unable to set high water quality[SOLVED]

gaginsgagins Join Date: 2017-04-13 Member: 229601Members
edited April 2017 in Subnautica Bug Reporting
when I try to set the water quality to high, it just stays on medium. help me please I love a good looking game.

Radeon HD 7870
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Comments

  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Can you post your \Subnautica\Subnautica_Data\output_log.txt ?
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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    0x6A7232 wrote: »
    Can you post your \Subnautica\Subnautica_Data\output_log.txt ?

    sorry, i fogot do it.
    teke it
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members 
    Initialize engine version: 5.4.4f1 (5a3967d8c55d)

GfxDevice: creating device client; threaded=1

d3d11: failed to create D3D11 device (0x80070057)

GfxDevice: creating device client; threaded=1

Direct3D:

Version: Direct3D 9.0c [aticfx64.dll 21.19.519.2]

Renderer: AMD Radeon HD 7800 Series

Vendor: ATI

VRAM: 2026 MB (via DXGI)

Caps: Shader=30 DepthRT=1 NativeDepth=1 NativeShadow=1 DF16=1 INTZ=1 NULL=1 RESZ=1 SlowINTZ=1 ATOC=0

    Your card isn't able to initialize with D3D11, which is required for better water. Make sure Windows is up to date (latest service packs as well).
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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    it's very strange. FurMark test complete successfully with tessellation.
    I have Windows 7x64 SP1.

    OK. Thanks! I will try to configure and update my OS.
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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    it's very strange. FurMark test complete successfully with tessellation.
    I have Windows 7x64 SP1.

    OK. Thanks! I will try to configure and update my OS.
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Make sure you video card drivers are up to date as well. Usually from the manufacturer's website (nVidia or AMD, or, if you're very unlucky, Intel).
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  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    Radeon HD 7870 is an older card, they tend to run better with more compatibility using older drivers though. AMD updater should tell you which version is best for that card
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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    I complete upadte my OS. I have no result.
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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    edited April 2017
    i reinstall os and update. I install newest drivers(non-whql-win7-64bit-radeon-software-crimson-relive-17.4.2-apr11). i have no result.
    FurMark test complete successfully. It means that directx 11 work perfect.this problem only in subnautica.
    13582792m.png
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    gagins wrote: »
    i reinstall os and update. I install newest drivers(non-whql-win7-64bit-radeon-software-crimson-relive-17.4.2-apr11). i have no result.
    FurMark test complete successfully. It means that directx 11 work perfect.this problem only in subnautica.
    13582792m.png
    Kouji_San wrote: »
    Radeon HD 7870 is an older card, they tend to run better with more compatibility using older drivers though. AMD updater should tell you which version is best for that card

    Is that the version AMD updter recommended?
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  • garathgarath Texas Join Date: 2017-02-08 Member: 227730Members
    edited April 2017
    According to the AMD website, the latest driver version is dated 2017--not 2011...

    Never mind. Version is the same 17.4.2.

    Strange...

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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    garath wrote: »
    According to the AMD website, the latest driver version is dated 2017--not 2011...

    Never mind. Version is the same 17.4.2.

    Strange...

    apr11 mean 11.april.2017
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Perhaps message a dev and ask them on the Subnautica Discord server?
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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    edited April 2017
    I install win 8.1 as secondary os and run subnautica in this(high water quality is available).
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  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    Seems to me a DirectX issue than, not a GPU driver issue...
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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    Kouji_San wrote: »
    Seems to me a DirectX issue than, not a GPU driver issue...

    i think no. Another games on directx11 like Deus Ex works normal.
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  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    edited April 2017
    True, but Subnautica is still under heavy development. Maybe something broke... The thing is though


    On Win7-64 bits with a HD5870 1Gb, I can run it with water on high, quality is on recommended though, otherwise I get stutters and FPS dips). Your card is newer and about 20% faster, so there is something fishy here (pardon the pun)


    Maybe go to Microsoft.com and download a DirectX redistributable. And do a reinstall of DX, maybe it can fix/update something
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  • 0x6A72320x6A7232 US Join Date: 2016-10-06 Member: 222906Members
    Kouji_San wrote: »
    True, but Subnautica is still under heavy development. Maybe something broke... The thing is though


    On Win7-64 bits with a HD5870 1Gb, I can run it with water on high, quality is on recommended though, otherwise I get stutters and FPS dips). Your card is newer and about 20% faster, so there is something fishy here (pardon the pun)


    Maybe go to Microsoft.com and download a DirectX redistributable. And do a reinstall of DX, maybe it can fix/update something

    That's usually what MS Update will do.. yeah something's not quite right.

    Read through this topic: https://www.sevenforums.com/software/280483-how-reinstall-directx-11-repair-directx-11-a.html

    Especially this post:
    If there are files missing, then I suggest running dxwebsetup from MS Downloads to install the missing files. It will update DX 9, 10 and 11 on XP, Vista and 7:
    Download Download and Install DirectX9 End User Runtime | Install DirectX, DX9 from Official Microsoft Download Center
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  • gaginsgagins Join Date: 2017-04-13 Member: 229601Members
    edited April 2017
    i solve my problem. Subnautica need installeed KB2670838.
    I thought it was installed. However, I was mistaken. This update was not installed correctly. I learned about this when I read the system logs. I was able to reinstall this update correctly and subnautica became very beautiful)
    thx to all for reply.
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  • Kouji_SanKouji_San Sr. Hινε Uρкεερεг - EUPT Deputy The Netherlands Join Date: 2003-05-13 Member: 16271Members, NS2 Playtester, Squad Five Blue
    Neat!
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