feedback

xigbar2013xigbar2013 Rochdale Join Date: 2016-02-05 Member: 212619Members
in Subnautica General Discussion
I have been sending feedback about the game on all the bugs and glitches I have found in the game and have not had any replies or seen any fixes for the bugs I have reported could someone tell me if the F8 key really works cause I have seen a lot of changes in the game but the same bugs and glitches are still there.
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Comments

  • KlinnKlinn Lost in a cave Join Date: 2016-03-09 Member: 214022Members
    It works, you can find the feedback listed in the dev's Trelllo site, but looking at it makes you realize one thing -- they receive a TON of feedback that way. I don't know how they can sort it out, it's like a fire hose of data streaming towards them.

    Secondly, priorities. Bug X or Y may be important to you or me, but it could be way down on their list of things to fix first.
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  • ObraxisObraxis Subnautica Animator & Generalist, NS2 Person Join Date: 2004-07-24 Member: 30071Super Administrators, Forum Admins, NS1 Playtester, Forum Moderators, NS2 Developer, Constellation, NS2 Playtester, Squad Five Silver, WC 2013 - Supporter, Subnautica Developer, Pistachionauts
    edited April 2016
    xigbar2013 wrote: »
    I have been sending feedback about the game on all the bugs and glitches I have found in the game and have not had any replies or seen any fixes for the bugs I have reported could someone tell me if the F8 key really works cause I have seen a lot of changes in the game but the same bugs and glitches are still there.

    We receive 1 feedback from F8 every minute of every day, and the rate is only increasing. It's not possible for us to reply to most of them, sorry.

    We DO use them though to help inform us of issues, and it all really helps as we have tools to help us distill the information.

    Bear in mind that the experimental version is the one which gets the most updated, and a lot of little bugs wont be fixed until we're much further in development.
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  • starkaosstarkaos Join Date: 2016-03-31 Member: 215139Members
    I never expect more than an automated response from any Bug Report or Feedback. As Obraxis said, they can't respond to everyone. If they did, then they would spend more time responding to people than creating the game. I am pretty sure that 99% of the people playing Subnautica would rather have the devs working on making the game than responding to Feedback and Bug Reports. Now, if this was a MMO and I need Customer Support for whatever reason, then I do expect a response. Hopefully, in less than half an hour.
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