Natural Selection 2 Force Quits To Desktop

TheJediSlayerTheJediSlayer Join Date: 2013-09-22 Member: 188397Members, Reinforced - Diamond, Reinforced - Shadow
edited September 2013 in Technical Support
Hello,

Until the recent updates, I was able to play Natural Selection 2 "okay." The game would sometimes exit to the desktop upon a new map loading, so this was no big deal, as I knew the new update (256) was coming. 256 comes out and I can play just fine, exit, let the game download 257, and the next day (today) I can't play Natural Selection 2 without the game force closing to the desktop constantly. I was curious what was causing the issue, so I ran Performance Monitor and Event Viewer.

This is the error from Event Viewer:

"Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: NS2.exe (6636) consumed 1612271616 bytes, svchost.exe (1056) consumed 423682048 bytes, and svchost.exe (1032) consumed 321466368 bytes."

This is a picture of Performance Monitor before and after the game crashes: http://imgur.com/QnvLuXM

After the crash happens, sometimes Steam will also exit and I'll have to log back in.

Any suggestions?

Specs:

MoBo: Asus Z77 Sabertooth
Processor: Intel Core i7 3770
RAM: Eight gigabytes DDR3
PSU: 1200 Watts
SSD: 512 GB
GFX: Crossfire 7970 HD

Comments

  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    can you please run the techsupport.exe in the ns2 root folder and post the resulting zip file to the thread.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Ignoring NS2 using 1.6 GB for a sec,
    Both those svchost.exe combined equal 740 MB of memory consumed.. wonder what they are
  • TheJediSlayerTheJediSlayer Join Date: 2013-09-22 Member: 188397Members, Reinforced - Diamond, Reinforced - Shadow
    Confused,

    As per your request, here is the tech support zip from running the program techsupport.exe.

    Thank you.
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