Crashes and Black Screens with Experimental and Stable

DogmaRaider

I really love the idea, artwork, and style of this game but I can't play it. Tried everything in the troubleshooting guide but no joy.

I hope something in the output logs will help!

DirectX Diagnostic Information: http://pastebin.com/cxyUR63d

Stable - 3840x2160 Desktop Res, DirectX 11 => Crash - Output Log: http://pastebin.com/AiEtNJrx
Stable - 1920x1080 Desktop Res, DirectX 11 => Black Screen with Music - Output Log: http://pastebin.com/2kM6kd4N

Experimental - 3840x2160 Desktop Res, DirectX 11 => Crash - Output Log: http://pastebin.com/Jgy4qWTX
Experimental - 1920x1080 Desktop Res, DirectX 11 => Crash - Output Log: http://pastebin.com/uWhPY0e6

====== with Force DirectX 9 Command Line Option ======

Stable - 3840x2160 Desktop Res, DirectX 9 => Crash - Output Log: http://pastebin.com/Cekzk77k
Stable - 1920x1080 Desktop Res, DirectX 9 => Black Screen with Music - Output Log: http://pastebin.com/3jL1YG2i

Experimental - 3840x2160 Desktop Res, DirectX 9 => Crash - Output Log: http://pastebin.com/Bp8WKEdJ
Experimental - 1920x1080 Desktop Res, DirectX 9 => Crash - Output Log: http://pastebin.com/xsmRjZ16

DogmaRaider

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DogmaRaider

After Infected Update, Subnautica still crashes on start up. I did perform a clean install.

DirectX Diagnostic Information: http://pastebin.com/HqmMaaUM

Stable - 3840x2160 Desktop Res, DirectX 11 => Crash - Output Log: http://pastebin.com/SARjX9pJ
Stable - 1920x1080 Desktop Res, DirectX 11 => Crash - Output Log: http://pastebin.com/KFT5XzzM

0x6A7232

Is this a new save, or an old one? If it's an old one, try clearing your cache, see the first line of my signature below ▼ (you can also upload your saved game folder as mentioned there, it might help a bit in figuring out why this is happening to begin with).

DogmaRaider

The crashing occurs with a complete clean install; there is no previously saved game.

Also I never see the main menu.

sonicrush

I have the same issue here. when I start the game I onely see a black screen and get the message : subnautica.exe stop working. I reinstall it severel times but nothing changes. Have you found a soulution ? (I am sry for my bad englisch)

DogmaRaider

No unfortunately I have not. Nvidia just release 378.78 today and I installed it and tried again but still no luck.

DirectX Diagnostics 3/10: http://pastebin.com/x7MzQRUB

Stable - 1920x1080 Desktop Res, DirectX 11, NVidia 378.78 => Crash - Output Log: http://pastebin.com/6JYXSSTt
Stable - 3840x2160 Desktop Res, DirectX 11, NVidia 378.78 => Black Screen, No Menu, Process Stopped - Output Log: http://pastebin.com/p4jnbkgr (Only up through first stack overflow exception)

This time when trying with 3840x2160 it went to a black screen but never went to a menu or played music or anything else. The output log showed it doing something though it looked like it was looping through and endless list of Stake Overflow Exceptions.

I let it keep going for about 15 minutes and then terminated it; the log file was 115 MB when I was done. I kept but and it did spit out 2 unique errors I hadn't seen before:

---

RenderTexture.Create failed: width & height must be larger than 0

(Filename: Line: 288)

---

Loading game settings

(Filename: C:/buildslave/unity/build/artifacts/generated/common/runtime/UnityEngineDebugBindings.gen.cpp Line: 42)

RenderTexture.Create failed: width & height must be larger than 0

(Filename: Line: 288)

DogmaRaider

New Nvida Driver 378.92 but unfortunately it still crashes. It use to actually try and load now previously but now it just fails in seconds with a black screen before "Subnautica.exe has stopped working" dialog appears and Windows closes everything.....

See you next month!

DirectX Diagnostics 3/26: http://pastebin.com/MXLxqfKh

Stable - 1920x1080 Desktop Res, DirectX 11, NVidia 378.92 => Crash - Output Log: http://pastebin.com/ng8XX6LA
Stable - 3840x2160 Desktop Res, DirectX 11, NVidia 378.92 => Crash - Output Log: http://pastebin.com/AaPLcFgF

DogmaRaider

Ok new patch... new NVidia driver.... same result: CRASH on Startup....

As before it just fails in seconds with a black screen before "Subnautica.exe has stopped working" dialog appears and Windows closes everything.

See you next month!

DirectX Diagnostics 4/29: https://pastebin.com/99phhHaG

Stable - 1920x1080 Desktop Res, DirectX 11, NVidia 378.92 => Crash - Output Log: https://pastebin.com/dZ0CN3dV
Stable - 3840x2160 Desktop Res, DirectX 11, NVidia 378.92 => Crash - Output Log: https://pastebin.com/HA5vwipP