I think everyone should be forced to work in Retail at least once. Customers wouldnt be such **** to the employees if they had to go through what we have to put up with.
The customer is always right, so they say. This customer however was like, way left. <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd--> I've always hated that phrase. I think it should be updated to read:
"The customer is sometimes right, although to be perfectly honest it's extremely unlikely."
I had a beautiful moment at work the other day.... it was one of those "I want to speak to the manager!", "I <b>am</b> the manager." moments that makes you feel all warm and fuzzy inside to bear witness to.
<!--QuoteBegin-Amplifier+Jun 6 2005, 05:28 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Amplifier @ Jun 6 2005, 05:28 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Wasen't there a website with an archive with all types of stories like these?
Yeah, people are a little odd when it comes to purchasing technology. <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd--> <a href='http://www.livejournal.com/community/customers_suck/?skip=20' target='_blank'>Does this qualify?</a>
@Metalcat: That is a camcorder, and while it will hook up to a desktop/laptop, you would need a tv tuner card or a video capture card. Which would still result in at least $100 (for the video capture/USB adapter we sell).
@Supernorn: I would agree, if everyone had to work retail at least for six months in their life, they would realize that the majority of customers are stupid and everyone would have a greater appreciation for those that have to work it.
@VMan: I do wish I could have seen their face as well. I would have given anything to deliver it too. :-)
@Nite: Yes I have been accused of hitting on a 40 yr old woman by another woman, she wasn't 40, but faily close around 37. :-)
@Quan: While I don't envy your job, I'm not so much complaining about stupidity, I am more complaining about just that situtation, I was lost on why he said it was a "waste of time"(Especially when I could hear it quite easily) when I did point out all of the possible solutions. I personally just think he was being unreasonable, which shouldn't surprise anyone who has worked in retail before. Not to play the gender card, but I have routinely been told a "woman shouldn't work in an electronics store." Its that mentality that kind sucks. <!--emo&:(--><img src='http://www.unknownworlds.com/forums/html/emoticons/sad-fix.gif' border='0' style='vertical-align:middle' alt='sad-fix.gif' /><!--endemo-->
I worked a radio shack from when I got my drivers license till i left high school for college. I would work every night for weeks... with only 5 minutes to get from the school to my job before my shift started. During summer i would pull double shifts... sometimes multipul days in a row. Since i was the only one locking up and opening... i would sometimes sleep in the store, on the hard cement floor to get the extra 15 minutes of sleep. Hating my home, my parents, the town i lived in, and the need for cash for college only made that lifestyle much easier
The only solution to your problem is to find medication (what form that may be is up to you) to coax your mind to leave the building while your body goes into robot mode. Only then will you forget the bulls#%it these people present you.
<!--QuoteBegin-Cyndane+Jun 7 2005, 07:34 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Cyndane @ Jun 7 2005, 07:34 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> @Nite: Yes I have been accused of hitting on a 40 yr old woman by another woman, she wasn't 40, but faily close around 37. :-) <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd--> <!--emo&:0--><img src='http://www.unknownworlds.com/forums/html/emoticons/wow.gif' border='0' style='vertical-align:middle' alt='wow.gif' /><!--endemo-->
<!--QuoteBegin-Testament+Jun 7 2005, 05:20 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Testament @ Jun 7 2005, 05:20 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> <!--QuoteBegin-Amplifier+Jun 6 2005, 05:28 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Amplifier @ Jun 6 2005, 05:28 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Wasen't there a website with an archive with all types of stories like these?
Yeah, people are a little odd when it comes to purchasing technology. <!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd--> <a href='http://www.livejournal.com/community/customers_suck/?skip=20' target='_blank'>Does this qualify?</a> <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd--> <!--QuoteBegin--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> </td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Man...people just need to stop. period. Witnessed this happen. Wanted to punch the guy in the head for being such an ****.
The place I go for lunch has a policy where all the staff members greet you when you walk in the door. One of those feel good things to let you know that have acknowledged your presense and all that and will be serving you as promptly as they can. Yes, around lunch it gets busy and they may not be able to give you the really big smiles, but its still good in my opinion that they say HELLO! or HI!! Be right with ya!
So Im sitting there eating...minding my own business when this older dude in a business suit walks in. Yammering on the cell phone, briefcase in hand, the whole works. Since we're right near the downtown courthouse Id guess he is a lawyer. This might explain his assholish nature. To my misfortune he flops down in the seat at the bar next to mine. *GLEEE* Then the following happens.
