Unkown issue with game

ToxicReaperToxicReaper UK Join Date: 2015-12-16 Member: 210037Members
edited December 2015 in Technical Support
I have this game for 2 years now probably. I have played a lot on it however I installed it today and launched. The issue I'm getting is when I click quick join, Play Tutorial, Browse server, or ANYTHING else it shows me this after short loading screens and drops me back to main menu... The screenshot shows the it. I have tried disable my whole firewall on my PC completely i also checked if its blocking it and its not. I checked steam and its obviously on.


zuaam8k37q9g.jpg
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Comments

  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    Welcome to the NS2 tech support.

    Please read these instructions and try to provide us with a tech_support.zip

    Otherwise steam has around the time of your report often maintenance downtimes so you might have run into the issue due to that.
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  • ToxicReaperToxicReaper UK Join Date: 2015-12-16 Member: 210037Members
    edited December 2015
    This is the techsupport.exe zip file in dropbox.

    this happens every time i click on play tutorial because I am required to do tutorial when i install the game. I cannot proceed tho since it gives me the message shown above.

    https://www.dropbox.com/s/0rlovoyff225sm0/tech_support.zip?dl=0
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  • GhoulofGSG9GhoulofGSG9 Join Date: 2013-03-31 Member: 184566Members, Super Administrators, Forum Admins, Forum Moderators, NS2 Developer, NS2 Playtester, Squad Five Blue, Squad Five Silver, Reinforced - Supporter, WC 2013 - Supporter, Pistachionauts
    edited January 2016
    ToxicReaper wrote: »
    This is the techsupport.exe zip file in dropbox.

    this happens every time i click on play tutorial because I am required to do tutorial when i install the game. I cannot proceed tho since it gives me the message shown above.

    https://www.dropbox.com/s/0rlovoyff225sm0/tech_support.zip?dl=0

    Other users who had the same issue could solved it by following this instruction:
    GhoulofGSG9 wrote: »

    Okay make sure your firewall doesn't block the following port: UDP 8766 or ns2.exe in general. Please report back if that doesn't help.

    In case that doesn't help please open the console with ~ (key above tab and next to 1), type in iamsquad5 and hit enter to bypass the tutorial.
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