Random Crashing
AegisEdge
Join Date: 2014-08-06 Member: 197827Members
Join Date: 2014-08-06 Member: 197827Members
Hello everyone. After fixing that awful Respawn Crashing with the hint videos, I am now presented with a new problem. Honestly I have done so much testing, I can't get my head around the issue. Essentially, the game will randomly freeze and become unresponsive, once this has happened around about half the time it will ask me to submit the crash information and then sometimes it won't at all and I must kill the process to end it. I can not find any common denominator among the crashing, only that it will happen in game on either team at any given moment, both on the ground or as a commander with various settings tested on all. I have currently disable all of the new features that came with 267, but it doesn't seem to make a difference.
Here is my Tech file - https://www.dropbox.com/s/5lvn0jm52lf06k0/tech_support.zip
I hope someone can come up with an idea as to why this is happening.
Thank you.
Here is my Tech file - https://www.dropbox.com/s/5lvn0jm52lf06k0/tech_support.zip
I hope someone can come up with an idea as to why this is happening.
Thank you.
Comments
This will create a dump file in a techsupport.zip for the devs to look over.
Upload it to Dropbox or somewhere and link it here, it will be a large file.
Thanks
https://drive.google.com/folderview?id=0B7v9m5fBhUQRcjdKaWNNNFRjTVk
Were you sure you kept the NS2 window/process running and open before running techsupport.exe?
There's no dump folder or file in there..
Edit: Welp, I saw a post about tips, turns out it was that. Turned them off and no issues...
If that doesn't fix it please follow my instructions listed previously in here
https://drive.google.com/file/d/0B2iflpoB2TZqSl9kTFV1TEpfQnc/edit?usp=sharing
Sorry, not to add to the confusion here, but these issue are unrelated as I had the previous issue, which had a 100% crash rate for a singular instance which sadly was unavoidable. This issue is unique in that it happens without any sign of cause.
To be quite honest I haven't been playing because of the issue and have no real interest in playing while the issue is still there, especially as I put in so many hours of testing to resolve the last issue. I have literally never had an issue with NS2 until the most recent build. I will try and get it to crash for you again now.
I have noticed the same behaviour, random crashes from time to time and rubberbanding. Rubberbanding hitches occur irregularly but when they do they are huge, biggest hitches I've ever had with the game. Theyre also real rubberbanding, hitches have just been stalls before the latest patch.
Physics multi-threading on. Otherwise the game is smoother this patch, just a few new kinks.
I have some updates for the random crashings.
1st: For me it has nothing to do with tooltips. They are off anyway.
2nd: I think it is a problem with AMD graphics.
3rd: It happens only since 267.
I tried it on 3 machines now. One with Nvidia Graphics. There I had not a single crash.
The other two mashines have AMD HD 7800 Series. On Both I encounter random crashes.
I also tried to install an older graphics driver but that did not help either.
I can provide dumps as well, but they are quite large.
Here is a screenshot right after a noticeable hitch, and a plog that may have something.
I tried the integrated Intel graphic on one machine with the AMD graphics. It still crashes. Also I asked other players about their hardware and for some people with the very same card it seems to work fine.
Also I dont know what the two machines with AMD graphics have in common except for the graphics card.
Trying to catch a tech dump, unfortunately NS2 is ending itself when it crashes now.
Could be, but on a freshly installed machine (like one I tested) unlikely.
I have ATI HD 7850 too and i have the exact same problem. Debugger with minidump and log.txt error.
This is going to be a hard case to crack. I also tried on this machine after re-formatting the PC and on a fresh install with the only things installed are up to date drivers, steam and NS2, but it has crashed since unfortunately.
https://drive.google.com/file/d/0BwhyYLPwQ4tDandINVcxamp4ajg/edit?usp=sharing
https://drive.google.com/file/d/0B2iflpoB2TZqRm9vdFRQVjhCUkk/edit?usp=sharing
do you know what the problem is from reports people are giving you?? or is it still not 100%
@Kerfuffle Just saying you're crashing doesn't help us track down your issue I'm afraid. Our psychic powers are not that good ;-)
If NS2.exe crashes, please run techsupport.exe while it is left open and crashed, and upload the file it creates to us here.
Yes I understand, I haven't caught it again since my post (and will be busy this week). Just wanted to add myself to the list of having said problem, since I haven't heard complaints from my friends. Better to know it isn't an isolated incident and instead something multiple people are experiencing, yes? My post wasn't at all to add frustration nor a negative attitude if that's how you read it. Just wanted to emphasize how common this has been - at least for me.
If I see another crash I'll try and record it, but I'm not sure what time I'll have for NS this week.
But its not affect gameplay much , usually these crash happen each time 1-2 hours during gameplay so i can join other server
Oh BTW im find out a "constant crash " after 5-6 hours gameplay >>> Window show up aftercrash "Failed to allocate 23346546 bla bla Bytes and now NS2 will terminated"