NW: new waitress who just started working there last week AH: Asshat lawyer Me: *obvious*
NW: HELLO, sir! AH: Save it, honey. I know you people dont really mean it when you say that and Id appreciate it if you wouldnt patronize me with your fake bull**** greeting. NW: O_O...........*looks like she is about to cry a damned ocean* Me: *what in the blue ****? AH: Well? Are you going to wait on me or just stand there gawking? NW: *sets him up and meekly takes the order, then goes off to put it in with a look of ;_______________________________________; Me: Dude...thats uncalled for. Would you prefer they just straight up ignored you when you came in? AH: Id prefer SERVICE not bull**** reflex greetings. They're insulting my intelligence. Dont they know who I am? Me: Id go with ******, myself? AH: HOW DARE YOU! *yes, he actually said it...kinda like the Hippo Lady from Rocko's Modern life* I DONT HAVE TO TAKE THIS!!!! IM THE DAMNED ASSISTANT TO JUDGE ****WAD! Me: In a small Georgia town...that doesnt mean crap yo. Get over yourself and learn some flipping respect for people. AH: Oh the hell with this. I get paid too much to eat HERE anyway. *gets up and storrrrrrrrrrrrrrrrrrrms out* Me: pfft...****er.
The waitress came back and asked why he left. I explained the conversation and apologized for running off the guy and costing business. She just shrugged and thanked me for saying what she couldnt. Then proceeded to laugh for several minutes.<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd--> Wow. <!--emo&???--><img src='http://www.unknownworlds.com/forums/html/emoticons/confused-fix.gif' border='0' style='vertical-align:middle' alt='confused-fix.gif' /><!--endemo-->
<!--QuoteBegin-Supernorn+Jun 7 2005, 07:43 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Supernorn @ Jun 7 2005, 07:43 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->I think everyone should be forced to work in Retail at least once. Customers wouldnt be such **** to the employees if they had to go through what we have to put up with.
Never again I tell you. Retail is horrible.<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd--> Tell me about it. 2 years on the front end of a damn busy Home Depot broke my **** from sucking eggs regarding retail man. It sux. BAD.
<!--QuoteBegin-Petco+Jun 7 2005, 09:57 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Petco @ Jun 7 2005, 09:57 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> <!--QuoteBegin-Testament+Jun 7 2005, 05:20 AM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Testament @ Jun 7 2005, 05:20 AM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> <!--QuoteBegin-Amplifier+Jun 6 2005, 05:28 PM--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> (Amplifier @ Jun 6 2005, 05:28 PM)</td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Wasen't there a website with an archive with all types of stories like these?
Yeah, people are a little odd when it comes to purchasing technology. <!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd--> <a href='http://www.livejournal.com/community/customers_suck/?skip=20' target='_blank'>Does this qualify?</a> <!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd--> <!--QuoteBegin--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> </td></tr><tr><td id='QUOTE'><!--QuoteEBegin--> Man...people just need to stop. period. Witnessed this happen. Wanted to punch the guy in the head for being such an ****.
The place I go for lunch has a policy where all the staff members greet you when you walk in the door. One of those feel good things to let you know that have acknowledged your presense and all that and will be serving you as promptly as they can. Yes, around lunch it gets busy and they may not be able to give you the really big smiles, but its still good in my opinion that they say HELLO! or HI!! Be right with ya!
So Im sitting there eating...minding my own business when this older dude in a business suit walks in. Yammering on the cell phone, briefcase in hand, the whole works. Since we're right near the downtown courthouse Id guess he is a lawyer. This might explain his assholish nature. To my misfortune he flops down in the seat at the bar next to mine. *GLEEE* Then the following happens.
