T-mobile Is Not Fit To Be A Legitimate Business

moultano · May 2005

<div class="IPBDescription">Never buy a product from them, ever.</div> Ever.
They are thieves and liars.
Never do business with them if you value any of your possessions.
I am completely serious.
If I had access to nuclear weapons, T-mobile would no longer exist.
Their headquarters would be a glowing pile of slag.

I'm so furious my eyes could bleed.

Necrotic · May 2005

Care to expand on this rant? I have a 1-2-1 simcard from many years ago that I'm still using and is now operated by T-Mobile, and my phone is a motorala but T-mobile branded and I've never had any problems except when I move house I'm having problems switching my debit card details as my new card is registered to my new address and my sim is registered to my old address...

Merkaba · May 2005

Yeah, some extra information is required lest you be regarded as a crazy man on a soap box :/

Though from the sounds of it you seem too annoyed to deliver us a reason yet <img src='http://www.unknownworlds.com/forums/html/emoticons/smile-fix.gif' border='0' style='vertical-align:middle' alt='smile-fix.gif' />

DOOManiac · May 2005

You wanna know what the difference is between T-Mobile and every other cell phone provider?

Nothing. :X

moultano · May 2005

So my mom got me my current cell phone from T-mobile. The plan I started out on was fairly reasonable, and one of the essential elements of it for me were the free nights. However, I found as the months went on that I was only talking for long periods in the evenings, so I didn't need nearly as many minutes. I went online and downgraded the plan. There was no mention anywhere on the website that anything at all was different about the new plan other than the reduced minutes. Free nights was not even mentioned as a feature of the plan I had been on, and I had been enjoying it for months. All the site said was that my minutes would be reduced.

Just to interject, I read all the fine print. Always. All of it. I've read every contract I've signed end to end. I've read full EULAs for microsoft products. I don't miss things when I'm signing them. There was no mention anywhere of any change, other than the reduction in minutes.

This past month, I had a few hour long phone interviews long distance for internships this summer, and a few long conversations with my friends at other colleges. Other than the interviews, I do all my talking after 9:00.

My phone bill for this past month is $168 **** dollars. Free nights is apparantly not part of this "new" plan, despite the fact that no mention of this was made anywhere on their website when I switched plans. On top of this, apparently I like to call my voice mail box and talk for hours in the middle of the night . . . <img src='http://www.unknownworlds.com/forums/html/emoticons/confused-fix.gif' border='0' style='vertical-align:middle' alt='confused-fix.gif' />

I managed to get the bogus voice mail calls dropped tonight (and that was a fight), but tomorrow somebody's manager is getting a shitstorm of an earfull.

Edit: just to continue, I've had nothing but trouble from this abortion of a company. Their service sucks. I drop calls just walking around corners in densely populated urban areas. Every time I talk to them there are little hidden rules that I would never have known about if I hadn't pried at some snot nosed muscle boy on the other end of the phone. They suck. Royally. The story goes on from here, but I don't want to type anymore.

Necrotic · May 2005

Ah thats why pay as you go phones and landlines exist and are superior to any contracted mobile phone, no surprise bills.

Did the fact that it didn't mention the free evening calls not set off a little spark somewhere in your head? Could it be possible that you're not actually meant to be getting free evening calls anyway? I remember a story scythe told us a while ago of his sisters mobile phone provider not charging her for calls if he rang at a certain time in the evening even though they were supposed to.

moultano · May 2005

</div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Necrotic @ May 12 2005, 12:49 AM)</td></tr><tr><td id='QUOTE'> Ah thats why pay as you go phones and landlines exist and are superior to any contracted mobile phone, no surprise bills.

Did the fact that it didn't mention the free evening calls not set off a little spark somewhere in your head? Could it be possible that you're not actually meant to be getting free evening calls anyway? I remember a story scythe told us a while ago of his sisters mobile phone provider not charging her for calls if he rang at a certain time in the evening even though they were supposed to. </td></tr></table><div class='postcolor'>
It was part of the plan in the printed literature I had received, but was not mentioned on the website for my original plan. This is why the fact that it was not mentioned explicitly in the change didn't raise any red flags.

