: 2003-07-10 Member: 18068Members, Constellation, Squad Five Blue, Squad Five Silver
    If you have a ps/2 keyboard, connect it and see if it reacts to keystrokes when the game hangs.
    It should react to stuff like winkey+L.

    If push comes to shove ill explain to you how you can manually bluescreen your computer if it freezes. It will produce a crash dump, in theory, and hopefully max can work with it.
    people with 32b systems would be ideal for this as the others will create 64b dumps. :)
  • Fudo_StyleFudo_Style Join Date: 2002-12-31 Member: 11659Members
    Okay guys, in my case this was a false alarm.

    What happens is my computer locks up entirely for a good 15-20 seconds, at a black screen.  No mouse input or anything.  Previously I would get impatient and just assume it locked up for good and restart.

    Such a long wait is still pretty annoying though, obviously.
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