NW: new waitress who just started working there last week AH: Asshat lawyer Me: *obvious*
NW: HELLO, sir! AH: Save it, honey. I know you people dont really mean it when you say that and Id appreciate it if you wouldnt patronize me with your fake bull**** greeting. NW: O_O...........*looks like she is about to cry a damned ocean* Me: *what in the blue ****? AH: Well? Are you going to wait on me or just stand there gawking? NW: *sets him up and meekly takes the order, then goes off to put it in with a look of ;_______________________________________; Me: Dude...thats uncalled for. Would you prefer they just straight up ignored you when you came in? AH: Id prefer SERVICE not bull**** reflex greetings. They're insulting my intelligence. Dont they know who I am? Me: Id go with ******, myself? AH: HOW DARE YOU! *yes, he actually said it...kinda like the Hippo Lady from Rocko's Modern life* I DONT HAVE TO TAKE THIS!!!! IM THE DAMNED ASSISTANT TO JUDGE ****WAD! Me: In a small Georgia town...that doesnt mean crap yo. Get over yourself and learn some flipping respect for people. AH: Oh the hell with this. I get paid too much to eat HERE anyway. *gets up and storrrrrrrrrrrrrrrrrrrms out* Me: pfft...****er.
The waitress came back and asked why he left. I explained the conversation and apologized for running off the guy and costing business. She just shrugged and thanked me for saying what she couldnt. Then proceeded to laugh for several minutes.<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd--> Wow. <!--emo&???--><img src='http://www.unknownworlds.com/forums/html/emoticons/confused-fix.gif' border='0' style='vertical-align:middle' alt='confused-fix.gif' /><!--endemo--> <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd--> Dude, that guy kicks ****. I want to be the customer that slaps the mother ****ing sh*t out of other customers. He deserves a reward for taking down that ****'s arrogance.
In fact, if I ever see that happen, I know for a fact that I would take those types of idiots down, even if it costs me.
antifreezeThe guy with the goods!Join Date: 2003-05-12Member: 16232Members, Constellation
edited June 2005
Well i now work at a general computer solutions store. Repair/build to spec/networking/webhosting/etc,etc.
Monday we had a pc come in that my company built, still under warrenty, however the custor decided to void that and install some front mounter USB ports. Well what could go wrong, well alot if the customer is stupid enough the cut a few pins off a block of pins on the motherboard so the cable will go on. Luckily, he only cooked th motherboard <!--emo&???--><img src='http://www.unknownworlds.com/forums/html/emoticons/confused-fix.gif' border='0' style='vertical-align:middle' alt='confused-fix.gif' /><!--endemo--> -------------------- One of the companies clients called saying they were having some system trouble (it's a new system we installed), apparently one of the staff couldn't receive internal email only external. So we dialed into the server to investigate, the mail server was running nicely and had no errors. So we a little confused, anyway we considered what could be cusing the problem. By now 2 hours had passed since the call since the network tech was out when the call came in. A phone call comes in, "we've got it sorted". So we ofcourse asked them the problem "we were spelling her second name wrong" So why is this stupid, because 5 staff spell her name wrong, of those 5 staff one of them his the sister of the woman with the problem. How exactly can one sister not know how to spell the other sisters second name? ------------------- One company called us to say they couldn't dial out on their phones <!--emo&;)--><img src='http://www.unknownworlds.com/forums/html/emoticons/wink-fix.gif' border='0' style='vertical-align:middle' alt='wink-fix.gif' /><!--endemo-->
Eons ago when I owned a TV repair shop I made a house call regarding a television that had gone dead.
The cord was unplugged, evidently by the lady who called me, when she had been vaccuuming earlier. I didn't have the heart to charge them the minimum labor charge, but they payed me the 25 miles driving.
Comments
Never again I tell you. Retail is horrible.
The customer is always right, so they say. This customer however was like, way left. <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
I've always hated that phrase. I think it should be updated to read:
"The customer is sometimes right, although to be perfectly honest it's extremely unlikely."
I had a beautiful moment at work the other day.... it was one of those "I want to speak to the manager!", "I <b>am</b> the manager." moments that makes you feel all warm and fuzzy inside to bear witness to.
Yeah, people are a little odd when it comes to purchasing technology. <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
<a href='http://www.livejournal.com/community/customers_suck/?skip=20' target='_blank'>Does this qualify?</a>
@Supernorn: I would agree, if everyone had to work retail at least for six months in their life, they would realize that the majority of customers are stupid and everyone would have a greater appreciation for those that have to work it.
