Can't move mouse or player in-game on Windows 10

TrokaderoTrokadero Belgium Join Date: 2016-02-02 Member: 212488Members
edited February 2016 in Technical Support
Hi everyone,

I just installed NS2 on my new rig with Windows 10 installed.
The main menu and everything there works fine but when I try to join a game or even launch the tutorial, the game works, I can see everyone in the lobby room but I can't move an inch !
It's like the mouse and keyboard aren't working like it doesn't detect my inputs, however the console works in game and I can use it to join a team with j1 ot j2 but even in game I see everything happening but still can't move. I already tried the uninstall and reinstall the game but it didn't change anything :/
Here's a link to the Techsupport report http://www.filedropper.com/techsupport

Thank's for helping me

Comments

  • WasabiOneWasabiOne Co-Lead NS2 CDT Join Date: 2011-06-15 Member: 104623Members, NS2 Developer, NS2 Playtester, Squad Five Gold, NS2 Map Tester, Reinforced - Supporter, Reinforced - Silver, Reinforced - Gold, Reinforced - Diamond, Reinforced - Shadow, WC 2013 - Shadow, Subnautica Playtester, Pistachionauts
    thank you for your post, we are looking into the issue now and should have a solution shortly!
  • CalegoCalego Join Date: 2013-01-24 Member: 181848Members, NS2 Map Tester
    Trokadero wrote: »
    Hi everyone,

    I just installed NS2 on my new rig with Windows 10 installed.
    The main menu and everything there works fine but when I try to join a game or even launch the tutorial, the game works, I can see everyone in the lobby room but I can't move an inch !
    It's like the mouse and keyboard aren't working like it doesn't detect my inputs, however the console works in game and I can use it to join a team with j1 ot j2 but even in game I see everything happening but still can't move. I already tried the uninstall and reinstall the game but it didn't change anything :/
    Here's a link to the Techsupport report http://www.filedropper.com/techsupport

    Thank's for helping me

    Just so you know:
    http://forums.unknownworlds.com/discussion/140460/hotfix-build-284-natural-selection-2

    Looks like you should be good to go now!
  • TrokaderoTrokadero Belgium Join Date: 2016-02-02 Member: 212488Members
    Thank you very much, it's amazing how quick you guys identified and resolved the issue ! But still one last question, how do I get the 284 build ? Is it actually released or do I have to update manually in some way ?
  • YojimboYojimbo England Join Date: 2009-03-19 Member: 66806Members, NS2 Playtester, NS2 Map Tester, Reinforced - Supporter, Reinforced - Silver, Reinforced - Shadow
    Trokadero wrote: »
    Thank you very much, it's amazing how quick you guys identified and resolved the issue ! But still one last question, how do I get the 284 build ? Is it actually released or do I have to update manually in some way ?

    Its done automatically my friend, may your leap be strong and your pistol be true. Happy fragging.
  • CalegoCalego Join Date: 2013-01-24 Member: 181848Members, NS2 Map Tester
    Trokadero wrote: »
    Thank you very much, it's amazing how quick you guys identified and resolved the issue ! But still one last question, how do I get the 284 build ? Is it actually released or do I have to update manually in some way ?

    To be certain, there's a wee number in the top left of your main menu when you start the game (I think). If not, open the console (`) and one of the first lines will have the Build of NS2 you're running.
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