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hovanastyhovanasty france Join Date: 2014-12-29 Member: 200467Members
in Technical Support
Hello,

I wonder if anyone ever had this problem.

Let me explain, it was a moment that I had not played NS2, suddenly when I started the game, I was asked to launch an "optimization" what has been done.
Now I find myself with the blind NS2 and left tabs stacked menu, and when I click on the tabs stacked is the "left" tab that works and I will close games ...

Is someone had this pb?

I checked the cache games with steam, uninstalled and re downloaded the games installed and re always the same ...

tchuss
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Comments

  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    edited December 2014
    "Now I find myself with the blind NS2 and left tabs stacked menu, and when I click on the tabs stacked is the "left" tab that works and I will close games ..."

    I have no idea what you are trying to say here.
    Could you please run techsupport.exe (without ns2 running!) that's located in your ns2 folder, then upload the zip file it generates here in this forum for us to analyze.
    It will have logs, errors, and system specifications for us to look over.
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  • hovanastyhovanasty france Join Date: 2014-12-29 Member: 200467Members
    ok, thanks!

    I also had this message recently (see attachment)

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  • hovanastyhovanasty france Join Date: 2014-12-29 Member: 200467Members
    ok this is a screen shot of the problem (see attachement pls)
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  • SamusDroidSamusDroid Colorado Join Date: 2013-05-13 Member: 185219Members, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Gold, Subnautica Playtester, NS2 Community Developer, Pistachionauts
    Run the game, then open the console with ` and see what the error says
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Looks like you have a mod running:
    Mounting mod from C:/Users/Maxime/AppData/Roaming/Natural Selection 2/Workshop/m65551b0_1378907130/

    Before doing anything else, it's best to rule that out since mods account for 80% of all technical support issues.

    Follow these steps In order :

    Unsubscribe from all mods through steam workshop
    Deactivate all mods from the in game mod menu
    Delete your hidden workshop folder found in appdata /Roaming /Natural Selection 2 /
    Delete your steam /user data /your id/4920/options.xml
    Disable steam cloud temporarily for ns2 (right click, properties)

    Test if you still have issues.
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  • hovanastyhovanasty france Join Date: 2014-12-29 Member: 200467Members
    hhhoooooooooo thank you !!!

    - I have unsubscribed workshop
    - I did not "workshop" folder in my folder ns2 steam
    - I have deleted the file "option" folder 4920
    - And finally, I Disable steam cloud.....
    and it works!

    Thank you is nice!

    Tchuss and good games at all!
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Glad it worked for ya.
    See ya in game :)
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