Game on server does not match local content
jodahush
German< Join Date: 2014-11-05 Member: 199450Members
German< Join Date: 2014-11-05 Member: 199450Members
Hi, I purchased 4 versions of this game for my Sons burthday, to play NS2 with my Son and some family members.
This was done at 14.9 and until now my son can not start the game due to the error above.
We wrote to the steam service twice - no response until today!!!!!
He reinstalled, cleared cache which causes that all steam games were lost, reload but now way the game does not start.
My son is using win7 like we all and he has an Athlon 3 core.
WHAT CAN WE DO?
Regards
hermann hehn
This was done at 14.9 and until now my son can not start the game due to the error above.
We wrote to the steam service twice - no response until today!!!!!
He reinstalled, cleared cache which causes that all steam games were lost, reload but now way the game does not start.
My son is using win7 like we all and he has an Athlon 3 core.
WHAT CAN WE DO?
Regards
hermann hehn
Comments
Hi,
please read this post and make sure you followed all steps of it.
After that please add the tech_support.zip created at your son's PC to this thread.
And how exactly do you try to play with each other ( global server or server in LAN) ?
Post
in the next days
Most improbably this could be a build version mismatch between server and client.
Current build is 270 (released Oct. 31st), build of purchase date is 269 (released Sept. 4th).
Check the client build version in the top left corner (very tiny) after starting and the server build version in %APPDATA%\Natural Selection 2\log-server.txt on the machine running the server.
Here it is.
Best regards
jodahush
Some details for you:
Since a few builds (more since the usage of murmur for hashing and including new skins for marines) there is a bug that somehow sometimes the game is unable to generate the hashes for some large game files (mostly male.model or/and female.model)
Meaning your client will always fail the consistency check.
Workaround from server-side:
Remove given large files from the consistencycheck-config. Next to the fact that this will decrease loading times it also solves this issue.
You can find the ConsistencyConfig.json in your %Appdata%/Natural Selection 2/ folder. A good example of a lighten up consistency check is the one i use at my server: https://gist.github.com/GhoulofGSG9/c3163c6c1e64342c0255
Actually for a lan-party i would empty out the complete check-fields as you can check locally if someone is cheating.
Beside that you will have to enable the custom check in the ServerConfig.json by setting "use_own_consistency_config" to true!
Workaround client-side is only to upgrade your OS to 64 bit (would recommend this anyways as you have >3.5 Gb Ram)
Furthermore some other cdt devs might contact you in the future due to the fact that we want to look further into this issue since some time but could never reproduce it ourself outside xp 32bit ( but xp has a few other issues beside that and is not really supported by us anymore )
Good news your log gave us some hints how it could be fixed (win api error 8 = win app did run out of cache)
Yesterday I changed the consistency.json and proceed an successful start of the game, but second start did fail again. Maybe an coincidence.
In this moment I realized that I forgot to change the serverconfig.json ... to true :-(
I will do a next start in the next minutes (PC is checking the the steam files in this moment).
:-((
Can i see your new log ?
I found they are back to original????
again i edited the consist... as before...
Dont undertsand this