Crashing launching or playing Subnautica? Follow these steps to make a good crash support post!

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• okremer Join Date: 2016-12-29 Member: 225705Members

  December 2016 edited December 2016

  *deleted* moved to a new post

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• ofishial US Join Date: 2016-12-29 Member: 225702Members

  December 2016

  Spawn, Prawn and Crash
  Load game, entering the prawn instantly crashes the game. Won't be able to make progress unless death or is fixed.
  
  DxDiag: http://pastebin.com/Ts56ddsK
  
  Output: http://pastebin.com/HjfdgQTG
  
  A little extra video of something that happened upon reinstall
  
  ^ Sorry for the bad audio, I didn't have my recording mic set up and I wanted to record ASAP

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• lifeproof italy Join Date: 2016-12-30 Member: 225732Members

  December 2016

  questo è l'errore che mi genera
  il gioco crea una cartella con alcuni files ma non posso postarveli.
  
  http://pastebin.com/yNPMiszg
  
  questo è il link del file di log.
  
  per cortesia create un sistema di report di bug più efficiente ho perso due ore per riportarvi questo errore
  e sinceramente non ho tutto questo tempo a disposizione per fare il vostro lavoro, almeno rendetelo facile.
  

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• txantxangorri Basque Country Join Date: 2016-12-22 Member: 225322Members

  December 2016

  When do you think fix the bugs??. Now it is impossible to play. I am in a fairly advanced stage of the game and constantly crashes

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• Scooter45 Reading Join Date: 2016-12-27 Member: 225585Members

  December 2016

  DxDiag
  http://pastebin.com/CP8hqWUa
  
  Output
  http://pastebin.com/CnGBVW0U
  
  After loading still game crash still less than 5 min. I dont want lost 10 hours save
  
  Thank you

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• WretchedDollie Join Date: 2016-12-30 Member: 225752Members

  December 2016

  NRE spam in the output log. Constant crashing on Win 10 64 bit system:
  
  NullReferenceException
  at (wrapper managed-to-native) UnityEngine.MonoBehaviour:StartCoroutine_Auto (System.Collections.IEnumerator)
  at UnityEngine.MonoBehaviour.StartCoroutine (IEnumerator routine) [0x00000] in <filename unknown>:0
  at EntitySlot.StartSpawnAndDieAsync () [0x00000] in <filename unknown>:0
  at EntitySlot.ProcessQueuedEntitySlots () [0x00000] in <filename unknown>:0
  at EntityCell+<AwakeAsync>c__Iterator52.MoveNext () [0x00000] in <filename unknown>:0
  at SystemExtensions.SafeMoveNext (IEnumerator coroutine) [0x00000] in <filename unknown>:0
  UnityEngine.DebugLogHandler:Internal_LogException(Exception, Object)
  UnityEngine.DebugLogHandler:LogException(Exception, Object)
  UnityEngine.Logger:LogException(Exception, Object)
  UnityEngine.Debug:LogException(Exception)
  SystemExtensions:SafeMoveNext(IEnumerator)
  UWE.<PumpCoroutine>c__Iterator3:MoveNext()
  UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)
  
  (Filename: Line: -1)
  
  output log
  
  DxDiag

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• erkage USA Join Date: 2016-12-30 Member: 225755Members

  December 2016 edited December 2016

  Game crashing consistently (4 times across 3 days) after playing 5-15 mins. Usually while in or immediately after using Seamoth
  
  DxDiag - http://pastebin.com/qeWxLYqT
  
  Output log (Today) - http://pastebin.com/Lrv9ALnW
  
  Output log (Yesterday) - http://pastebin.com/FPxNh9NF
  
  Output log (2 Days Ago) - http://pastebin.com/utu1rHdC
  
  Output log (2 Days Ago, First Crash) - http://pastebin.com/F4TqakSy
  
  
  I have been playing for a few days and have put roughly 10-15 hours in with no problems before this problem started occurring,
  

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• mft68 United States Join Date: 2016-12-30 Member: 225767Members

  December 2016

  file:///C:/Users/Dad/Desktop/dxdiag/DxDiag.txt file:///C:/Users/Dad/Desktop/dxdiag/output_log.txt
  
  game crashes repeatedly to the point i can't play. Happens when in seamoth returning to base from creepvine forest.