@VMan: I do wish I could have seen their face as well. I would have given anything to deliver it too. :-)
@Nite: Yes I have been accused of hitting on a 40 yr old woman by another woman, she wasn't 40, but faily close around 37. :-)
@Quan: While I don't envy your job, I'm not so much complaining about stupidity, I am more complaining about just that situtation, I was lost on why he said it was a "waste of time"(Especially when I could hear it quite easily) when I did point out all of the possible solutions. I personally just think he was being unreasonable, which shouldn't surprise anyone who has worked in retail before. Not to play the gender card, but I have routinely been told a "woman shouldn't work in an electronics store." Its that mentality that kind sucks. <!--emo&:(--><img src='http://www.unknownworlds.com/forums/html/emoticons/sad-fix.gif' border='0' style='vertical-align:middle' alt='sad-fix.gif' /><!--endemo-->
The only solution to your problem is to find medication (what form that may be is up to you) to coax your mind to leave the building while your body goes into robot mode. Only then will you forget the bulls#%it these people present you.
<!--emo&::gorge::--><img src='http://www.unknownworlds.com/forums/html/emoticons/pudgy.gif' border='0' style='vertical-align:middle' alt='pudgy.gif' /><!--endemo-->
<!--emo&:0--><img src='http://www.unknownworlds.com/forums/html/emoticons/wow.gif' border='0' style='vertical-align:middle' alt='wow.gif' /><!--endemo-->
Story?
Yeah, people are a little odd when it comes to purchasing technology. <!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
<a href='http://www.livejournal.com/community/customers_suck/?skip=20' target='_blank'>Does this qualify?</a> <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
<!--QuoteBegin--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> </td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->
Man...people just need to stop. period.
Witnessed this happen. Wanted to punch the guy in the head for being such an ****.
The place I go for lunch has a policy where all the staff members greet you when you walk in the door. One of those feel good things to let you know that have acknowledged your presense and all that and will be serving you as promptly as they can. Yes, around lunch it gets busy and they may not be able to give you the really big smiles, but its still good in my opinion that they say HELLO! or HI!! Be right with ya!
So Im sitting there eating...minding my own business when this older dude in a business suit walks in. Yammering on the cell phone, briefcase in hand, the whole works. Since we're right near the downtown courthouse Id guess he is a lawyer. This might explain his assholish nature. To my misfortune he flops down in the seat at the bar next to mine. *GLEEE* Then the following happens.
NW: new waitress who just started working there last week
AH: Asshat lawyer
Me: *obvious*
NW: HELLO, sir!
AH: Save it, honey. I know you people dont really mean it when you say that and Id appreciate it if you wouldnt patronize me with your fake bull**** greeting.
NW: O_O...........*looks like she is about to cry a damned ocean*
Me: *what in the blue ****?
AH: Well? Are you going to wait on me or just stand there gawking?
NW: *sets him up and meekly takes the order, then goes off to put it in with a look of ;_______________________________________;
Me: Dude...thats uncalled for. Would you prefer they just straight up ignored you when you came in?
AH: Id prefer SERVICE not bull**** reflex greetings. They're insulting my intelligence. Dont they know who I am?
Me: Id go with ******, myself?
AH: HOW DARE YOU! *yes, he actually said it...kinda like the Hippo Lady from Rocko's Modern life* I DONT HAVE TO TAKE THIS!!!! IM THE DAMNED ASSISTANT TO JUDGE ****WAD!
Me: In a small Georgia town...that doesnt mean crap yo. Get over yourself and learn some flipping respect for people.
AH: Oh the hell with this. I get paid too much to eat HERE anyway. *gets up and storrrrrrrrrrrrrrrrrrrms out*
Me: pfft...****er.
The waitress came back and asked why he left. I explained the conversation and apologized for running off the guy and costing business. She just shrugged and thanked me for saying what she couldnt. Then proceeded to laugh for several minutes.<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
Wow. <!--emo&???--><img src='http://www.unknownworlds.com/forums/html/emoticons/confused-fix.gif' border='0' style='vertical-align:middle' alt='confused-fix.gif' /><!--endemo-->
Never again I tell you. Retail is horrible.<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
Tell me about it. 2 years on the front end of a damn busy Home Depot broke my **** from sucking eggs regarding retail man. It sux. BAD.
Yeah, people are a little odd when it comes to purchasing technology. <!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
<a href='http://www.livejournal.com/community/customers_suck/?skip=20' target='_blank'>Does this qualify?</a> <!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
<!--QuoteBegin--></div><table border='0' align='center' width='95%' cellpadding='3' cellspacing='1'><tr><td><b>QUOTE</b> </td></tr><tr><td id='QUOTE'><!--QuoteEBegin-->
Man...people just need to stop. period.
Witnessed this happen. Wanted to punch the guy in the head for being such an ****.
