NS2 failed to allocate BYTES and will now terminate

FewlioFewlio Join Date: 2012-10-31 Member: 164824Members
in Technical Support
New installation of win7 64bit, playin for 5 minutes with everything on max and crash :(

http://www.filedropper.com/techsupport

Game runs great otherwise.
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Comments

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited May 2015
    Hi, welcome to the ns2 tech support.

    The attached file doesn't contain any details about possible crashs. Try to run the TechSupport.exe directly after ns2 has crashed or when ns2 freezed (before killing it with the process explorer or closing it).

    Thanks
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  • FewlioFewlio Join Date: 2012-10-31 Member: 164824Members
    It closed when it crashed, ran it with the error window still open.
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited May 2015
    Fewlio wrote: »
    It closed when it crashed, ran it with the error window still open.

    Your tech_support.zip doesn't contain any crash dump. So seems like you have to collect it manually:
    How to create a windows crash dump (once ns2.exe frooze or crashed):

    1. Open Windows Task Manager (CTRL+SHIFT+ESC).
    2. Find ns2.exe among the list of processes.
    3. Right-click ns2.exe and select "Create dump file". Task manager should indicate where the dump file was written to.

    Normally it gets written into your temp folder. You can easily access that by using win + r and entering %temp%.

    After you located the dump file zip it with tools like 7zip or WinRAR as much as possible and then upload it somewhere like gdrive, onedrive, mega or dropbox.

    Last but not least post the link in the forum.

    PS: In case the ns2 crash-reporter shows up ns2 did already create a mini-dump in your temp-folder you can also just upload (it's a lot smaller)

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