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• Macrev Australia Join Date: 2016-12-31 Member: 225780Members

  December 2016

  Game crashed twice when I approached my base in the safe shallows
  
  DxDiag - http://pastebin.com/qLyp4UiW
  
  Crash 1 - http://pastebin.com/L23tDrhd
  
  Crash 2 - http://pastebin.com/sk9E0N0D
  
  I run Version 42313 Dec - 2016

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• Joeydope jersey Join Date: 2016-12-31 Member: 225793Members

  December 2016

  build 941, just started farming, and added allot to base, crashes wen loading new areas usually in the seamoth no matter the graphic settings, 12.5 hours in.....just unlocked Cyclops and found out about the research facility. Both my brother and I have this problem (he showed me the game during Christmas and I went home and purchased it first thing) hes around 12 hours in too, seems like a data leak of some kind that happens over time. Ran great at first but slowly got worst over time, didn't crash at all until around 10 hours, now I cant even get back to my base
  
  Amazing game, completely love it. Keep up the good work
  
  http://pastebin.com/7zbXA0EW crash report
  
  http://pastebin.com/WeMqYP6k DxDiag

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• matrixkid29 Join Date: 2016-12-31 Member: 225830Members

  December 2016

  output_log http://pastebin.com/v54mmpLm
  
  i would have posted the dxdiag link, but im not even sure how i got the "output log" link to work

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• cris1196 Buenos Aires Join Date: 2016-12-31 Member: 225833Members

  December 2016 edited January 2017

  DxDiag: http://pastebin.com/hj4z5QXr
  Output Log: http://pastebin.com/C5xmBThm
  
  My game crash... in the beginning i havent too problems. Sorry for my english.

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• listigerwolf Join Date: 2017-01-01 Member: 225849Members

  January 2017 edited January 2017

  i really love subnautica but having just got back to replaying it after a break I find that I can some times play for a few minutes or a few hours and the game just crashes if I use the experimental patch it dosent crash but just freezes like mad its unplayable pls help DxDiag http://pastebin.com/raw/iTgCYrd2

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• deviluxo Join Date: 2017-01-02 Member: 225944Members

  January 2017

  I get crashed just while traveling, at the beggining the game worked nice, but now i have played several hours its crashing all the time i move fast with the seamoth.
  
  DxDiag: http://pastebin.com/4JnmaTxF
  Output Log 1/2: http://pastebin.com/2u7ZGfAT
  Output Log 2/2: http://pastebin.com/4JttW3DS
  Image: I didn't take it, but its similar to other posts.

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• Oblirit Brazil Join Date: 2017-01-02 Member: 225955Members

  January 2017

  DxDiag: pastebin.com/Xvc1VbfR
  
  Output Log: pastebin.com/tZWiSg41
  
  I managed to play around 11 minutes yesterday, and is simply not working ever since, getting complete black screen before getting to the main menu.
  When I restart the pc, sometimes I manage to get to the menu, but it never finish loading the game.

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• Zenjal Join Date: 2017-01-02 Member: 225969Members

  January 2017

  crashed a few times https://drive.google.com/open?id=0B9CC-Vaw370jZGFic1FpbVBra0E

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• Zenjal Join Date: 2017-01-02 Member: 225969Members

  January 2017

  and a few more https://drive.google.com/open?id=0B9CC-Vaw370jZGFic1FpbVBra0E

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• kchj2658 US/South Korea Join Date: 2017-01-03 Member: 225989Members

  January 2017 edited January 2017

  Crash occurred during playing game.
  
  Output log: http://pastebin.com/index/tQNwCcvw
  DxDiag: http://pastebin.com/6xTQnm3t
  
  Output log after crash: http://pastebin.com/uRw0pErx
  
  
  It was fine during about 10 hours of play, But it starts to crash after 5~10min after data load now. I'm about to buy more RAM to try to solve this prob.
  
  

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• newb_saibot Join Date: 2017-01-03 Member: 226004Members

  January 2017

  The game was working fine (with the occasional stutters) until about 20 hours of gameplay. It now crashes after less than 5 minutes of play time, and it does not seem to matter what it is that I am trying to do. I think it is important to note that my entire system becomes bogged down after each crash, and I have to completely shut down, and power my PC back on, in order for it to function normally again. I hope this helps, because I thoroughly enjoy this game, and am disheartened that it has essentially become unplayable.
  
  Output Log
  
  DxDiag

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• Twinsun Join Date: 2017-01-03 Member: 226006Members

  January 2017 edited January 2017

  Hello,
  
  I played almost for 10h in the past few days without any trouble.
  And today it seems I have the same problem than the previous posts.
  The games keep crashing after a few minutes short as 2mn and no longer than 10mn. It happened already 8 times in the past hour and every time without a specific action. Just randomly swimming and mining.
  I though it could be linked with the Sunbeam arrival since the countdown was comming close to zero, but it still crashed afterwards.
  
  Everything is up to date and there was no change in any drivers or windows update between yesterday and now.
  