The place I go for lunch has a policy where all the staff members greet you when you walk in the door. One of those feel good things to let you know that have acknowledged your presense and all that and will be serving you as promptly as they can. Yes, around lunch it gets busy and they may not be able to give you the really big smiles, but its still good in my opinion that they say HELLO! or HI!! Be right with ya!
So Im sitting there eating...minding my own business when this older dude in a business suit walks in. Yammering on the cell phone, briefcase in hand, the whole works. Since we're right near the downtown courthouse Id guess he is a lawyer. This might explain his assholish nature. To my misfortune he flops down in the seat at the bar next to mine. *GLEEE* Then the following happens.
NW: new waitress who just started working there last week
AH: Asshat lawyer
Me: *obvious*
NW: HELLO, sir!
AH: Save it, honey. I know you people dont really mean it when you say that and Id appreciate it if you wouldnt patronize me with your fake bull**** greeting.
NW: O_O...........*looks like she is about to cry a damned ocean*
Me: *what in the blue ****?
AH: Well? Are you going to wait on me or just stand there gawking?
NW: *sets him up and meekly takes the order, then goes off to put it in with a look of ;_______________________________________;
Me: Dude...thats uncalled for. Would you prefer they just straight up ignored you when you came in?
AH: Id prefer SERVICE not bull**** reflex greetings. They're insulting my intelligence. Dont they know who I am?
Me: Id go with ******, myself?
AH: HOW DARE YOU! *yes, he actually said it...kinda like the Hippo Lady from Rocko's Modern life* I DONT HAVE TO TAKE THIS!!!! IM THE DAMNED ASSISTANT TO JUDGE ****WAD!
Me: In a small Georgia town...that doesnt mean crap yo. Get over yourself and learn some flipping respect for people.
AH: Oh the hell with this. I get paid too much to eat HERE anyway. *gets up and storrrrrrrrrrrrrrrrrrrms out*
Me: pfft...****er.
The waitress came back and asked why he left. I explained the conversation and apologized for running off the guy and costing business. She just shrugged and thanked me for saying what she couldnt. Then proceeded to laugh for several minutes.<!--QuoteEnd--></td></tr></table><div class='postcolor'><!--QuoteEEnd-->
Wow. <!--emo&???--><img src='http://www.unknownworlds.com/forums/html/emoticons/confused-fix.gif' border='0' style='vertical-align:middle' alt='confused-fix.gif' /><!--endemo--> <!--QuoteEnd--> </td></tr></table><div class='postcolor'> <!--QuoteEEnd-->
Dude, that guy kicks ****. I want to be the customer that slaps the mother ****ing sh*t out of other customers. He deserves a reward for taking down that ****'s arrogance.
In fact, if I ever see that happen, I know for a fact that I would take those types of idiots down, even if it costs me.
Monday we had a pc come in that my company built, still under warrenty, however the custor decided to void that and install some front mounter USB ports. Well what could go wrong, well alot if the customer is stupid enough the cut a few pins off a block of pins on the motherboard so the cable will go on. Luckily, he only cooked th motherboard <!--emo&???--><img src='http://www.unknownworlds.com/forums/html/emoticons/confused-fix.gif' border='0' style='vertical-align:middle' alt='confused-fix.gif' /><!--endemo-->
--------------------
One of the companies clients called saying they were having some system trouble (it's a new system we installed), apparently one of the staff couldn't receive internal email only external. So we dialed into the server to investigate, the mail server was running nicely and had no errors. So we a little confused, anyway we considered what could be cusing the problem. By now 2 hours had passed since the call since the network tech was out when the call came in. A phone call comes in, "we've got it sorted". So we ofcourse asked them the problem "we were spelling her second name wrong"
So why is this stupid, because 5 staff spell her name wrong, of those 5 staff one of them his the sister of the woman with the problem. How exactly can one sister not know how to spell the other sisters second name?
-------------------
One company called us to say they couldn't dial out on their phones <!--emo&;)--><img src='http://www.unknownworlds.com/forums/html/emoticons/wink-fix.gif' border='0' style='vertical-align:middle' alt='wink-fix.gif' /><!--endemo-->
Edit: I'm still a crappy typer
The cord was unplugged, evidently by the lady who called me, when she had been vaccuuming earlier. I didn't have the heart to charge them the minimum labor charge, but they payed me the 25 miles driving.