MedHead · May 2005

Sprint, Verizon and Cingular all offer limited to unlimited nights and weekends outside of normal minutes. It is out of the ordinary to not offer additional night and weekend minutes.

MrRadicalEd · May 2005

I am so glad I own a Virgin Mobile phone.. wow

DOOManiac · May 2005

Whenever you deal w/ cell phone contracts, you can't assume anything. Honestly, it was your mistake to assume the extra minutes were offered. If they aren't explicitly stated, they aren't there. They don't have to explicitly state what it doesn't have.

moultano · May 2005

</div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (DOOManiac @ May 12 2005, 01:08 AM)</td></tr><tr><td id='QUOTE'> Whenever you deal w/ cell phone contracts, you can't assume anything. Honestly, it was your mistake to assume the extra minutes were offered. If they aren't explicitly stated, they aren't there. They don't have to explicitly state what it doesn't have. </td></tr></table><div class='postcolor'>
All that was apparant to me was that my number of minutes was going to be reduced. No other change was mentioned at all on the site.
I'm sure that If I dug around in an unrelated section of the site, I could find somewhere that listed double plus good marketing speak plan X as having certain characteristics, but the problem was that this change wasn't in anything I explicitly agreed to. The site was deliberately deceptive in order to trump up their plans.

MrRadicalEd · May 2005

I'd love to see a screenshot of that order page..

moultano · May 2005

</div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (MrRadicalEd @ May 12 2005, 01:23 AM)</td></tr><tr><td id='QUOTE'> I'd love to see a screenshot of that order page..  </td></tr></table><div class='postcolor'> 
Unfortunately it was a month ago.
From now on . . .

im_lost · May 2005

I thought T-mobile was the company that advertized having whenever, wherever minutes, so you don't have to "worry" about when you are calling. That's what I remember from their TV commercials, anyway.

Looking at their site, under individual plans, they actually break it down into plan name, price, whenever minutes, weeknight minutes, and weekend minutes. They must have seriously changed their site in the last month if that wasn't there before.

moultano · May 2005

They did. I think they've been getting complaints. The person on the other hand knew what I was talking about when I was describing the negligent design of the website.

UltimaGecko · May 2005

There's a reason I don't have a cellphone.

...but it might be the fact I don't call...anyone. They pretty much call me (or I use an IM service <img src='http://www.unknownworlds.com/forums/html/emoticons/tounge.gif' border='0' style='vertical-align:middle' alt='tounge.gif' /> ). Slacker people with your..."I need a phone everywhere" stuff...pfffft.

EULAs are a reason too. Damned if I'm going to sit at a booth for hours reading about their plans (and if I just sign up too - that's not happening).

Nikon · May 2005

good god man, you made a contractual change WITHOUT actaully talking to someone?!?!??! NEVER, and I mean NEVER do that again, regardless of company or assumptions. Always call, ask every question you can think of, then ask again. At the end of the day, your dealing with a company who is only interested in your money, not your piece of mind. Oh ya, and I have T-mobile and I love it.

antifreeze · May 2005

I don't understand why you now have no trust for T-Mobile, i lost it a long long long long long long long long time ago. It was so long ago Nem0 hadn't turned to the darkside yet.

Cyndane · May 2005

T-mobile has recently had a bid to have it bought by Altel, and nextel is being bought by sprint, verizon bought qwest wireless, and at&t and cingular merged.

Basically, the companies are always changing, and I am not sure why your mother went with T-Mobile, when sprint, verizon, cingular are about 500% better in everyway especially in the cities.

Not to mention the GSM networks over here suck, but that is the US for you.

DOOManiac · May 2005

Actually AT&T was chopped up, sold mostly to Cingular, but in states like mine it was sold to Alltel and some other ones.

Oh and just an fyi, my cheaper rate AT&T plan doesn't include nights & weekends either, so its not an uncommon thing...