  Here are the requested log files :
  DxDiag.txt : http://pastebin.com/NEiJf5gV
  Output_log.txt : pastebin.com/1RH8gZad
  
  Error.log : pastebin.com/nyvWeABe
  
  edit : cleaning the cache with the cmd file like recommended here seems to have helped
  

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• Sayori Join Date: 2017-01-03 Member: 226012Members

  January 2017

  This crash happens many times
  
  https://drive.google.com/drive/folders/0B3jv3j3WM_ZzdkNYOWZXS3labE0?usp=sharing
  

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• Subnico Join Date: 2017-01-03 Member: 226049Members

  January 2017

  The Game was running fine but when i tried to travel with my seamoth from the Island to my base/lifepod it crashed:
  
  output_log: http://pastebin.com/LwtCFsKh
  
  DxDiag: http://pastebin.com/1yyXcQ85
  
  I hope you can fix the bug
  
  thx

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• patrickg1964 USA Join Date: 2016-12-30 Member: 225725Members

  January 2017

  Hi, my game crashed after about 100 playing when all the problems started. I did the save game and took out the files. guess what it did fix it, ( IT DELETED MY HOLE GAME) so i get to start all over. because unless the developers find out why we crash and get stuck. It won't be right. if most are having the two big problems were you can't even play the game. I think it be on top of there list. Please don't defend them that they are busy. i paid money to play. If others did same and can't go on. not any fun, Don't get me wrong i do like the game. But they need to fix this relay.

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• Blasron Quebec Join Date: 2017-01-04 Member: 226098Members

  January 2017

  I have a lot of crash happening to me. Yet all my driver are up to date and my computer is more than enought to make it work.
  
  Here my DX:http://pastebin.com/F3kV92FD
  
  And my Crashes outlog:http://pastebin.com/CADHx4Ay
  
  http://pastebin.com/ECs0MWss
  
  http://pastebin.com/NKhfjmwi
  
  There are 10 other but i have max my pastebin usage

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• siekiera135 Poland Join Date: 2017-01-04 Member: 226087Members

  January 2017 edited January 2017

  Hi
  I have problem near island with cannon during mission "Energy pulse origin". I was on this island many times but now i have problem to be closer than 600 meters. Everywhere it is ok, just little render lags. Doesn't metter how fast I move. When i can almost see the island then game get freeze.
  
  DxDiag.txt https://www.dropbox.com/s/ga4j7vjxq6roqea/DxDiag.txt?dl=0
  
  output_log.txt https://www.dropbox.com/s/hhague7d4tpywrs/output_log.txt?dl=0
  
  error.log https://www.dropbox.com/s/byox5knclqfa7nu/error.log?dl=0
  
  I fall in love with this game, please don't let me cry
  
  regards

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• MaTu22 Join Date: 2017-01-04 Member: 226114Members

  January 2017

  Moin,
  
  my game crash in every situacion.
  
  DxDiag.txt pastebin.com/pCp2CE3B
  
  output_log.txt pastebin.com/vJu2Ln1d

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• kchj2658 US/South Korea Join Date: 2017-01-03 Member: 225989Members

  January 2017

  Still getting crashed after upgrading RAM from 8gb to 16gb.
  
  Intel i5, RX 480 4gb, RAM 16gb.
  
  Crash output's size is too big so I had to divide it in 3 parts.
  
  DxDiag: http://pastebin.com/ASQAfitd
  
  Crash Output Part. 1: http://pastebin.com/UKqi8LNz
  
  Crash Output Part. 2: http://pastebin.com/iVvQpvkB
  
  Crash Output Part. 3: http://pastebin.com/DAs8s9fP
  

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• ObscuredGiraffe Join Date: 2017-01-06 Member: 226235Members

  January 2017

  I can play for about five minutes then crashes. I was playing for a few hours then took a break for about 30 minutes and got back on to it crashing every five minutes.
  http://pastebin.com/gE2f5yNf

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• BAP Join Date: 2017-01-06 Member: 226251Members

  January 2017

  Love the game, but its been lagging and crashing recently.
  
  Here's the log
  http://pastebin.com/e7JCcKV7
  pastebin.com/e7JCcKV7
  error
  http://pastebin.com/rJ5EG1pL
  pastebin.com/rJ5EG1pL
  
  
  

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• Shellsman Join Date: 2016-12-30 Member: 225743Members

  January 2017

  i've been receiving constant lag when travelling in the seamoth and sometimes just in general when swimming around - I find that around the creepvine areas or areas where there are alot of objects to load my game heavily starts lagging and I have to stop moving to help things calm down - I then start moving again and sometimes it will either crash completely or start heavily lagging again - please help this is making the game unplayable however I really love this game and I don't want to stop playing it but this is making things unplayable!
  
  Pastebin regarding output_log as requested:
  http://pastebin.com/jaLRuNYM
  
  Dxdiag :
  http://pastebin.com/dbBXkY1T

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