Game crashes while optimizing/loading. Was never able to get In Game

Fastinator101Fastinator101 Join Date: 2013-12-10 Member: 189977Members
in Technical Support
I've downloaded the game a few weeks ago and it always crashes while loading/optimizing. Tried to check the game data over Steam, nuked and reloaded the whole game and tried to Upgrade/Downgrade my graphic driver .. nothing helped yet.

Here is my Techsupport .zip https://www.dropbox.com/s/mqf7ld6nq3yx1up/tech_support.zip

Thanks for your help!
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Comments

  • MederiasMederias New York Join Date: 2013-12-13 Member: 190060Members
    I'm having the same type of problem. Just a black screen after the game starts "optimizing."
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  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    guys, optimizing is optional it will reduce load times after you run it once. Does the game run if you connect to a server?
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    Just click skip instead fellas.. your first map load will be slow, but at least you get past this one time hurdle
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  • Fastinator101Fastinator101 Join Date: 2013-12-10 Member: 189977Members
    Like my heading says. It happens while optimizing OR loading. It doesn't matter.
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  • IronHorseIronHorse Developer, QA Manager, Technical Support & contributor Join Date: 2010-05-08 Member: 71669Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Subnautica Playtester, Subnautica PT Lead, Pistachionauts
    "Error: Couldn't connect to Steam
    Connecting to server 127.0.0.1:27015
    Client connecting (127.0.0.1)
    Error: Steam is not connected, can't authenticate player
    DisconnectReason_AuthenticationFailed cause #2
    Client disconnected (127.0.0.1) Authentication failed. If other multiplayer Steam games do not work either, then Steam could be down, or your firewall is blocking it."

    Are you sure you are in online mode for steam?
    Have you tried disabling firewalls?
    DMZ-ing routers?
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  • Fastinator101Fastinator101 Join Date: 2013-12-10 Member: 189977Members
    My Router crashed when this happend. Restarted it but still ... sometimes it crashes after 10 secs of loading ... sometimes after 1 minute ..
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  • ExoskelettExoskelett Join Date: 2012-12-18 Member: 175509Members, Reinforced - Supporter
    edited December 2013
    Same Shit here ... but probably even more worse .. dunno wich patch this is today i just have installed it after some months again to check it out and this game ... currently acts like a fucking trojan. game crashes + steam freezes + taskmanager does not respond and NS2 cannot be shut down ... thats it before im able to play im gonna uninstall this piece of shit before on next startup this game blows up my comp.

    awesome game at all more patch = more worse ... gota restart comp cuz NOTHING FUCKING REACTS SINCE I HAVE STARTED THIS GAME
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited December 2013
    Exoskelett wrote: »
    Same Shit here ... but probably even more worse .. dunno wich patch this is today i just have installed it after some months again to check it out and this game ... currently acts like a fucking trojan. game crashes + steam freezes + taskmanager does not respond and NS2 cannot be shut down ... thats it before im able to play im gonna uninstall this piece of shit before on next startup this game blows up my comp.

    awesome game at all more patch = more worse ... gota restart comp cuz NOTHING FUCKING REACTS SINCE I HAVE STARTED THIS GAME

    First calm down, there is a reason ns2 reacts this way, pls open your own thread describing in detail what is going on at your side and provide a tech_support.zip.

    So we are able to understand and help you.

    Also this section is mostly maintained by volunteers, we are not employees of uwe in any way. So it would be great if you could keep a polite tone even if you are pissed off. We have no fault in this and only help because we like ns2 and want to help other ppl to avoid troubles.
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  • waflzwaflz Join Date: 2012-09-07 Member: 158459Members
    Authentication failed. If other multiplayer games do not work ethier, then steam could be down or your firewall is blocking it.
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    waflz wrote: »
    Authentication failed. If other multiplayer games do not work ethier, then steam could be down or your firewall is blocking it.

    Restart steam and ns2 and try again, if problem still continue to exist check your firewall and router.
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  • waflzwaflz Join Date: 2012-09-07 Member: 158459Members
    Done, and Done, and done, and done... and reinstalled... and restarated... done done done lol... shut down firewalls... shut down antivirus...
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    waflz wrote: »
    Done, and Done, and done, and done... and reinstalled... and restarated... done done done lol... shut down firewalls... shut down antivirus...

    Could you post your log after using net_log 1 in console?
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  • ConfusedConfused Wait. What? Join Date: 2003-01-28 Member: 12904Members, Constellation, NS2 Playtester, Squad Five Blue, Subnautica Playtester
    the bifg tell is that if steam friends wont work steam will not be able to authenticate you. So, open your friends list. Until there is some eon on it ns2 wont be able to authenticate to steam.
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  • waflzwaflz Join Date: 2012-09-07 Member: 158459Members
    Their are people on, havnt had an issue using anything but Ns2.
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  • waflzwaflz Join Date: 2012-09-07 Member: 158459Members
    Where is the log located?

    It simply trys to load then gives me the error.

    Consol displays

    Cooked mesh 1578
    Main menu initialized at version: 252
    Steamid#

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  • waflzwaflz Join Date: 2012-09-07 Member: 158459Members
    http://forums.unknownworlds.com/discussion/comment/2183215#Comment_2183215

    Here is the thread I started
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