I had the cloud sync issue, and have been unable to use that save data since.
I worked around it by starting fresh in offline mode, but i did just get the big red button saying "save data loading failed" on my offline game. Luckily, restartin…
I'm currently having the same issue after just moving my xbox one x into a different place in the house, i've attempted everything from clearing my local files to doing a power cycle to doing a soft reset, and nothing seems to work