[Crash] Can't Walk, Trapped in Aurora [59783]

mercury5435645

Hello. I've put about 10 hours into the current save file I have now, I decided to finally check out the Aurora. I was running through it with minor bugs here and there, nothing too serious and still decent fps. But the issue started when I quit and came back. I will crash as soon as I take a few steps in any direction. The game loads normally. I have a good fps after the game loads. I can look around, jump, use my PDA all perfectly fine. The problem only happens when I move.

It's an abnormal crash. First the game freezes, 10 seconds later my monitor goes black and I'm staring at my desktop. I still hear sounds, it looks like it's minimized but from here I can still move blindly (I hear myself grunting from fire). When I hit esc I see the game cursor but can't click anything. It does this for a few minutes or until I alt ctrl delete my way out of it. I have since tried to lower the graphics settings and clearing the cache but neither of those had any effect. I tried stepping away from the computer for 5 minutes to let it load and same result.

DxDiag: https://pastebin.com/Nj1wZvmv
output_log: https://pastebin.com/WdRpZcMq
output_log (shortened to fit size limit): https://pastebin.com/7BUfgkSf

If you need to know anything else, let me know and I'll respond. I hope there's something that can be done with this because I was just starting to get really into the game and would not be happy to start from the beginning.

0x6A7232

Version:  Direct3D 11.0 [level 11.0]
    Renderer: ATI Radeon HD 5700 Series  (ID=0x68be)
    Vendor:   ATI
    VRAM:     1010 MB
    Driver:   8.850.0.0

Then later:

d3d11: failed to create buffer (target 0x1 mode 0 size 6368) [0x887A0005]
d3d11: failed to create buffer (target 0x2 mode 0 size 1572) [0x887A0005]
d3d11: failed to create buffer (target 0x1 mode 0 size 3232) [0x887A0005]
d3d11: failed to create buffer (target 0x2 mode 0 size 732) [0x887A0005]
D3D11: Failed to create RenderTexture (1280 x 720 fmt 27 aa 1), error 0x887a0005

Subnautica recommended specs are at least 2GB of VRAM, you have 1GB. Try shutting off extras like FXAA and any blur options, and possibly if that doesn't fix it, lowering your resolution, or go into BIOS and see if there's some sort of shared memory you can turn on (but keep in mind system memory is very very much slower than graphics memory).

narfblat

You can also try putting -force-opengl in the launch options.

mercury5435645

0x6A7232 wrote: »

Version:  Direct3D 11.0 [level 11.0]
    Renderer: ATI Radeon HD 5700 Series  (ID=0x68be)
    Vendor:   ATI
    VRAM:     1010 MB
    Driver:   8.850.0.0

Then later:

d3d11: failed to create buffer (target 0x1 mode 0 size 6368) [0x887A0005]
d3d11: failed to create buffer (target 0x2 mode 0 size 1572) [0x887A0005]
d3d11: failed to create buffer (target 0x1 mode 0 size 3232) [0x887A0005]
d3d11: failed to create buffer (target 0x2 mode 0 size 732) [0x887A0005]
D3D11: Failed to create RenderTexture (1280 x 720 fmt 27 aa 1), error 0x887a0005

Subnautica recommended specs are at least 2GB of VRAM, you have 1GB. Try shutting off extras like FXAA and any blur options, and possibly if that doesn't fix it, lowering your resolution, or go into BIOS and see if there's some sort of shared memory you can turn on (but keep in mind system memory is very very much slower than graphics memory).

I don't know what FXAA is. I'm not a computer expert, so I'd also like to not mess with the BIOS unless I have to. Motion blur was already off, lowering the resolution didn't work.

narfblat wrote: »

You can also try putting -force-opengl in the launch options.

I tried this too and it didn't work.

m0nk3n

if you go into graphics settings in the menu click off the setting that says FXAA.

mercury5435645

m0nk3n wrote: »

if you go into graphics settings in the menu click off the setting that says FXAA.

Ah thanks but no luck. Would having two monitors negatively impact it? Both monitors go black when the game crashes. I just don't understand why the game runs perfectly fine until I move forward.

m0nk3n

are you on a laptop?

and yes, it might have something to do with 2 monitors. try with 1 only.

also, check here if you can actually run the game: https://www.systemrequirementslab.com/cyri/requirements/subnautica/12571

mercury5435645

m0nk3n wrote: »

are you on a laptop?

and yes, it might have something to do with 2 monitors. try with 1 only.

It's a desktop PC. And I did just disconnect my other monitor and it seems to be even worse now. It doesn't do the black screen, it's just frozen in the game with audio and nothing else. I can't even alt control delete out.

m0nk3n

did you check if you can run the game through that link i posted? multiple monitors tend to make it harder for the gpu since it then has 2 monitors to project to.

mercury5435645

m0nk3n wrote: »

did you check if you can run the game through that link i posted? multiple monitors tend to make it harder for the gpu since it then has 2 monitors to project to.

Yes, I meet all the minimum requirements and some of the recommended.

0x6A7232

Are you having problems with any other intensive games?

mercury5435645

0x6A7232 wrote: »

Are you having problems with any other intensive games?

I don't believe I've played any other intensive games lately. I just got an upgrade not too long ago. I didn't attempt to play Subnautica on that PC prior to the upgrade.

_alphaBeta_

I don't have any recommendations for the crash, but since you're stuck at the moment you could try getting out of the aurora to another location via console commands. This would at least allow you to save the game in another location and see if you can recover from the problem. Even if it doesn't work, it would be interesting to see if the problem persists at another location and could be valuable for debug. Any of the "warp" commands would probably get the job done.

mercury5435645

_alphaBeta_ wrote: »

I don't have any recommendations for the crash, but since you're stuck at the moment you could try getting out of the aurora to another location via console commands. This would at least allow you to save the game in another location and see if you can recover from the problem. Even if it doesn't work, it would be interesting to see if the problem persists at another location and could be valuable for debug. Any of the "warp" commands would probably get the job done.

Thank you very much for the idea. This worked and I'm back to the safe shallows able to move around like I used to.

narfblat

Just curious, did you have waterproof lockers nearby? I had a repeated crash a bit ago that seemed connected to them, but could have been coincidence.

mercury5435645

narfblat wrote: »

Just curious, did you have waterproof lockers nearby? I had a repeated crash a bit ago that seemed connected to them, but could have been coincidence.

I don't believe so. I was on the ramp leading up to the Prawn Bay.