Cyndane · May 2005

</div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (DOOManiac @ May 12 2005, 04:33 PM)</td></tr><tr><td id='QUOTE'> Actually AT&T was chopped up, sold mostly to Cingular, but in states like mine it was sold to Alltel and some other ones.

Oh and just an fyi, my cheaper rate AT&T plan doesn't include nights & weekends either, so its not an uncommon thing...  </td></tr></table><div class='postcolor'> 
You are the first one, Doom, that I have heard it doesn't include nights and weekends for free.

Perhaps I am just used to seeing what I am given for plans and not looking beyond it, but I'm fairly confident that I can say Verizon and Sprint have no plans were night and weekends are not included.

Nikon · May 2005

</div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Cyndane @ May 12 2005, 03:27 PM)</td></tr><tr><td id='QUOTE'> </div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (DOOManiac @ May 12 2005, 04:33 PM)</td></tr><tr><td id='QUOTE'> Actually AT&T was chopped up, sold mostly to Cingular, but in states like mine it was sold to Alltel and some other ones.

Oh and just an fyi, my cheaper rate AT&T plan doesn't include nights & weekends either, so its not an uncommon thing... </td></tr></table><div class='postcolor'>
You are the first one, Doom, that I have heard it doesn't include nights and weekends for free.

Perhaps I am just used to seeing what I am given for plans and not looking beyond it, but I'm fairly confident that I can say Verizon and Sprint have no plans were night and weekends are not included.  </td></tr></table><div class='postcolor'> 
generally the lowest rung of plans do not include nights and weekends, at least in Southern California they dont.

DOOManiac · May 2005

I decided to dig around some rates. As you'll see, a lot of providers don't offer the unlimited night & weekend thing:

AT&T's cheapest (can't get anymore since they no longer exist):
$19.99 45 regular minutes, 0 night & weekend

Cingular's cheapest plan:
$29.99 200 regular minutes, 1,000 night & weekend

Alltell's cheapest plan:
$29.99 300 regular minutes, 0 night & weekend

T-Mobile's cheapest plan:
$19.99 60 regular minutes, 0 night minutes, 500 weekend minutes

Verizon's cheapest plan:
$39.99 450 regular minutes, unlimited night & weekend

Sprint's cheapest plan:
$35.00 300 regular minutes, unlimited night & weekend

MedHead · May 2005

I checked earlier in the thread, and I noticed mostly the same results in my search. I'm surprised you got AT&T results, since their website now requests users to go to Cingular, which does offer nights and weekends. T-Mobile was already known to not offer it, and as you mentioned, Alltec is AT&T under a different name.

reasa · May 2005

...and that, my children, is why I don't own a cell phone and no one, not God himself in what ever form you choose to view him in, can make me get one.

I'm fairly certain inside of every cell phone is a crystal made from the carbon of an incinerated orphan’s body which contains a small amount of the fires from hell.

They also give you face tumors and make your **** smaller.

Cyndane · May 2005

VERIZON FTW!!! :-) (Most expensive yes, but most minutes and unlimited) :-)

(Yes I have verizon and sprint (omg two cell phones (one business and one home)), so dont' call me biased hehe)

OttoDestruct · May 2005

I use a Tracphone which you buy little calling card type things, punch in the number, and get more minutes.... does me well.

the_x5 · May 2005

</div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (DOOManiac @ May 12 2005, 12:34 AM)</td></tr><tr><td id='QUOTE'> You wanna know what the difference is between T-Mobile and every other cell phone provider?

Nothing. :X  </td></tr></table><div class='postcolor'> 
>< QTF... unfortunately.

DOOManiac · May 2005

</div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (MedHead @ May 12 2005, 05:46 PM)</td></tr><tr><td id='QUOTE'> I'm surprised you got AT&T results  </td></tr></table><div class='postcolor'> 
Well, that's just the plan I have so I know how much it costs and what I got. :P

Oh, and Otto, from what I hear Tracphone is more expensive than Cingular's prepaid. You may wanna check into prepaid prices.

T-mobile Is Not Fit To Be A Legitimate Business

Comments