fatal error couldn't initialize the render device

croneman12croneman12 Join Date: 2014-12-28 Member: 200430Members
I got this problem just today i was able to play the game just fine the day before was it maybe the update?
Also i got a radeon card all the other forums that i searched where ninvidia cards could someone help?

Comments

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Please upload your techsupport.zip file, you'll find the executable in your ns2 folder. Make sure NS2 is closed when you run it.
    This will give us data about your PC and any errors / logs
  • croneman12croneman12 Join Date: 2014-12-28 Member: 200430Members
    IronHorse wrote: »
    Please upload your techsupport.zip file, you'll find the executable in your ns2 folder. Make sure NS2 is closed when you run it.
    This will give us data about your PC and any errors / logs

    Where do i upload it to?

  • YojimboYojimbo England Join Date: 2009-03-19 Member: 66806Members, NS2 Playtester, NS2 Map Tester, Reinforced - Supporter, Reinforced - Silver, Reinforced - Shadow
    Upload it here, use the URL tag, either use mediafire or sendspace, whatever is your medium.
  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    When you post here there's an "attach a file" button just below the window you're typing in. Be sure you upload your tech support zip file, not the executable which generates it. :)
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