How to report Save Game bugs

LumpN

Hey guys!

Subnautica is currently in Early Access and as such you may from time to time encounter bugs and in the worst case, crashes. If you have issues with stability of Subnautica, please see How to report Crashes.

If your issue is not crashing but has something to with with save/load then please continue reading. Examples of save/load bugs are:

• Items missing from your inventory or storage containers
• Items becoming other items
• Submarines or bases missing
• Status changes (energy, health, etc.)
• Other stuff not coming up exactly like you left it

If you experience a bug like the above please make sure to send a report just like the crash report but in addition to that please send your save game directory. Do the following:

Follow the guide on Steam to locate the Subnautica folder. Then navigate to SNAppData:



Go into the SavedGames subdirectory. Copy the "test" directory to something like "test2". Delete the "CompiledOctreesCache" folder inside. Afterwards zip the "test2" folder and send it to me or create a new thread in this forum and attach the file.

Thanks for helping us out!

fakin2

I don't have a test folder, but am experiencing the game not saving, in the top right it doesn't say game saved like it usually does. The only folders I have are slot0000, slot0001, slot0002, and a zip that says options.bin. I can't find it anywhere. Please help.

fakin2

Is slot0001 the 'test' folder? Because it has CompiledOctreesCache in it.

muck3d

All my progress is lost after 12 hours of playing... I hope you can fix the issue!! Save Game is attached:

https://drive.google.com/file/d/0B-K9jpSNACd2OFRLRU1KOUZXWkU/view?usp=sharing

black_rose

Over 30 hours of games time.... gone?! Please, noooooo!!!
The game crashed, had to re-start my computer... fine, but when I reloaded it was as if I had just started a new game!
I really, REALLY don't want to start a new game! Please fix?


My system info: http://pastebin.com/rfPkN2SV
Crash report: http://pastebin.com/4j35Ry8V