I too am having the same problem... waiting on a response from the support. i have tried many different ways to resolve this. Here are some things that i have tried to that might shorten your list of things to try.
Ok so the problem that I am having is when I attempt to start up the game I get a “Preparing to launch Natural Selection 2” I have tried every solution in this forum. I have even attempted to contact support but they couldn’t give me an answer. The …